Ripple Road Medical Centre, Barking: patient reviews and CQC rating
Ripple Road Medical Centre is a GP practice in Barking with 9,558 registered patients (October 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in January 2024. It has 1.6 full-time-equivalent qualified GPs, or 5,946 patients per GP.
Latest data: October 2026. Patient survey 2026; registered patients October 2026; appointments to August 2026.
What patients say about Ripple Road Medical Centre
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 97%, against 93% across England. Its weakest is the share who said the wait for their last appointment was about right: 49%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 6th of the 11 practices in Barking with 50 or more responses. 55% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (76%). 88 patients answered the survey (response rate 10%).
| Survey question | Ripple Road Medical Centre | North East London | England |
|---|---|---|---|
| Overall experience good | 73% | 71% | 77% |
| Easy to contact by phone | 55% | 55% | 57% |
| Easy to contact via the website | 41% | 53% | 58% |
| Easy to contact via the NHS App | 45% | 50% | 54% |
| Reception team helpful | 72% | 79% | 85% |
| Last contact good | 67% | 67% | 73% |
| Wait for appointment about right | 49% | 62% | 69% |
| Listened to well | 87% | 83% | 87% |
| Treated with care and concern | 85% | 82% | 86% |
| Confidence and trust in the clinician | 97% | 91% | 93% |
| Needs met | 89% | 87% | 90% |
In the Friends and Family Test for August 2026, 82% of 116 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ripple Road Medical Centre is Good, published in January 2024. One key question is rated differently: Responsive Requires Improvement. It held the same rating in the report before (October 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
9,558 patients were registered at Ripple Road Medical Centre in October 2026, down 6.0% on a year earlier (England: down 1.4%).
7% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 5,946 patients per GP, more than the England figure of 2,154 and North East London's 2,533. The practice also has 0.3 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| September 2023 | 1.6 | 2.2 |
| September 2024 | 1.6 | 2.7 |
| September 2025 | 1.6 | 2.7 |
| September 2026 | 1.6 | 2.5 |
From June 2026 to August 2026 the practice recorded 4,293 appointments a month, or 449 per 1,000 registered patients (England: 511). 63% were face to face (England: 63%). 46% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
66% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | Ripple Road Medical Centre | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 449 | 458 | 511 |
| Face to face | 63% | 58% | 63% |
| Same day as booked | 46% | 46% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 10% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (11.4% against 7.9%). It has a lower share for osteoporosis (0.1% against 1.2%), dementia (0.1% against 0.8%) and palliative or supportive care needs (0.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 31.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.6 years for women and 77.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 11.4% | 7.9% |
| High blood pressure | All ages | 9.6% | 15.2% |
| Depression | 18+ yrs | 6.7% | 14.3% |
| Asthma | 6+ yrs | 4.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% |
| Coronary heart disease | All ages | 1.7% | 3.0% |
| Cancer | All ages | 1.3% | 3.8% |
| COPD | All ages | 0.8% | 1.9% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Heart failure | All ages | 0.3% | 1.1% |
| Learning disability | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Dementia | All ages | 0.1% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 53.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 62.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 59.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.0% | 74.9% |
Ripple Road Medical Centre, 364-370 Ripple Road, Barking, IG11 9RS. Phone: 020 8911 3777. Website: www.rippleroadmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The White House Surgery | 0.5 km | 58% |
| Highgrove Surgery | 0.5 km | 78% |
| Barking Medical Group Practice | 0.7 km | 66% |
| Salisbury Avenue Surgery | 0.8 km | 79% |
| Faircross Health Centre | 0.8 km | 74% |
- Barking Medical Group Practice (66% overall experience good)
- Halbutt Street Medical Practice (52% overall experience good)
- Highgrove Surgery (78% overall experience good)
- John Smith Medical Centre (74% overall experience good)
- Salisbury Avenue Surgery (79% overall experience good)
- The White House Surgery (58% overall experience good)
How do patients rate Ripple Road Medical Centre?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Ripple Road Medical Centre as good, against 77% across England. 55% found it easy to get through by phone.
How many patients are registered at Ripple Road Medical Centre?
9,558 patients were registered in October 2026, down 6.0% on a year earlier.
What is Ripple Road Medical Centre's CQC rating?
Good overall, published in January 2024.
How many GPs does Ripple Road Medical Centre have?
1.6 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 5,946 patients per GP against 2,154 across England.
Are appointments at Ripple Road Medical Centre face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ripple Road Medical Centre's phone number?
020 8911 3777.