Dr Nagendra Kumar Gupta, Romford: patient reviews and CQC rating
Dr Nagendra Kumar Gupta is a GP practice in Romford with 2,905 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (North East London: 71%). The Care Quality Commission rates it Good overall, in a report published in November 2019. It has 1.4 full-time-equivalent qualified GPs, or 2,095 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Nagendra Kumar Gupta
Its best result against England is the share who found it easy to get through to the practice by phone: 83%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 29%, below the England figure of 58%. Of the 11 results in the table, 1 is above England and 2 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 6th of the 28 practices in Romford with 50 or more responses. 83% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (79%). 104 patients answered the survey (response rate 24%).
| Survey question | Dr Nagendra Kumar Gupta | North East London | England |
|---|---|---|---|
| Overall experience good | 84% | 71% | 77% |
| Easy to contact by phone | 83% | 55% | 57% |
| Easy to contact via the website | 29% | 53% | 58% |
| Easy to contact via the NHS App | 60% | 50% | 54% |
| Reception team helpful | 84% | 79% | 85% |
| Last contact good | 80% | 67% | 73% |
| Wait for appointment about right | 46% | 62% | 69% |
| Listened to well | 90% | 83% | 87% |
| Treated with care and concern | 87% | 82% | 86% |
| Confidence and trust in the clinician | 95% | 91% | 93% |
| Needs met | 96% | 87% | 90% |
CQC's overall rating for Dr Nagendra Kumar Gupta is Good, published in November 2019. All 5 key questions are rated Good. It held the same rating in the report before (February 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,905 patients were registered at Dr Nagendra Kumar Gupta in September 2026, down 0.6% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 1.4 full-time-equivalent qualified GPs, there are 2,095 patients per GP, close to the England figure of 2,171 and North East London's 2,551.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.8 | 1.8 |
| August 2024 | 1.8 | 1.8 |
| August 2025 | 1.4 | 1.4 |
| August 2026 | 1.4 | 1.4 |
From June 2026 to August 2026 the practice recorded 1,049 appointments a month, or 361 per 1,000 registered patients (England: 510). 62% were face to face (England: 63%). 35% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 11% of booked patients did not attend.
| Measure | Dr Nagendra Kumar Gupta | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 361 | 456 | 510 |
| Face to face | 62% | 58% | 63% |
| Same day as booked | 35% | 46% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 11% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (10.9% against 7.9%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), depression (9.1% against 14.3%) and asthma (4.8% against 6.6%). The practice's patients live in areas with an average deprivation score of 17.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.3 years for women and 79.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.0% | 15.2% |
| Diabetes | 17+ yrs | 10.9% | 7.9% |
| Depression | 18+ yrs | 9.1% | 14.3% |
| Chronic kidney disease | 18+ yrs | 6.0% | 4.6% |
| Asthma | 6+ yrs | 4.8% | 6.6% |
| Cancer | All ages | 4.1% | 3.8% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Dementia | All ages | 0.3% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.5% | 74.9% |
Dr Nagendra Kumar Gupta, 206 Mawney Road, Romford, RM7 8BU. Phone: 01708 739379.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| North Street Medical Care | 0.7 km | 74% |
| St Edwards Medical Centre | 1.2 km | 68% |
| Western Road Medical Centre | 1.6 km | 79% |
| Dr Selvaratnam Kulendran | 1.9 km | 90% |
| Marks Gate Health Centre | 1.9 km | 87% |
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How do patients rate Dr Nagendra Kumar Gupta?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Dr Nagendra Kumar Gupta as good, against 77% across England. 83% found it easy to get through by phone.
How many patients are registered at Dr Nagendra Kumar Gupta?
2,905 patients were registered in September 2026, down 0.6% on a year earlier.
What is Dr Nagendra Kumar Gupta's CQC rating?
Good overall, published in November 2019.
How many GPs does Dr Nagendra Kumar Gupta have?
1.4 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,095 patients per GP against 2,171 across England.
Are appointments at Dr Nagendra Kumar Gupta face to face?
62% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Nagendra Kumar Gupta's phone number?
01708 739379.