Faircross Health Centre, Barking: patient reviews and CQC rating
Faircross Health Centre is a GP practice in Barking with 2,108 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Inadequate overall, in a report published in August 2022. It has 1.7 full-time-equivalent qualified GPs, or 1,275 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Faircross Health Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 68%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 58%, below the England figure of 69%. Of the 11 results in the table, 2 are above England and 2 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 5th of the 11 practices in Barking with 50 or more responses. 68% found it easy to get through by phone (England: 57%). The overall experience result is 22 points higher than in 2025 (52%). 117 patients answered the survey (response rate 15%).
| Survey question | Faircross Health Centre | North East London | England |
|---|---|---|---|
| Overall experience good | 74% | 71% | 77% |
| Easy to contact by phone | 68% | 55% | 57% |
| Easy to contact via the website | 52% | 53% | 58% |
| Easy to contact via the NHS App | 52% | 50% | 54% |
| Reception team helpful | 94% | 79% | 85% |
| Last contact good | 75% | 67% | 73% |
| Wait for appointment about right | 58% | 62% | 69% |
| Listened to well | 83% | 83% | 87% |
| Treated with care and concern | 81% | 82% | 86% |
| Confidence and trust in the clinician | 87% | 91% | 93% |
| Needs met | 86% | 87% | 90% |
In the Friends and Family Test for July 2026, 100% of 23 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Faircross Health Centre is Inadequate, published in August 2022. 2 key questions are rated differently: Caring Good and Responsive Good. Its previous overall rating was Good (September 2017).
| Key question | Rating |
|---|---|
| Safe | Inadequate |
| Well-led | Inadequate |
| Caring | Good |
| Responsive | Good |
| Effective | Inadequate |
2,108 patients were registered at Faircross Health Centre in September 2026, down 2.9% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 1.7 full-time-equivalent qualified GPs, there are 1,275 patients per GP, fewer than the England figure of 2,171 and North East London's 2,551.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.4 | 1.4 |
| August 2024 | 0.3 | 0.3 |
| August 2025 | 1.7 | 1.7 |
| August 2026 | 1.7 | 1.7 |
From June 2026 to August 2026 the practice recorded 1,455 appointments a month, or 690 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 58% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Faircross Health Centre | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 690 | 456 | 510 |
| Face to face | 56% | 58% | 63% |
| Same day as booked | 58% | 46% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 6% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (13.4% against 7.9%) and chronic kidney disease (7.3% against 4.6%). It has a lower share for depression (7.0% against 14.3%), COPD (0.9% against 1.9%) and asthma (4.3% against 6.6%). The practice's patients live in areas with an average deprivation score of 22.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.0 years for women and 79.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.4% | 15.2% |
| Diabetes | 17+ yrs | 13.4% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.3% | 4.6% |
| Depression | 18+ yrs | 7.0% | 14.3% |
| Asthma | 6+ yrs | 4.3% | 6.6% |
| Cancer | All ages | 3.7% | 3.8% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| COPD | All ages | 0.9% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Learning disability | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Dementia | All ages | 0.3% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 44.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 66.7% | 74.9% |
Faircross Health Centre, 51 Upney Lane, Barking, IG11 9LD. Phone: 020 8594 3667.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Barking Medical Group Practice | 0.2 km | 66% |
| Highgrove Surgery | 0.5 km | 78% |
| Ripple Road Medical Centre | 0.8 km | 73% |
| Salisbury Avenue Surgery | 1.0 km | 79% |
| The White House Surgery | 1.1 km | 58% |
- Abbey Medical Centre (78% overall experience good)
- Dr Yousef Rashid (54% overall experience good)
- King Edwards Medical Centre (69% overall experience good)
- Victoria and Five Elms Medical Centre (71% overall experience good)
How do patients rate Faircross Health Centre?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Faircross Health Centre as good, against 77% across England. 68% found it easy to get through by phone.
How many patients are registered at Faircross Health Centre?
2,108 patients were registered in September 2026, down 2.9% on a year earlier.
What is Faircross Health Centre's CQC rating?
Inadequate overall, published in August 2022.
How many GPs does Faircross Health Centre have?
1.7 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,275 patients per GP against 2,171 across England.
Are appointments at Faircross Health Centre face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Faircross Health Centre's phone number?
020 8594 3667.