Dr Onn Syed, Liverpool: patient reviews and CQC rating
Dr Onn Syed is a GP practice in Liverpool with 3,403 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in February 2020. It has 1.8 full-time-equivalent qualified GPs, or 1,905 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Onn Syed
Its best result against England is the share who found it easy to get through to the practice by phone: 77%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 31%, below the England figure of 58%. Of the 11 results in the table, 8 are above England and 1 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 5th of the 121 practices in Liverpool with 50 or more responses. 77% found it easy to get through by phone (England: 57%). The overall experience result is 16 points higher than in 2025 (77%). 111 patients answered the survey (response rate 17%).
| Survey question | Dr Onn Syed | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 93% | 78% | 77% |
| Easy to contact by phone | 77% | 57% | 57% |
| Easy to contact via the website | 31% | 55% | 58% |
| Easy to contact via the NHS App | 44% | 53% | 54% |
| Reception team helpful | 94% | 86% | 85% |
| Last contact good | 84% | 73% | 73% |
| Wait for appointment about right | 83% | 73% | 69% |
| Listened to well | 95% | 89% | 87% |
| Treated with care and concern | 99% | 87% | 86% |
| Confidence and trust in the clinician | 97% | 93% | 93% |
| Needs met | 100% | 91% | 90% |
In the Friends and Family Test for July 2026, 90% of 10 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Onn Syed is Good, published in February 2020. One key question is rated differently: Caring Outstanding. It held the same rating in the report before (June 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Good |
3,403 patients were registered at Dr Onn Syed in September 2026, up 2.1% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 1.8 full-time-equivalent qualified GPs, there are 1,905 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.2 | 1.2 |
| August 2024 | 1.2 | 1.2 |
| August 2025 | 1.2 | 1.2 |
| August 2026 | 1.8 | 1.8 |
From June 2026 to August 2026 the practice recorded 1,446 appointments a month, or 425 per 1,000 registered patients (England: 510). 93% were face to face (England: 63%). 58% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
69% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Dr Onn Syed | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 425 | 492 | 510 |
| Face to face | 93% | 60% | 63% |
| Same day as booked | 58% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.0% against 1.9%) and depression (17.1% against 14.3%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), dementia (0.2% against 0.8%) and chronic kidney disease (2.4% against 4.6%). The practice's patients live in areas with an average deprivation score of 43.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.3 years for women and 75.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.1% | 14.3% |
| High blood pressure | All ages | 12.3% | 15.2% |
| Diabetes | 17+ yrs | 7.1% | 7.9% |
| Asthma | 6+ yrs | 5.9% | 6.6% |
| COPD | All ages | 3.0% | 1.9% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Cancer | All ages | 2.5% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Osteoporosis | 50+ yrs | 1.7% | 1.2% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 1.1% | 1.1% |
| Learning disability | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 58.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 65.4% | 74.9% |
Dr Onn Syed, 6 Stopgate Lane, Walton, Liverpool, L9 6AP. Phone: 0151 525 1298.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Long Lane Medical Centre | 0.9 km | 70% |
| Abingdon Family Health Care Centre | 1.3 km | 61% |
| Langbank Medical Centre | 1.3 km | 76% |
| Ellergreen Medical Centre | 1.3 km | 66% |
| Westmoreland GP Centre | 1.7 km | 63% |
- Abingdon Family Health Care Centre (61% overall experience good)
- Benim Medical Centre (70% overall experience good)
- Bigham Road Medical Centre (57% overall experience good)
- Dr J Pramanik & Dr J T Pramanik Practice (93% overall experience good)
- Dr Jude's Practice - Riverside & Picton (65% overall experience good)
- GP Practice at Riverside (59% overall experience good)
- Sandringham Medical Centre (81% overall experience good)
- Walton Village R (91% overall experience good)
- Yew Tree Medical Centre (63% overall experience good)
How do patients rate Dr Onn Syed?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of Dr Onn Syed as good, above the England figure of 77%. 77% found it easy to get through by phone.
How many patients are registered at Dr Onn Syed?
3,403 patients were registered in September 2026, up 2.1% on a year earlier.
What is Dr Onn Syed's CQC rating?
Good overall, published in February 2020.
How many GPs does Dr Onn Syed have?
1.8 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,905 patients per GP against 2,171 across England.
Are appointments at Dr Onn Syed face to face?
93% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Onn Syed's phone number?
0151 525 1298.