Dr Selvaratnam Kulendran, Romford: patient reviews and CQC rating
Dr Selvaratnam Kulendran is a GP practice in Romford with 7,788 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in June 2018. It has 2.0 full-time-equivalent qualified GPs, or 3,894 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Selvaratnam Kulendran
Its best result against England is the share who found it easy to contact the practice using the NHS App: 73%, above the England figure of 54%. Its weakest is the share who said the wait for their last appointment was about right: 48%, below the England figure of 69%. Of the 11 results in the table, 3 are above England and 1 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 1st of the 28 practices in Romford with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 15 points higher than in 2025 (75%). 92 patients answered the survey (response rate 22%).
| Survey question | Dr Selvaratnam Kulendran | North East London | England |
|---|---|---|---|
| Overall experience good | 90% | 71% | 77% |
| Easy to contact by phone | 63% | 55% | 57% |
| Easy to contact via the website | 54% | 53% | 58% |
| Easy to contact via the NHS App | 73% | 50% | 54% |
| Reception team helpful | 90% | 79% | 85% |
| Last contact good | 80% | 67% | 73% |
| Wait for appointment about right | 48% | 62% | 69% |
| Listened to well | 93% | 83% | 87% |
| Treated with care and concern | 94% | 82% | 86% |
| Confidence and trust in the clinician | 97% | 91% | 93% |
| Needs met | 91% | 87% | 90% |
CQC's overall rating for Dr Selvaratnam Kulendran is Good, published in June 2018. All 5 key questions are rated Good. It held the same rating in the report before (September 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,788 patients were registered at Dr Selvaratnam Kulendran in September 2026, up 1.3% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 3,894 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 1.3 nurses and 0.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.0 | 2.0 |
| August 2025 | 2.0 | 2.0 |
| August 2026 | 2.0 | 2.0 |
From June 2026 to August 2026 the practice recorded 2,896 appointments a month, or 372 per 1,000 registered patients (England: 510). 78% were face to face (England: 63%). 25% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
68% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Dr Selvaratnam Kulendran | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 372 | 456 | 510 |
| Face to face | 78% | 58% | 63% |
| Same day as booked | 25% | 46% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 7% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (6.1% against 4.6%) and diabetes (10.3% against 7.9%). It has a lower share for osteoporosis (0.1% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and peripheral arterial disease (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 19.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.7 years for women and 78.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.2% | 15.2% |
| Depression | 18+ yrs | 12.6% | 14.3% |
| Diabetes | 17+ yrs | 10.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% |
| Asthma | 6+ yrs | 5.8% | 6.6% |
| Cancer | All ages | 3.0% | 3.8% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| COPD | All ages | 1.8% | 1.9% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Learning disability | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.7% | 74.9% |
Dr Selvaratnam Kulendran, 13-15 Chase Cross Road, Collier Row, Romford, RM5 3PJ. Phone: 01708 749918.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Lynwood Medical Centre | 0.2 km | 72% |
| North Street Medical Care | 1.7 km | 74% |
| Dr Nagendra Kumar Gupta | 1.9 km | 84% |
| St Edwards Medical Centre | 2.5 km | 68% |
| Marks Gate Health Centre | 2.6 km | 87% |
- Abbamoor Surgery (88% overall experience good)
- Ashton Gardens Surgery (66% overall experience good)
- Central Park Surgery (59% overall experience good)
- Dr Amar Kaw (79% overall experience good)
- Dr B. Saheecha and Dr N. Saheecha (83% overall experience good)
- Dr Nagendra Kumar Gupta (84% overall experience good)
- Dr Rana Chowdhury (88% overall experience good)
- Kings Park Surgery (75% overall experience good)
- Lynwood Medical Centre (72% overall experience good)
- Petersfield Surgery (74% overall experience good)
- Straight Road Surgery (78% overall experience good)
- The Greenwood Practice (54% overall experience good)
- The Robins Surgery (71% overall experience good)
How do patients rate Dr Selvaratnam Kulendran?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Dr Selvaratnam Kulendran as good, above the England figure of 77%. 63% found it easy to get through by phone.
How many patients are registered at Dr Selvaratnam Kulendran?
7,788 patients were registered in September 2026, up 1.3% on a year earlier.
What is Dr Selvaratnam Kulendran's CQC rating?
Good overall, published in June 2018.
How many GPs does Dr Selvaratnam Kulendran have?
2.0 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 3,894 patients per GP against 2,171 across England.
Are appointments at Dr Selvaratnam Kulendran face to face?
78% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Selvaratnam Kulendran's phone number?
01708 749918.