Kirkdale, Liverpool: patient reviews and CQC rating
Kirkdale is a GP practice in Liverpool with 2,741 registered patients (September 2026). In the 2026 GP Patient Survey, 68% of its patients described their overall experience as good, below the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in June 2017. It has 1.5 full-time-equivalent qualified GPs, or 1,852 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Kirkdale
Its best result against England is the share who found it easy to contact the practice using the NHS App: 68%, against 54% across England. Its weakest is the share who described their last contact with the practice as good: 48%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 99th of the 121 practices in Liverpool with 50 or more responses. 51% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (58%). 97 patients answered the survey (response rate 17%).
| Survey question | Kirkdale | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 68% | 78% | 77% |
| Easy to contact by phone | 51% | 57% | 57% |
| Easy to contact via the website | 38% | 55% | 58% |
| Easy to contact via the NHS App | 68% | 53% | 54% |
| Reception team helpful | 75% | 86% | 85% |
| Last contact good | 48% | 73% | 73% |
| Wait for appointment about right | 75% | 73% | 69% |
| Listened to well | 81% | 89% | 87% |
| Treated with care and concern | 80% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
CQC's overall rating for Kirkdale is Good, published in June 2017. All 5 key questions are rated Good. It held the same rating in the report before (January 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,741 patients were registered at Kirkdale in September 2026, down 1.3% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 1.5 full-time-equivalent qualified GPs, there are 1,852 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 1.0 nurses (full-time equivalent).
From June 2026 to August 2026 the practice recorded 1,051 appointments a month, or 384 per 1,000 registered patients (England: 510). 51% were face to face (England: 63%). 51% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Kirkdale | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 384 | 492 | 510 |
| Face to face | 51% | 60% | 63% |
| Same day as booked | 51% | 48% | 45% |
| More than 28 days after booking | 2% | 4% | 5% |
| Did not attend | 8% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (5.7% against 1.9%) and high blood pressure (20.0% against 15.2%). The practice's patients live in areas with an average deprivation score of 59.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 76.6 years for women and 72.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.0% | 15.2% |
| Depression | 18+ yrs | 15.6% | 14.3% |
| Diabetes | 17+ yrs | 8.3% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| COPD | All ages | 5.7% | 1.9% |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% |
| Cancer | All ages | 4.0% | 3.8% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Heart failure | All ages | 1.1% | 1.1% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 53.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 59.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 63.3% | 74.9% |
Kirkdale, Kirkdale Medical Centre, 14 Waller Close, Liverpool, L4 4QJ. Phone: 0151 207 0950.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bousfield Surgery | 0.3 km | 84% |
| Bousfield Health Centre | 0.3 km | 64% |
| Stanley Medical Centre | 0.3 km | 73% |
| Westminster Medical Centre | 0.9 km | 69% |
| Mere Lane Group Practice | 0.9 km | 60% |
- Aintree Park Group Practice (76% overall experience good)
- Anfield Group Practice (69% overall experience good)
- Bousfield Health Centre (64% overall experience good)
- Bousfield Surgery (84% overall experience good)
- Derby Lane Medical Centre (89% overall experience good)
- Dr Fatin Karam (70% overall experience good)
- Ellergreen Medical Centre (66% overall experience good)
- Fir Tree Medical Centre (85% overall experience good)
- Gillmoss Medical Centre (89% overall experience good)
- Jubilee Medical Centre (79% overall experience good)
- Langbank Medical Centre (76% overall experience good)
- Long Lane Medical Centre (70% overall experience good)
- Moss Way Surgery (95% overall experience good)
- Poulter Road Medical Centre (91% overall experience good)
- Stanley Medical Centre (73% overall experience good)
- Stoneycroft Medical Centre (78% overall experience good)
- The Grey Road Surgery (65% overall experience good)
- Walton Medical Centre (83% overall experience good)
- Westminster Medical Centre (69% overall experience good)
- Westmoreland GP Centre (63% overall experience good)
How do patients rate Kirkdale?
In the 2026 GP Patient Survey, 68% of patients described their overall experience of Kirkdale as good, below the England figure of 77%. 51% found it easy to get through by phone.
How many patients are registered at Kirkdale?
2,741 patients were registered in September 2026, down 1.3% on a year earlier.
What is Kirkdale's CQC rating?
Good overall, published in June 2017.
How many GPs does Kirkdale have?
1.5 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,852 patients per GP against 2,171 across England.
Are appointments at Kirkdale face to face?
51% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Kirkdale's phone number?
0151 207 0950.