Havering South PCN: primary care network practices and patient survey
Havering South PCN is a primary care network of 11 GP practices with 67,422 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England. Its practices have 3,538 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 11 practices in Havering South PCN with survey results, the share of patients describing their overall experience as good ranges from 58% at Beam Park Medical Practice to 87% at St George's Health and Wellbeing Hub, with a median of 75% (England: 77%). 2 are above England and 4 below by more than the survey's margin of error. Harlow Road Surgery has the highest share finding it easy to get through by phone (87%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| St George's Health and Wellbeing Hub | 6,438 | 87% | 71% | – | 24,142 |
| Harlow Road Surgery | 3,895 | 85% | 87% | Good | 2,921 |
| Suttons Avenue Surgery | 4,305 | 84% | 85% | Good | 2,110 |
| South Hornchurch Medical Practice | 6,724 | 82% | 74% | – | 7,204 |
| Billet Lane Medical Practice | 3,366 | 76% | 54% | Requires improvement | 2,020 |
| Wood Lane Medical Centre | 10,109 | 75% | 57% | Good | 4,739 |
| The Rosewood Medical Centre | 12,576 | 74% | 60% | Good | 1,866 |
| Dr Vm Patel | 3,436 | 68% | 80% | – | 7,809 |
| Berwick Surgery | 4,357 | 67% | 66% | Good | 4,357 |
| Rainham and Upminster Medical Centre | 6,974 | 59% | 28% | – | – |
| Beam Park Medical Practice | 5,242 | 58% | 53% | – | 9,829 |
Results for the network as a whole, from 1,191 responses, against North East London and England.
| Survey question | Havering South PCN | North East London | England |
|---|---|---|---|
| Overall experience good | 74% | 71% | 77% |
| Easy to contact by phone | 63% | 55% | 57% |
| Easy to contact via the website | 45% | 53% | 58% |
| Easy to contact via the NHS App | 52% | 50% | 54% |
| Reception team helpful | 85% | 79% | 85% |
| Last contact good | 71% | 67% | 73% |
| Wait for appointment about right | 62% | 62% | 69% |
| Listened to well | 84% | 83% | 87% |
| Treated with care and concern | 81% | 82% | 86% |
| Confidence and trust in the clinician | 91% | 91% | 93% |
| Needs met | 88% | 87% | 90% |
There are 3,538 registered patients per full-time-equivalent qualified GP in Havering South PCN, more than England's 2,171 and North East London's 2,551. Practices recorded 392 appointments a month per 1,000 patients (England: 510), 63% of them face to face. 38% of appointments took place on the day they were booked (England: 45%).
18% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.2% over the year (England: shrank 1.1%).
| Measure | Havering South PCN | North East London | England |
|---|---|---|---|
| Patients per qualified GP | 3,538 | 2,551 | 2,171 |
| Appointments per 1,000 patients a month | 392 | 456 | 510 |
| Face-to-face appointments | 63% | 58% | 63% |
| Same day as booked | 38% | 46% | 45% |
| Did not attend | 7% | 7% | 4% |
| Patients aged 65 or over | 18% | 10% | 19% |
Relative to England, the register furthest above England's rate at practices in Havering South PCN is chronic kidney disease (5.8% against 4.6%), and the furthest below is dementia (0.6% against 0.8%).
| Condition register | Age group | Havering South PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.0% | 15.2% | 10,708 |
| Depression | 18+ yrs | 12.9% | 14.3% | 6,831 |
| Diabetes | 17+ yrs | 9.4% | 7.9% | 5,057 |
| Chronic kidney disease | 18+ yrs | 5.8% | 4.6% | 3,060 |
| Asthma | 6+ yrs | 5.2% | 6.6% | 3,247 |
| Cancer | All ages | 4.1% | 3.8% | 2,727 |
| Coronary heart disease | All ages | 2.3% | 3.0% | 1,544 |
| Atrial fibrillation | All ages | 2.0% | 2.2% | 1,363 |
| COPD | All ages | 1.6% | 1.9% | 1,051 |
| Stroke and TIA | All ages | 1.5% | 1.9% | 1,012 |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% | 239 |
| Heart failure | All ages | 0.9% | 1.1% | 590 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 456 |
| Serious mental illness | All ages | 0.7% | 1.0% | 495 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 327 |
| Palliative care | All ages | 0.6% | 0.6% | 394 |
| Dementia | All ages | 0.6% | 0.8% | 370 |
| Learning disability | All ages | 0.5% | 0.6% | 344 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 287 |
- Havering Crest PCN (6 practices)
- Havering Liberty PCN (5 practices)
- Havering Marshall PCN (4 practices)
- Havering North PCN (14 practices)
Which practices are in Havering South PCN?
Beam Park Medical Practice, Berwick Surgery, Billet Lane Medical Practice, Dr Vm Patel, Harlow Road Surgery, Rainham and Upminster Medical Centre, South Hornchurch Medical Practice, St George's Health and Wellbeing Hub, Suttons Avenue Surgery, The Rosewood Medical Centre and Wood Lane Medical Centre.
How do patients rate Havering South PCN?
74% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Havering South PCN cover?
67,422 registered patients across 11 practices in September 2026.
How many patients per GP does Havering South PCN have?
3,538 per full-time-equivalent qualified GP, against 2,171 across England.