Halbutt Street Medical Practice, Dagenham: patient reviews and CQC rating
Halbutt Street Medical Practice is a GP practice in Dagenham with 5,333 registered patients (September 2026). In the 2026 GP Patient Survey, 52% of its patients described their overall experience as good, below the England figure of 77% (North East London: 71%). The Care Quality Commission rates it Requires Improvement overall, in a report published in September 2022. It has 4.6 full-time-equivalent qualified GPs, or 1,156 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Halbutt Street Medical Practice
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 86%, below the England figure of 93%. Its weakest is the share who said the wait for their last appointment was about right: 37%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 11 below by more than the survey's margin of error.
On overall experience it is 17th of the 17 practices in Dagenham with 50 or more responses. 32% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (55%). 95 patients answered the survey (response rate 15%).
| Survey question | Halbutt Street Medical Practice | North East London | England |
|---|---|---|---|
| Overall experience good | 52% | 71% | 77% |
| Easy to contact by phone | 32% | 55% | 57% |
| Easy to contact via the website | 32% | 53% | 58% |
| Easy to contact via the NHS App | 36% | 50% | 54% |
| Reception team helpful | 66% | 79% | 85% |
| Last contact good | 48% | 67% | 73% |
| Wait for appointment about right | 37% | 62% | 69% |
| Listened to well | 69% | 83% | 87% |
| Treated with care and concern | 67% | 82% | 86% |
| Confidence and trust in the clinician | 86% | 91% | 93% |
| Needs met | 78% | 87% | 90% |
CQC's overall rating for Halbutt Street Medical Practice is Requires Improvement, published in September 2022. One key question is rated differently: Effective Good. Its previous overall rating was Good (August 2021).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Requires Improvement |
| Responsive | Requires Improvement |
| Effective | Good |
5,333 patients were registered at Halbutt Street Medical Practice in September 2026, down 6.2% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 4.6 full-time-equivalent qualified GPs, there are 1,156 patients per GP, fewer than the England figure of 2,171 and North East London's 2,551. The practice also has 1.0 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.5 | 4.5 |
| August 2024 | 4.5 | 4.5 |
| August 2025 | 4.5 | 4.5 |
| August 2026 | 4.6 | 4.6 |
From June 2026 to August 2026 the practice recorded 2,867 appointments a month, or 538 per 1,000 registered patients (England: 510). 41% were face to face (England: 63%). 43% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
59% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Halbutt Street Medical Practice | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 538 | 456 | 510 |
| Face to face | 41% | 58% | 63% |
| Same day as booked | 43% | 46% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 9% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (10.0% against 7.9%). It has a lower share for osteoporosis (0.3% against 1.2%), dementia (0.2% against 0.8%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 29.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.3 years for women and 76.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.6% | 15.2% |
| Diabetes | 17+ yrs | 10.0% | 7.9% |
| Depression | 18+ yrs | 6.8% | 14.3% |
| Asthma | 6+ yrs | 3.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.6% | 4.6% |
| Cancer | All ages | 2.1% | 3.8% |
| Coronary heart disease | All ages | 1.4% | 3.0% |
| COPD | All ages | 1.3% | 1.9% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Dementia | All ages | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.5% | 74.9% |
Halbutt Street Medical Practice, 2 Halbutt Street, Dagenham, RM9 5AS. Phone: 020 8592 1544.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hedgemans Medical Centre | 0.8 km | 65% |
| The Oval Practice | 0.9 km | 69% |
| Parkview Health Centre | 0.9 km | 74% |
| Dr Goyal & Associates | 1.0 km | 70% |
| Valence Medical Centre | 1.3 km | 66% |
- Barking Medical Group Practice (66% overall experience good)
- Highgrove Surgery (78% overall experience good)
- John Smith Medical Centre (74% overall experience good)
- Ripple Road Medical Centre (73% overall experience good)
- Salisbury Avenue Surgery (79% overall experience good)
- The White House Surgery (58% overall experience good)
How do patients rate Halbutt Street Medical Practice?
In the 2026 GP Patient Survey, 52% of patients described their overall experience of Halbutt Street Medical Practice as good, below the England figure of 77%. 32% found it easy to get through by phone.
How many patients are registered at Halbutt Street Medical Practice?
5,333 patients were registered in September 2026, down 6.2% on a year earlier.
What is Halbutt Street Medical Practice's CQC rating?
Requires Improvement overall, published in September 2022.
How many GPs does Halbutt Street Medical Practice have?
4.6 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,156 patients per GP against 2,171 across England.
Are appointments at Halbutt Street Medical Practice face to face?
41% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Halbutt Street Medical Practice's phone number?
020 8592 1544.