Abbamoor Surgery, Romford: patient reviews and CQC rating
Abbamoor Surgery is a GP practice in Romford with 6,234 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (North East London: 71%). It has 2.2 full-time-equivalent qualified GPs, or 2,817 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Abbamoor Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 84%, above the England figure of 54%. Its result closest to England is the share who said the healthcare professional was good at listening to them: 89%, against 87% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 2nd of the 28 practices in Romford with 50 or more responses. 80% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (91%). 106 patients answered the survey (response rate 17%).
| Survey question | Abbamoor Surgery | North East London | England |
|---|---|---|---|
| Overall experience good | 88% | 71% | 77% |
| Easy to contact by phone | 80% | 55% | 57% |
| Easy to contact via the website | 75% | 53% | 58% |
| Easy to contact via the NHS App | 84% | 50% | 54% |
| Reception team helpful | 97% | 79% | 85% |
| Last contact good | 94% | 67% | 73% |
| Wait for appointment about right | 72% | 62% | 69% |
| Listened to well | 89% | 83% | 87% |
| Treated with care and concern | 93% | 82% | 86% |
| Confidence and trust in the clinician | 97% | 91% | 93% |
| Needs met | 93% | 87% | 90% |
6,234 patients were registered at Abbamoor Surgery in September 2026, up 18.7% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 2.2 full-time-equivalent qualified GPs, there are 2,817 patients per GP, more than the England figure of 2,171 and North East London's 2,551. The practice also has 0.4 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 1.5 | 1.5 |
| August 2025 | 1.7 | 1.7 |
| August 2026 | 2.2 | 2.2 |
From June 2026 to August 2026 the practice recorded 2,493 appointments a month, or 400 per 1,000 registered patients (England: 510). 85% were face to face (England: 63%). 18% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | Abbamoor Surgery | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 400 | 456 | 510 |
| Face to face | 85% | 58% | 63% |
| Same day as booked | 18% | 46% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 10% | 7% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), heart failure (0.3% against 1.1%) and atrial fibrillation (0.6% against 2.2%). The practice's patients live in areas with an average deprivation score of 30.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.3 years for women and 76.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.1% | 14.3% |
| Diabetes | 17+ yrs | 9.1% | 7.9% |
| High blood pressure | All ages | 8.2% | 15.2% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| Cancer | All ages | 1.9% | 3.8% |
| COPD | All ages | 1.3% | 1.9% |
| Coronary heart disease | All ages | 1.2% | 3.0% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Heart failure | All ages | 0.3% | 1.1% |
| Dementia | All ages | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 59.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.8% | 74.9% |
Abbamoor Surgery, Health Centre, Gooshays Drive, Romford, RM3 9SU. Phone: 01708 957100. Website: www.abbamoorsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr B. Saheecha and Dr N. Saheecha | 0.0 km | 83% |
| Central Park Surgery | 0.0 km | 59% |
| The Robins Surgery | 0.0 km | 71% |
| Petersfield Surgery | 0.6 km | 74% |
| Dr Amar Kaw | 1.2 km | 79% |
- Ashton Gardens Surgery (66% overall experience good)
- Central Park Surgery (59% overall experience good)
- Dr Amar Kaw (79% overall experience good)
- Dr B. Saheecha and Dr N. Saheecha (83% overall experience good)
- Dr Nagendra Kumar Gupta (84% overall experience good)
- Dr Rana Chowdhury (88% overall experience good)
- Dr Selvaratnam Kulendran (90% overall experience good)
- Kings Park Surgery (75% overall experience good)
- Lynwood Medical Centre (72% overall experience good)
- Petersfield Surgery (74% overall experience good)
- Straight Road Surgery (78% overall experience good)
- The Greenwood Practice (54% overall experience good)
- The Robins Surgery (71% overall experience good)
How do patients rate Abbamoor Surgery?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Abbamoor Surgery as good, above the England figure of 77%. 80% found it easy to get through by phone.
How many patients are registered at Abbamoor Surgery?
6,234 patients were registered in September 2026, up 18.7% on a year earlier.
How many GPs does Abbamoor Surgery have?
2.2 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,817 patients per GP against 2,171 across England.
Are appointments at Abbamoor Surgery face to face?
85% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Abbamoor Surgery's phone number?
01708 957100.