Mere Lane Group Practice, Liverpool: patient reviews and CQC rating
Mere Lane Group Practice is a GP practice in Liverpool with 8,511 registered patients (September 2026). In the 2026 GP Patient Survey, 60% of its patients described their overall experience as good, below the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in April 2018. It has 3.8 full-time-equivalent qualified GPs, or 2,232 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Mere Lane Group Practice
Its best result against England is the share who said the wait for their last appointment was about right: 75%, against 69% across England. Its weakest is the share who found it easy to get through to the practice by phone: 30%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 112th of the 121 practices in Liverpool with 50 or more responses. 30% found it easy to get through by phone (England: 57%). The overall experience result is 15 points lower than in 2025 (75%). 74 patients answered the survey (response rate 12%).
| Survey question | Mere Lane Group Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 60% | 78% | 77% |
| Easy to contact by phone | 30% | 57% | 57% |
| Easy to contact via the website | 32% | 55% | 58% |
| Easy to contact via the NHS App | 33% | 53% | 54% |
| Reception team helpful | 72% | 86% | 85% |
| Last contact good | 47% | 73% | 73% |
| Wait for appointment about right | 75% | 73% | 69% |
| Listened to well | 78% | 89% | 87% |
| Treated with care and concern | 75% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 83% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 48 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Mere Lane Group Practice is Good, published in April 2018. All 5 key questions are rated Good. It held the same rating in the report before (June 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,511 patients were registered at Mere Lane Group Practice in September 2026, down 1.5% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 3.8 full-time-equivalent qualified GPs, there are 2,232 patients per GP, close to the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 2.8 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.8 | 9.1 |
| August 2024 | 3.8 | 7.9 |
| August 2025 | 3.8 | 6.4 |
| August 2026 | 3.8 | 5.3 |
From June 2026 to August 2026 the practice recorded 3,425 appointments a month, or 402 per 1,000 registered patients (England: 510). 54% were face to face (England: 63%). 61% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Mere Lane Group Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 402 | 492 | 510 |
| Face to face | 54% | 60% | 63% |
| Same day as booked | 61% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 8% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (4.0% against 1.9%), serious mental illness (1.8% against 1.0%) and peripheral arterial disease (0.9% against 0.6%). It has a lower share for osteoporosis (0.3% against 1.2%), dementia (0.3% against 0.8%) and heart failure (0.6% against 1.1%). The practice's patients live in areas with an average deprivation score of 60.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 77.2 years for women and 72.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.7% | 14.3% |
| High blood pressure | All ages | 11.9% | 15.2% |
| Diabetes | 17+ yrs | 8.0% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| COPD | All ages | 4.0% | 1.9% |
| Chronic kidney disease | 18+ yrs | 3.4% | 4.6% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Cancer | All ages | 2.3% | 3.8% |
| Serious mental illness | All ages | 1.8% | 1.0% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Heart failure | All ages | 0.6% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Palliative care | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 55.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 56.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 51.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 55.8% | 74.9% |
Mere Lane Group Practice, 49-51 Mere Lane, Liverpool, L5 0QW. Phone: 0151 295 9620. Website: www.liverpooldoctors.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Great Homer Street Medical Centre | 0.0 km | 74% |
| Bousfield Surgery | 0.9 km | 84% |
| Bousfield Health Centre | 0.9 km | 64% |
| Stanley Medical Centre | 0.9 km | 73% |
| Kirkdale | 0.9 km | 68% |
- Great Homer Street Medical Centre (74% overall experience good)
- Islington House Medical Centre (87% overall experience good)
- The Priory Medical Centre (74% overall experience good)
- Townsend Medical Centre (71% overall experience good)
How do patients rate Mere Lane Group Practice?
In the 2026 GP Patient Survey, 60% of patients described their overall experience of Mere Lane Group Practice as good, below the England figure of 77%. 30% found it easy to get through by phone.
How many patients are registered at Mere Lane Group Practice?
8,511 patients were registered in September 2026, down 1.5% on a year earlier.
What is Mere Lane Group Practice's CQC rating?
Good overall, published in April 2018.
How many GPs does Mere Lane Group Practice have?
3.8 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,232 patients per GP against 2,171 across England.
Are appointments at Mere Lane Group Practice face to face?
54% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Mere Lane Group Practice's phone number?
0151 295 9620.