Wingate Medical Centre, Liverpool: patient reviews and CQC rating
Wingate Medical Centre is a GP practice in Liverpool with 11,851 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in June 2016. It has 11.7 full-time-equivalent qualified GPs, or 1,009 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Wingate Medical Centre
Its best result against England is the share who found the reception and administrative team helpful: 89%, against 85% across England. Its weakest is the share who found it easy to contact the practice through its website: 43%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 60th of the 121 practices in Liverpool with 50 or more responses. 46% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (85%). 141 patients answered the survey (response rate 18%).
| Survey question | Wingate Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 80% | 78% | 77% |
| Easy to contact by phone | 46% | 57% | 57% |
| Easy to contact via the website | 43% | 55% | 58% |
| Easy to contact via the NHS App | 54% | 53% | 54% |
| Reception team helpful | 89% | 86% | 85% |
| Last contact good | 68% | 73% | 73% |
| Wait for appointment about right | 63% | 73% | 69% |
| Listened to well | 87% | 89% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 91% | 91% | 90% |
In the Friends and Family Test for July 2026, 96% of 188 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Wingate Medical Centre is Good, published in June 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,851 patients were registered at Wingate Medical Centre in September 2026, down 1.2% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 11.7 full-time-equivalent qualified GPs, there are 1,009 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 3.0 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 12.9 | 15.9 |
| August 2024 | 11.5 | 13.6 |
| August 2025 | 11.3 | 13.0 |
| August 2026 | 11.7 | 13.6 |
From June 2026 to August 2026 the practice recorded 5,846 appointments a month, or 493 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 35% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
62% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Wingate Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 493 | 492 | 510 |
| Face to face | 59% | 60% | 63% |
| Same day as booked | 35% | 48% | 45% |
| More than 28 days after booking | 4% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (4.1% against 1.9%), peripheral arterial disease (1.0% against 0.6%) and depression (24.3% against 14.3%). It has a lower share for osteoporosis (0.3% against 1.2%). The practice's patients live in areas with an average deprivation score of 47.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.0 years for women and 74.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 24.3% | 14.3% |
| High blood pressure | All ages | 16.1% | 15.2% |
| Diabetes | 17+ yrs | 10.0% | 7.9% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.6% | 4.6% |
| Cancer | All ages | 4.6% | 3.8% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| COPD | All ages | 4.1% | 1.9% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Heart failure | All ages | 1.3% | 1.1% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Learning disability | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.2% | 74.9% |
Wingate Medical Centre, 79 Bigdale Drive, Liverpool, L33 6YJ. Phone: 0151 546 2958.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The MacMillan Surgery | 0.9 km | 84% |
| Dr Maassarani and Partners | 1.1 km | 58% |
| Dr RI King's Practice | 1.6 km | 71% |
| Millbrook Medical Centre | 1.7 km | 87% |
| Gillmoss Medical Centre | 3.6 km | 89% |
- Dr Maassarani and Partners (58% overall experience good)
- Dr RI King's Practice (71% overall experience good)
- Millbrook Medical Centre (87% overall experience good)
- The MacMillan Surgery (84% overall experience good)
How do patients rate Wingate Medical Centre?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Wingate Medical Centre as good, against 77% across England. 46% found it easy to get through by phone.
How many patients are registered at Wingate Medical Centre?
11,851 patients were registered in September 2026, down 1.2% on a year earlier.
What is Wingate Medical Centre's CQC rating?
Good overall, published in June 2016.
How many GPs does Wingate Medical Centre have?
11.7 full-time-equivalent qualified GPs (13 qualified GPs by headcount), which is 1,009 patients per GP against 2,171 across England.
Are appointments at Wingate Medical Centre face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Wingate Medical Centre's phone number?
0151 546 2958.