Great Homer Street Medical Centre, Liverpool: patient reviews and CQC rating
Great Homer Street Medical Centre is a GP practice in Liverpool with 3,419 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in June 2017. It has 1.3 full-time-equivalent qualified GPs, or 2,728 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Great Homer Street Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 65%, against 57% across England. Its weakest is the share who said their needs were met at their last appointment: 77%, below the England figure of 90%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 79th of the 121 practices in Liverpool with 50 or more responses. 65% found it easy to get through by phone (England: 57%). The overall experience result is 10 points lower than in 2025 (84%). 85 patients answered the survey (response rate 16%).
| Survey question | Great Homer Street Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 74% | 78% | 77% |
| Easy to contact by phone | 65% | 57% | 57% |
| Easy to contact via the website | 53% | 55% | 58% |
| Easy to contact via the NHS App | 53% | 53% | 54% |
| Reception team helpful | 79% | 86% | 85% |
| Last contact good | 70% | 73% | 73% |
| Wait for appointment about right | 65% | 73% | 69% |
| Listened to well | 79% | 89% | 87% |
| Treated with care and concern | 78% | 87% | 86% |
| Confidence and trust in the clinician | 87% | 93% | 93% |
| Needs met | 77% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 47 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Great Homer Street Medical Centre is Good, published in June 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,419 patients were registered at Great Homer Street Medical Centre in September 2026, down 1.9% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 1.3 full-time-equivalent qualified GPs, there are 2,728 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 0.6 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.3 | 1.3 |
| August 2024 | 1.3 | 2.7 |
| August 2025 | 1.3 | 3.2 |
| August 2026 | 1.3 | 4.0 |
From June 2026 to August 2026 the practice recorded 1,610 appointments a month, or 471 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 48% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 11% of booked patients did not attend.
| Measure | Great Homer Street Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 471 | 492 | 510 |
| Face to face | 52% | 60% | 63% |
| Same day as booked | 48% | 48% | 45% |
| More than 28 days after booking | 3% | 4% | 5% |
| Did not attend | 11% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (6.3% against 1.9%), serious mental illness (2.4% against 1.0%) and epilepsy (1.6% against 0.8%). The practice's patients live in areas with an average deprivation score of 56.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 77.3 years for women and 72.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 25.6% | 14.3% |
| High blood pressure | All ages | 14.9% | 15.2% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| COPD | All ages | 6.3% | 1.9% |
| Chronic kidney disease | 18+ yrs | 5.7% | 4.6% |
| Cancer | All ages | 3.6% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Serious mental illness | All ages | 2.4% | 1.0% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Epilepsy | 18+ yrs | 1.6% | 0.8% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Dementia | All ages | 1.0% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Palliative care | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 63.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 65.2% | 74.9% |
Great Homer Street Medical Centre, First Floor, Mere Lane Neighbourhood Health Centre, 49-51 Mere Lane, Liverpool, L5 0QW. Phone: 0151 295 9393.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Mere Lane Group Practice | 0.0 km | 60% |
| Bousfield Surgery | 0.9 km | 84% |
| Bousfield Health Centre | 0.9 km | 64% |
| Stanley Medical Centre | 0.9 km | 73% |
| Kirkdale | 0.9 km | 68% |
- Islington House Medical Centre (87% overall experience good)
- Mere Lane Group Practice (60% overall experience good)
- The Priory Medical Centre (74% overall experience good)
- Townsend Medical Centre (71% overall experience good)
How do patients rate Great Homer Street Medical Centre?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Great Homer Street Medical Centre as good, against 77% across England. 65% found it easy to get through by phone.
How many patients are registered at Great Homer Street Medical Centre?
3,419 patients were registered in September 2026, down 1.9% on a year earlier.
What is Great Homer Street Medical Centre's CQC rating?
Good overall, published in June 2017.
How many GPs does Great Homer Street Medical Centre have?
1.3 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,728 patients per GP against 2,171 across England.
Are appointments at Great Homer Street Medical Centre face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Great Homer Street Medical Centre's phone number?
0151 295 9393.