Walton Village R, Liverpool: patient reviews and CQC rating
Walton Village R is a GP practice in Liverpool with 3,691 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 1.6 full-time-equivalent qualified GPs, or 2,346 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Walton Village R
Its best result against England is the share who found it easy to get through to the practice by phone: 80%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 94%, against 90% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 11th of the 121 practices in Liverpool with 50 or more responses. 80% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (84%). 99 patients answered the survey (response rate 16%).
| Survey question | Walton Village R | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 91% | 78% | 77% |
| Easy to contact by phone | 80% | 57% | 57% |
| Easy to contact via the website | 65% | 55% | 58% |
| Easy to contact via the NHS App | 68% | 53% | 54% |
| Reception team helpful | 95% | 86% | 85% |
| Last contact good | 86% | 73% | 73% |
| Wait for appointment about right | 78% | 73% | 69% |
| Listened to well | 93% | 89% | 87% |
| Treated with care and concern | 94% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
In the Friends and Family Test for July 2026, 93% of 60 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Walton Village R is Good, published in April 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (June 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,691 patients were registered at Walton Village R in September 2026, up 3.0% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 2,346 patients per GP, close to the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 0.4 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.6 | 1.6 |
| August 2024 | 1.6 | 1.6 |
| August 2025 | 1.4 | 1.4 |
| August 2026 | 1.6 | 1.6 |
From June 2026 to August 2026 the practice recorded 1,090 appointments a month, or 295 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 50% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 11% of booked patients did not attend.
| Measure | Walton Village R | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 295 | 492 | 510 |
| Face to face | 64% | 60% | 63% |
| Same day as booked | 50% | 48% | 45% |
| More than 28 days after booking | 0% | 4% | 5% |
| Did not attend | 11% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.0% against 1.9%). It has a lower share for dementia (0.3% against 0.8%), stroke or TIA (1.0% against 1.9%) and cancer (2.2% against 3.8%). The practice's patients live in areas with an average deprivation score of 55.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.0 years for women and 73.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.2% | 14.3% |
| High blood pressure | All ages | 12.9% | 15.2% |
| Diabetes | 17+ yrs | 6.8% | 7.9% |
| Asthma | 6+ yrs | 4.9% | 6.6% |
| COPD | All ages | 3.0% | 1.9% |
| Chronic kidney disease | 18+ yrs | 2.8% | 4.6% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Cancer | All ages | 2.2% | 3.8% |
| Atrial fibrillation | All ages | 1.5% | 2.2% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Heart failure | All ages | 0.9% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 58.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 53.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 53.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 61.7% | 74.9% |
Walton Village R, 172 Walton Village,, Walton, Liverpool, L4 6TW. Phone: 0151 247 6399. Website: www.waltonvillagemc.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Walton Medical Centre | 0.8 km | 83% |
| The Grey Road Surgery | 0.8 km | 65% |
| Abingdon Family Health Care Centre | 1.1 km | 61% |
| Westminster Medical Centre | 1.3 km | 69% |
| Kirkdale | 1.5 km | 68% |
- Abingdon Family Health Care Centre (61% overall experience good)
- Benim Medical Centre (70% overall experience good)
- Bigham Road Medical Centre (57% overall experience good)
- Dr J Pramanik & Dr J T Pramanik Practice (93% overall experience good)
- Dr Jude's Practice - Riverside & Picton (65% overall experience good)
- Dr Onn Syed (93% overall experience good)
- GP Practice at Riverside (59% overall experience good)
- Sandringham Medical Centre (81% overall experience good)
- Yew Tree Medical Centre (63% overall experience good)
How do patients rate Walton Village R?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Walton Village R as good, above the England figure of 77%. 80% found it easy to get through by phone.
How many patients are registered at Walton Village R?
3,691 patients were registered in September 2026, up 3.0% on a year earlier.
What is Walton Village R's CQC rating?
Good overall, published in April 2017.
How many GPs does Walton Village R have?
1.6 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,346 patients per GP against 2,171 across England.
Are appointments at Walton Village R face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Walton Village R's phone number?
0151 247 6399.