Stanley Medical Centre, Liverpool: patient reviews and CQC rating

Stanley Medical Centre is a GP practice in Liverpool with 3,959 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Requires Improvement overall, in a report published in July 2023. It has 1.5 full-time-equivalent qualified GPs, or 2,684 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Stanley Medical Centre

Its best result against England is the share who said the wait for their last appointment was about right: 73%, against 69% across England. Its weakest is the share who found it easy to contact the practice through its website: 27%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.

On overall experience it is 86th of the 121 practices in Liverpool with 50 or more responses. 54% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (76%). 83 patients answered the survey (response rate 15%).

Survey questionStanley Medical CentreCheshire and MerseysideEngland
Overall experience good73%78%77%
Easy to contact by phone54%57%57%
Easy to contact via the website27%55%58%
Easy to contact via the NHS App45%53%54%
Reception team helpful86%86%85%
Last contact good62%73%73%
Wait for appointment about right73%73%69%
Listened to well90%89%87%
Treated with care and concern89%87%86%
Confidence and trust in the clinician95%93%93%
Needs met87%91%90%

In the Friends and Family Test for July 2026, 88% of 42 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Stanley Medical Centre is Requires Improvement, published in July 2023. 3 key questions are rated differently: Safe Good, Well-led Good and Effective Good.

Key questionRating
SafeGood
Well-ledGood
CaringRequires Improvement
ResponsiveRequires Improvement
EffectiveGood

3,959 patients were registered at Stanley Medical Centre in September 2026, down 4.3% on a year earlier (England: down 1.1%).

19% of its patients are aged 65 or over, against 19% across England. With 1.5 full-time-equivalent qualified GPs, there are 2,684 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 3.7 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20230.80.8
August 20240.90.9
August 20251.51.5
August 20261.51.5

From June 2026 to August 2026 the practice recorded 1,433 appointments a month, or 362 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 40% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).

57% were with a GP rather than another member of the practice team. 12% of booked patients did not attend.

MeasureStanley Medical CentreCheshire and MerseysideEngland
Appointments per 1,000 patients a month362492510
Face to face59%60%63%
Same day as booked40%48%45%
More than 28 days after booking2%4%5%
Did not attend12%5%4%

Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.5% against 0.6%), COPD (5.1% against 1.9%) and peripheral arterial disease (1.2% against 0.6%). It has a lower share for asthma (5.0% against 6.6%). The practice's patients live in areas with an average deprivation score of 57.9 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 76.6 years for women and 72.9 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
High blood pressureAll ages15.6%15.2%
Depression18+ yrs14.8%14.3%
Diabetes17+ yrs8.5%7.9%
Chronic kidney disease18+ yrs7.2%4.6%
COPDAll ages5.1%1.9%
Asthma6+ yrs5.0%6.6%
Coronary heart diseaseAll ages4.6%3.0%
CancerAll ages4.0%3.8%
Atrial fibrillationAll ages2.5%2.2%
Stroke and TIAAll ages2.5%1.9%
Serious mental illnessAll ages1.6%1.0%
Palliative careAll ages1.5%0.6%
Epilepsy18+ yrs1.3%0.8%
Peripheral arterial diseaseAll ages1.2%0.6%
Heart failureAll ages0.9%1.1%
Rheumatoid arthritis16+ yrs0.9%0.8%
Learning disabilityAll ages0.6%0.6%
DementiaAll ages0.4%0.8%
Osteoporosis50+ yrs0.4%1.2%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2556.3%72.9%
Breast cancer screening (women aged 53 to 70)2024/2558.0%72.2%
Cervical screening (women aged 25 to 49)2023/2454.8%67.5%
Cervical screening (women aged 50 to 64)2023/2460.6%74.9%

32% of the practice's patients live in the L4 postcode district, followed by L20 (24%), L5 (23%) and L9 (5%). 90% live in Liverpool, the council area the practice is in.

Postcode districtRegistered patientsShare
L41,30832%
L2099224%
L594623%
L92005%
L31945%
L61293%
L11491%

Stanley Medical Centre, 60 Stanley Road, Liverpool, L5 2QA. Phone: 0151 207 0126. Website: www.stanleymedicalcentre.nhs.uk.

Nearby practiceDistanceOverall experience good
Bousfield Surgery0.0 km84%
Bousfield Health Centre0.0 km64%
Kirkdale0.3 km68%
Mere Lane Group Practice0.9 km60%
Great Homer Street Medical Centre0.9 km74%

How do patients rate Stanley Medical Centre?

In the 2026 GP Patient Survey, 73% of patients described their overall experience of Stanley Medical Centre as good, against 77% across England. 54% found it easy to get through by phone.

How many patients are registered at Stanley Medical Centre?

3,959 patients were registered in September 2026, down 4.3% on a year earlier.

What is Stanley Medical Centre's CQC rating?

Requires Improvement overall, published in July 2023.

How many GPs does Stanley Medical Centre have?

1.5 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,684 patients per GP against 2,171 across England.

Are appointments at Stanley Medical Centre face to face?

59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Stanley Medical Centre's phone number?

0151 207 0126.

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Cite this page

<a href="https://localgps.co.uk/liverpool/stanley-medical-centre">https://localgps.co.uk/liverpool/stanley-medical-centre</a>