Liverpool First PCN: primary care network practices and patient survey
Liverpool First PCN is a primary care network of 10 GP practices with 45,810 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 3,686 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 10 practices in Liverpool First PCN with survey results, the share of patients describing their overall experience as good ranges from 57% at Bigham Road Medical Centre to 93% at Dr Onn Syed, with a median of 67% (England: 77%). 3 are above England and 5 below by more than the survey's margin of error. Walton Village R has the highest share finding it easy to get through by phone (80%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr Onn Syed | 3,403 | 93% | 77% | Good | 1,905 |
| Dr J Pramanik & Dr J T Pramanik Practice | 4,656 | 93% | 71% | Good | 3,118 |
| Walton Village R | 3,691 | 91% | 80% | Good | 2,346 |
| Sandringham Medical Centre | 5,406 | 81% | 69% | Requires improvement | 18,921 |
| Benim Medical Centre | 5,554 | 70% | 41% | Good | 5,207 |
| Dr Jude's Practice - Riverside & Picton | 9,193 | 65% | 41% | Requires improvement | 7,922 |
| Yew Tree Medical Centre | 5,458 | 63% | 35% | – | 3,439 |
| Abingdon Family Health Care Centre | 3,748 | 61% | 39% | Good | 2,555 |
| GP Practice at Riverside | 2,184 | 59% | 37% | Good | 2,319 |
| Bigham Road Medical Centre | 2,517 | 57% | 43% | Good | 2,360 |
Results for the network as a whole, from 1,028 responses, against Cheshire and Merseyside and England.
| Survey question | Liverpool First PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 73% | 78% | 77% |
| Easy to contact by phone | 52% | 57% | 57% |
| Easy to contact via the website | 39% | 55% | 58% |
| Easy to contact via the NHS App | 43% | 53% | 54% |
| Reception team helpful | 81% | 86% | 85% |
| Last contact good | 69% | 73% | 73% |
| Wait for appointment about right | 71% | 73% | 69% |
| Listened to well | 86% | 89% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 92% | 93% | 93% |
| Needs met | 89% | 91% | 90% |
There are 3,686 registered patients per full-time-equivalent qualified GP in Liverpool First PCN, more than England's 2,171 and Cheshire and Merseyside's 1,971. Practices recorded 405 appointments a month per 1,000 patients (England: 510), 61% of them face to face. 49% of appointments took place on the day they were booked (England: 45%).
13% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.6% over the year (England: shrank 1.1%).
| Measure | Liverpool First PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Patients per qualified GP | 3,686 | 1,971 | 2,171 |
| Appointments per 1,000 patients a month | 405 | 492 | 510 |
| Face-to-face appointments | 61% | 60% | 63% |
| Same day as booked | 49% | 48% | 45% |
| Did not attend | 9% | 5% | 4% |
| Patients aged 65 or over | 13% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Liverpool First PCN is learning disability (1.1% against 0.6%), and the furthest below is dementia (0.4% against 0.8%).
| Condition register | Age group | Liverpool First PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 19.2% | 14.3% | 6,930 |
| High blood pressure | All ages | 13.7% | 15.2% | 6,362 |
| Diabetes | 17+ yrs | 7.5% | 7.9% | 2,749 |
| Asthma | 6+ yrs | 5.5% | 6.6% | 2,383 |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% | 1,658 |
| COPD | All ages | 3.3% | 1.9% | 1,540 |
| Coronary heart disease | All ages | 3.1% | 3.0% | 1,441 |
| Cancer | All ages | 2.7% | 3.8% | 1,272 |
| Serious mental illness | All ages | 1.7% | 1.0% | 781 |
| Stroke and TIA | All ages | 1.5% | 1.9% | 718 |
| Atrial fibrillation | All ages | 1.5% | 2.2% | 706 |
| Heart failure | All ages | 1.4% | 1.1% | 660 |
| Learning disability | All ages | 1.1% | 0.6% | 523 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 341 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 106 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 258 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 316 |
| Palliative care | All ages | 0.5% | 0.6% | 221 |
| Dementia | All ages | 0.4% | 0.8% | 163 |
- Anfield & Everton PCN (5 practices)
- Brownlow Health PCN (4 practices)
- Central Liverpool PCN (6 practices)
- Childwall & Wavertree PCN (8 practices)
- Igpc PCN (8 practices)
- Knowsley Central and South PCN (11 practices)
- North Liverpool PCN (21 practices)
- South Sefton PCN (19 practices)
- Swagga PCN (15 practices)
- The Picton PCN (6 practices)
Which practices are in Liverpool First PCN?
Abingdon Family Health Care Centre, Benim Medical Centre, Bigham Road Medical Centre, Dr J Pramanik & Dr J T Pramanik Practice, Dr Jude's Practice - Riverside & Picton, Dr Onn Syed, GP Practice at Riverside, Sandringham Medical Centre, Walton Village R and Yew Tree Medical Centre.
How do patients rate Liverpool First PCN?
73% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Liverpool First PCN cover?
45,810 registered patients across 10 practices in September 2026.
How many patients per GP does Liverpool First PCN have?
3,686 per full-time-equivalent qualified GP, against 2,171 across England.