Barking & Dagenham East One PCN: primary care network practices and patient survey
Barking & Dagenham East One PCN is a primary care network of 6 GP practices with 34,736 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 3,956 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Barking & Dagenham East One PCN with survey results, the share of patients describing their overall experience as good ranges from 53% at St Albans Surgery to 84% at First Avenue Surgery, with a median of 74% (England: 77%). 0 are above England and 2 below by more than the survey's margin of error. Heathway Medical Centre has the highest share finding it easy to get through by phone (75%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| First Avenue Surgery | 4,905 | 84% | 75% | – | 6,131 |
| Heathway Medical Centre | 6,739 | 78% | 75% | Good | 10,315 |
| Parkview Health Centre | 5,388 | 74% | 51% | – | 3,259 |
| Dr KM Al-Kaisy Practice | 4,534 | 73% | 74% | Good | 2,267 |
| Hedgemans Medical Centre | 4,785 | 65% | 39% | Good | 3,067 |
| St Albans Surgery | 8,385 | 53% | 42% | Good | 3,967 |
Results for the network as a whole, from 619 responses, against North East London and England.
| Survey question | Barking & Dagenham East One PCN | North East London | England |
|---|---|---|---|
| Overall experience good | 70% | 71% | 77% |
| Easy to contact by phone | 58% | 55% | 57% |
| Easy to contact via the website | 54% | 53% | 58% |
| Easy to contact via the NHS App | 56% | 50% | 54% |
| Reception team helpful | 78% | 79% | 85% |
| Last contact good | 66% | 67% | 73% |
| Wait for appointment about right | 55% | 62% | 69% |
| Listened to well | 81% | 83% | 87% |
| Treated with care and concern | 80% | 82% | 86% |
| Confidence and trust in the clinician | 90% | 91% | 93% |
| Needs met | 86% | 87% | 90% |
There are 3,956 registered patients per full-time-equivalent qualified GP in Barking & Dagenham East One PCN, more than England's 2,171 and North East London's 2,551. Practices recorded 443 appointments a month per 1,000 patients (England: 510), 68% of them face to face. 40% of appointments took place on the day they were booked (England: 45%).
11% of registered patients are aged 65 or over (England: 19%). Lists shrank by 3.1% over the year (England: shrank 1.1%).
| Measure | Barking & Dagenham East One PCN | North East London | England |
|---|---|---|---|
| Patients per qualified GP | 3,956 | 2,551 | 2,171 |
| Appointments per 1,000 patients a month | 443 | 456 | 510 |
| Face-to-face appointments | 68% | 58% | 63% |
| Same day as booked | 40% | 46% | 45% |
| Did not attend | 8% | 7% | 4% |
| Patients aged 65 or over | 11% | 10% | 19% |
Relative to England, the register furthest above England's rate at practices in Barking & Dagenham East One PCN is diabetes (10.5% against 7.9%), and the furthest below is osteoporosis (0.3% against 1.2%).
| Condition register | Age group | Barking & Dagenham East One PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.7% | 15.2% | 5,265 |
| Diabetes | 17+ yrs | 10.5% | 7.9% | 2,913 |
| Depression | 18+ yrs | 10.0% | 14.3% | 2,697 |
| Asthma | 6+ yrs | 4.9% | 6.6% | 1,621 |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% | 837 |
| Cancer | All ages | 2.7% | 3.8% | 965 |
| COPD | All ages | 1.9% | 1.9% | 684 |
| Coronary heart disease | All ages | 1.8% | 3.0% | 634 |
| Atrial fibrillation | All ages | 1.3% | 2.2% | 458 |
| Stroke and TIA | All ages | 1.2% | 1.9% | 418 |
| Serious mental illness | All ages | 0.9% | 1.0% | 331 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 208 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 183 |
| Heart failure | All ages | 0.6% | 1.1% | 222 |
| Learning disability | All ages | 0.6% | 0.6% | 209 |
| Dementia | All ages | 0.6% | 0.8% | 197 |
| Palliative care | All ages | 0.4% | 0.6% | 140 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 111 |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% | 27 |
- Barking & Dagenham Central PCN (3 practices)
- Barking & Dagenham East PCN (3 practices)
- Barking & Dagenham New West PCN (5 practices)
- Barking & Dagenham North PCN (7 practices)
- Barking & Dagenham West PCN (7 practices)
- Havering Crest PCN (6 practices)
- Havering North PCN (14 practices)
Which practices are in Barking & Dagenham East One PCN?
Dr KM Al-Kaisy Practice, First Avenue Surgery, Heathway Medical Centre, Hedgemans Medical Centre, Parkview Health Centre and St Albans Surgery.
How do patients rate Barking & Dagenham East One PCN?
70% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Barking & Dagenham East One PCN cover?
34,736 registered patients across 6 practices in September 2026.
How many patients per GP does Barking & Dagenham East One PCN have?
3,956 per full-time-equivalent qualified GP, against 2,171 across England.