Salisbury Avenue Surgery, Barking: patient reviews and CQC rating
Salisbury Avenue Surgery is a GP practice in Barking with 5,938 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Inadequate overall, in a report published in May 2023. It has 1.7 full-time-equivalent qualified GPs, or 3,535 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Salisbury Avenue Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 73%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 62%, against 69% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 1st of the 11 practices in Barking with 50 or more responses. 73% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (68%). 114 patients answered the survey (response rate 11%).
| Survey question | Salisbury Avenue Surgery | North East London | England |
|---|---|---|---|
| Overall experience good | 79% | 71% | 77% |
| Easy to contact by phone | 73% | 55% | 57% |
| Easy to contact via the website | 67% | 53% | 58% |
| Easy to contact via the NHS App | 66% | 50% | 54% |
| Reception team helpful | 81% | 79% | 85% |
| Last contact good | 79% | 67% | 73% |
| Wait for appointment about right | 62% | 62% | 69% |
| Listened to well | 88% | 83% | 87% |
| Treated with care and concern | 84% | 82% | 86% |
| Confidence and trust in the clinician | 93% | 91% | 93% |
| Needs met | 91% | 87% | 90% |
CQC's overall rating for Salisbury Avenue Surgery is Inadequate, published in May 2023. One key question is rated differently: Caring Requires Improvement.
| Key question | Rating |
|---|---|
| Safe | Inadequate |
| Well-led | Inadequate |
| Caring | Requires Improvement |
| Responsive | Inadequate |
| Effective | Inadequate |
5,938 patients were registered at Salisbury Avenue Surgery in September 2026, up 11.6% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 1.7 full-time-equivalent qualified GPs, there are 3,535 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 0.8 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.2 | 2.2 |
| August 2024 | 2.2 | 2.2 |
| August 2025 | 2.2 | 2.2 |
| August 2026 | 1.7 | 1.7 |
From June 2026 to August 2026 the practice recorded 2,158 appointments a month, or 363 per 1,000 registered patients (England: 510). 51% were face to face (England: 63%). 46% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
69% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Salisbury Avenue Surgery | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 363 | 456 | 510 |
| Face to face | 51% | 58% | 63% |
| Same day as booked | 46% | 46% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 6% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (12.4% against 7.9%). It has a lower share for osteoporosis (0.1% against 1.2%), atrial fibrillation (0.4% against 2.2%) and dementia (0.1% against 0.8%). The practice's patients live in areas with an average deprivation score of 30.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.3 years for women and 77.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 12.4% | 7.9% |
| High blood pressure | All ages | 11.1% | 15.2% |
| Depression | 18+ yrs | 6.5% | 14.3% |
| Asthma | 6+ yrs | 4.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.6% | 4.6% |
| Cancer | All ages | 1.6% | 3.8% |
| Coronary heart disease | All ages | 1.5% | 3.0% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| COPD | All ages | 0.6% | 1.9% |
| Heart failure | All ages | 0.4% | 1.1% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Atrial fibrillation | All ages | 0.4% | 2.2% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 49.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 50.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 65.6% | 74.9% |
Salisbury Avenue Surgery, 7 Salisbury Avenue, Barking, IG11 9XQ. Phone: 020 8477 9971. Website: www.salisburyavenue.nhs.uk/.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Abbey Medical Centre | 0.5 km | 78% |
| Victoria and Five Elms Medical Centre | 0.6 km | 71% |
| The White House Surgery | 0.6 km | 58% |
| Ripple Road Medical Centre | 0.8 km | 73% |
| Dr Yousef Rashid | 0.8 km | 54% |
- Barking Medical Group Practice (66% overall experience good)
- Halbutt Street Medical Practice (52% overall experience good)
- Highgrove Surgery (78% overall experience good)
- John Smith Medical Centre (74% overall experience good)
- Ripple Road Medical Centre (73% overall experience good)
- The White House Surgery (58% overall experience good)
How do patients rate Salisbury Avenue Surgery?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Salisbury Avenue Surgery as good, against 77% across England. 73% found it easy to get through by phone.
How many patients are registered at Salisbury Avenue Surgery?
5,938 patients were registered in September 2026, up 11.6% on a year earlier.
What is Salisbury Avenue Surgery's CQC rating?
Inadequate overall, published in May 2023.
How many GPs does Salisbury Avenue Surgery have?
1.7 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 3,535 patients per GP against 2,171 across England.
Are appointments at Salisbury Avenue Surgery face to face?
51% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Salisbury Avenue Surgery's phone number?
020 8477 9971.