Yew Tree Medical Centre, Liverpool: patient reviews and CQC rating
Yew Tree Medical Centre is a GP practice in Liverpool with 5,458 registered patients (September 2026). In the 2026 GP Patient Survey, 63% of its patients described their overall experience as good, below the England figure of 77% (Cheshire and Merseyside: 78%). It has 1.6 full-time-equivalent qualified GPs, or 3,439 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Yew Tree Medical Centre
Its best result against England is the share who said they were treated with care and concern: 86%, against 86% across England. Its weakest is the share who found it easy to contact the practice through its website: 22%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 110th of the 121 practices in Liverpool with 50 or more responses. 35% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (69%). 99 patients answered the survey (response rate 17%).
| Survey question | Yew Tree Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 63% | 78% | 77% |
| Easy to contact by phone | 35% | 57% | 57% |
| Easy to contact via the website | 22% | 55% | 58% |
| Easy to contact via the NHS App | 24% | 53% | 54% |
| Reception team helpful | 64% | 86% | 85% |
| Last contact good | 55% | 73% | 73% |
| Wait for appointment about right | 55% | 73% | 69% |
| Listened to well | 86% | 89% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 88% | 93% | 93% |
| Needs met | 86% | 91% | 90% |
In the Friends and Family Test for July 2026, 90% of 107 responses rated the practice good or very good (England: 92%).
5,458 patients were registered at Yew Tree Medical Centre in September 2026, up 1.0% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 3,439 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 1.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.4 | 2.4 |
| August 2024 | 2.7 | 2.7 |
| August 2025 | 1.2 | 1.2 |
| August 2026 | 1.6 | 1.6 |
From June 2026 to August 2026 the practice recorded 2,409 appointments a month, or 441 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 33% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Yew Tree Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 441 | 492 | 510 |
| Face to face | 59% | 60% | 63% |
| Same day as booked | 33% | 48% | 45% |
| More than 28 days after booking | 0% | 4% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (2.1% against 0.6%), COPD (5.4% against 1.9%) and depression (32.3% against 14.3%). The practice's patients live in areas with an average deprivation score of 48.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 78.5 years for women and 73.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 32.3% | 14.3% |
| High blood pressure | All ages | 24.1% | 15.2% |
| Diabetes | 17+ yrs | 9.8% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.7% | 4.6% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Coronary heart disease | All ages | 6.0% | 3.0% |
| COPD | All ages | 5.4% | 1.9% |
| Cancer | All ages | 4.0% | 3.8% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Learning disability | All ages | 2.1% | 0.6% |
| Serious mental illness | All ages | 2.0% | 1.0% |
| Heart failure | All ages | 1.8% | 1.1% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Dementia | All ages | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 58.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 60.8% | 74.9% |
Yew Tree Medical Centre, 21 Berryford Road, Liverpool, L14 4ED. Phone: 0151 296 7990. Website: www.yewtreecentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Stockbridge Village Medical Centre | 0.8 km | 74% |
| Dovecot Health Centre | 1.3 km | 93% |
| Calvary Health Centre | 1.4 km | 96% |
| West Derby Medical Centre | 1.4 km | 71% |
| Cornerways Medical Centre Ltd | 1.4 km | 76% |
- Abingdon Family Health Care Centre (61% overall experience good)
- Benim Medical Centre (70% overall experience good)
- Bigham Road Medical Centre (57% overall experience good)
- Dr J Pramanik & Dr J T Pramanik Practice (93% overall experience good)
- Dr Jude's Practice - Riverside & Picton (65% overall experience good)
- Dr Onn Syed (93% overall experience good)
- GP Practice at Riverside (59% overall experience good)
- Sandringham Medical Centre (81% overall experience good)
- Walton Village R (91% overall experience good)
How do patients rate Yew Tree Medical Centre?
In the 2026 GP Patient Survey, 63% of patients described their overall experience of Yew Tree Medical Centre as good, below the England figure of 77%. 35% found it easy to get through by phone.
How many patients are registered at Yew Tree Medical Centre?
5,458 patients were registered in September 2026, up 1.0% on a year earlier.
How many GPs does Yew Tree Medical Centre have?
1.6 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,439 patients per GP against 2,171 across England.
Are appointments at Yew Tree Medical Centre face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Yew Tree Medical Centre's phone number?
0151 296 7990.