Lynwood Medical Centre, Romford: patient reviews and CQC rating
Lynwood Medical Centre is a GP practice in Romford with 14,914 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in November 2018. It has 5.1 full-time-equivalent qualified GPs, or 2,913 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Lynwood Medical Centre
Its best result against England is the share who said their needs were met at their last appointment: 91%, against 90% across England. Its weakest is the share who found it easy to contact the practice through its website: 28%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 20th of the 28 practices in Romford with 50 or more responses. 57% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (71%). 111 patients answered the survey (response rate 24%).
| Survey question | Lynwood Medical Centre | North East London | England |
|---|---|---|---|
| Overall experience good | 72% | 71% | 77% |
| Easy to contact by phone | 57% | 55% | 57% |
| Easy to contact via the website | 28% | 53% | 58% |
| Easy to contact via the NHS App | 39% | 50% | 54% |
| Reception team helpful | 85% | 79% | 85% |
| Last contact good | 67% | 67% | 73% |
| Wait for appointment about right | 66% | 62% | 69% |
| Listened to well | 86% | 83% | 87% |
| Treated with care and concern | 85% | 82% | 86% |
| Confidence and trust in the clinician | 91% | 91% | 93% |
| Needs met | 91% | 87% | 90% |
CQC's overall rating for Lynwood Medical Centre is Good, published in November 2018. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,914 patients were registered at Lynwood Medical Centre in September 2026, almost the same as a year earlier.
16% of its patients are aged 65 or over, against 19% across England. With 5.1 full-time-equivalent qualified GPs, there are 2,913 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 3.3 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.1 | 7.3 |
| August 2024 | 5.1 | 7.3 |
| August 2025 | 5.1 | 6.0 |
| August 2026 | 5.1 | 8.4 |
From June 2026 to August 2026 the practice recorded 6,532 appointments a month, or 438 per 1,000 registered patients (England: 510). 89% were face to face (England: 63%). 59% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Lynwood Medical Centre | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 438 | 456 | 510 |
| Face to face | 89% | 58% | 63% |
| Same day as booked | 59% | 46% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 2% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (7.0% against 4.6%) and diabetes (10.6% against 7.9%). It has a lower share for osteoporosis (0.2% against 1.2%), coronary heart disease (2.3% against 3.0%) and asthma (5.2% against 6.6%). The practice's patients live in areas with an average deprivation score of 19.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.3 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.9% | 15.2% |
| Depression | 18+ yrs | 13.8% | 14.3% |
| Diabetes | 17+ yrs | 10.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.0% | 4.6% |
| Asthma | 6+ yrs | 5.2% | 6.6% |
| Cancer | All ages | 3.2% | 3.8% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| COPD | All ages | 1.9% | 1.9% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 0.9% | 1.1% |
| Dementia | All ages | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.8% | 74.9% |
Lynwood Medical Centre, 2A-6 Lynwood Drive, Romford, RM5 3QL. Phone: 01708 208669. Website: www.lmccr.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Selvaratnam Kulendran | 0.2 km | 90% |
| North Street Medical Care | 1.8 km | 74% |
| Dr Nagendra Kumar Gupta | 2.1 km | 84% |
| Marks Gate Health Centre | 2.7 km | 87% |
| St Edwards Medical Centre | 2.7 km | 68% |
- Abbamoor Surgery (88% overall experience good)
- Ashton Gardens Surgery (66% overall experience good)
- Central Park Surgery (59% overall experience good)
- Dr Amar Kaw (79% overall experience good)
- Dr B. Saheecha and Dr N. Saheecha (83% overall experience good)
- Dr Nagendra Kumar Gupta (84% overall experience good)
- Dr Rana Chowdhury (88% overall experience good)
- Dr Selvaratnam Kulendran (90% overall experience good)
- Kings Park Surgery (75% overall experience good)
- Petersfield Surgery (74% overall experience good)
- Straight Road Surgery (78% overall experience good)
- The Greenwood Practice (54% overall experience good)
- The Robins Surgery (71% overall experience good)
How do patients rate Lynwood Medical Centre?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Lynwood Medical Centre as good, against 77% across England. 57% found it easy to get through by phone.
How many patients are registered at Lynwood Medical Centre?
14,914 patients were registered in September 2026, down 0.3% on a year earlier.
What is Lynwood Medical Centre's CQC rating?
Good overall, published in November 2018.
How many GPs does Lynwood Medical Centre have?
5.1 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,913 patients per GP against 2,171 across England.
Are appointments at Lynwood Medical Centre face to face?
89% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Lynwood Medical Centre's phone number?
01708 208669.