Stoneycroft Medical Centre, Liverpool: patient reviews and CQC rating
Stoneycroft Medical Centre is a GP practice in Liverpool with 4,077 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Requires Improvement overall, in a report published in September 2022. It has 2.0 full-time-equivalent qualified GPs, or 2,012 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Stoneycroft Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 94%, above the England figure of 69%. Its weakest is the share who said they were treated with care and concern: 80%, against 86% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 67th of the 121 practices in Liverpool with 50 or more responses. 71% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (85%). 101 patients answered the survey (response rate 21%).
| Survey question | Stoneycroft Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 78% | 78% | 77% |
| Easy to contact by phone | 71% | 57% | 57% |
| Easy to contact via the website | 53% | 55% | 58% |
| Easy to contact via the NHS App | 55% | 53% | 54% |
| Reception team helpful | 93% | 86% | 85% |
| Last contact good | 79% | 73% | 73% |
| Wait for appointment about right | 94% | 73% | 69% |
| Listened to well | 82% | 89% | 87% |
| Treated with care and concern | 80% | 87% | 86% |
| Confidence and trust in the clinician | 88% | 93% | 93% |
| Needs met | 85% | 91% | 90% |
In the Friends and Family Test for July 2026, 98% of 49 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Stoneycroft Medical Centre is Requires Improvement, published in September 2022. 2 key questions are rated differently: Well-led Inadequate and Caring Good.
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Inadequate |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Requires Improvement |
4,077 patients were registered at Stoneycroft Medical Centre in September 2026, down 2.3% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 2,012 patients per GP, close to the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 1.0 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.0 | 2.0 |
| August 2025 | 2.0 | 2.0 |
| August 2026 | 2.0 | 2.0 |
From June 2026 to August 2026 the practice recorded 1,685 appointments a month, or 413 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 61% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Stoneycroft Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 413 | 492 | 510 |
| Face to face | 65% | 60% | 63% |
| Same day as booked | 61% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.4% against 1.9%), chronic kidney disease (7.5% against 4.6%) and coronary heart disease (4.7% against 3.0%). It has a lower share for osteoporosis (0.3% against 1.2%). The practice's patients live in areas with an average deprivation score of 33.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.3 years for women and 76.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.1% | 15.2% |
| Depression | 18+ yrs | 17.7% | 14.3% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.5% | 4.6% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Cancer | All ages | 4.9% | 3.8% |
| Coronary heart disease | All ages | 4.7% | 3.0% |
| COPD | All ages | 3.4% | 1.9% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Heart failure | All ages | 1.2% | 1.1% |
| Learning disability | All ages | 0.9% | 0.6% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.8% | 74.9% |
Stoneycroft Medical Centre, Stoneville Road, Liverpool, L13 6QD. Phone: 0151 317 6250. Website: www.stoneycroftmc.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Derby Lane Medical Centre | 0.5 km | 89% |
| Rock Court Surgery | 0.9 km | 88% |
| Old Swan Health Centre Group Practice | 0.9 km | 73% |
| Green Lane Medical Centre | 1.0 km | 87% |
| West Derby Medical Centre | 1.8 km | 71% |
- Aintree Park Group Practice (76% overall experience good)
- Anfield Group Practice (69% overall experience good)
- Bousfield Health Centre (64% overall experience good)
- Bousfield Surgery (84% overall experience good)
- Derby Lane Medical Centre (89% overall experience good)
- Dr Fatin Karam (70% overall experience good)
- Ellergreen Medical Centre (66% overall experience good)
- Fir Tree Medical Centre (85% overall experience good)
- Gillmoss Medical Centre (89% overall experience good)
- Jubilee Medical Centre (79% overall experience good)
- Kirkdale (68% overall experience good)
- Langbank Medical Centre (76% overall experience good)
- Long Lane Medical Centre (70% overall experience good)
- Moss Way Surgery (95% overall experience good)
- Poulter Road Medical Centre (91% overall experience good)
- Stanley Medical Centre (73% overall experience good)
- The Grey Road Surgery (65% overall experience good)
- Walton Medical Centre (83% overall experience good)
- Westminster Medical Centre (69% overall experience good)
- Westmoreland GP Centre (63% overall experience good)
How do patients rate Stoneycroft Medical Centre?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Stoneycroft Medical Centre as good, against 77% across England. 71% found it easy to get through by phone.
How many patients are registered at Stoneycroft Medical Centre?
4,077 patients were registered in September 2026, down 2.3% on a year earlier.
What is Stoneycroft Medical Centre's CQC rating?
Requires Improvement overall, published in September 2022.
How many GPs does Stoneycroft Medical Centre have?
2.0 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,012 patients per GP against 2,171 across England.
Are appointments at Stoneycroft Medical Centre face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Stoneycroft Medical Centre's phone number?
0151 317 6250.