Dr Maassarani and Partners, Liverpool: patient reviews and CQC rating
Dr Maassarani and Partners is a GP practice in Liverpool with 15,444 registered patients (September 2026). In the 2026 GP Patient Survey, 58% of its patients described their overall experience as good, below the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in February 2018. It has 5.3 full-time-equivalent qualified GPs, or 2,918 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Maassarani and Partners
Its result closest to England is the share who said the healthcare professional was good at listening to them: 87%, against 87% across England. Its weakest is the share who described their last contact with the practice as good: 33%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 115th of the 121 practices in Liverpool with 50 or more responses. 26% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (56%). 118 patients answered the survey (response rate 18%).
| Survey question | Dr Maassarani and Partners | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 58% | 78% | 77% |
| Easy to contact by phone | 26% | 57% | 57% |
| Easy to contact via the website | 21% | 55% | 58% |
| Easy to contact via the NHS App | 19% | 53% | 54% |
| Reception team helpful | 64% | 86% | 85% |
| Last contact good | 33% | 73% | 73% |
| Wait for appointment about right | 48% | 73% | 69% |
| Listened to well | 87% | 89% | 87% |
| Treated with care and concern | 80% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 80% | 91% | 90% |
In the Friends and Family Test for July 2026, 91% of 359 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Maassarani and Partners is Good, published in February 2018. One key question is rated differently: Responsive Outstanding. Its previous overall rating was Requires Improvement (May 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
15,444 patients were registered at Dr Maassarani and Partners in September 2026, down 1.5% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 5.3 full-time-equivalent qualified GPs, there are 2,918 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 5.1 nurses and 6.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.8 | 1.8 |
| August 2024 | 2.4 | 2.4 |
| August 2025 | 5.3 | 5.3 |
| August 2026 | 5.3 | 5.3 |
From June 2026 to August 2026 the practice recorded 8,457 appointments a month, or 548 per 1,000 registered patients (England: 510). 55% were face to face (England: 63%). 28% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Dr Maassarani and Partners | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 548 | 492 | 510 |
| Face to face | 55% | 60% | 63% |
| Same day as booked | 28% | 48% | 45% |
| More than 28 days after booking | 4% | 4% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.8% against 1.9%), depression (25.0% against 14.3%) and epilepsy (1.2% against 0.8%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%), dementia (0.4% against 0.8%) and atrial fibrillation (1.7% against 2.2%). The practice's patients live in areas with an average deprivation score of 38.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.4 years for women and 76.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 25.0% | 14.3% |
| High blood pressure | All ages | 15.1% | 15.2% |
| Diabetes | 17+ yrs | 7.7% | 7.9% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% |
| COPD | All ages | 3.8% | 1.9% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Cancer | All ages | 3.3% | 3.8% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Atrial fibrillation | All ages | 1.7% | 2.2% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.6% | 74.9% |
Dr Maassarani and Partners, Towerhill Primary Care Resource Centre, Ebony Way, Kirkby, Liverpool, L33 1XT. Phone: 0151 244 4010.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Wingate Medical Centre | 1.1 km | 80% |
| The MacMillan Surgery | 1.4 km | 84% |
| Millbrook Medical Centre | 2.2 km | 87% |
| Dr RI King's Practice | 2.2 km | 71% |
| Gillmoss Medical Centre | 4.0 km | 89% |
- Dr RI King's Practice (71% overall experience good)
- Millbrook Medical Centre (87% overall experience good)
- The MacMillan Surgery (84% overall experience good)
- Wingate Medical Centre (80% overall experience good)
How do patients rate Dr Maassarani and Partners?
In the 2026 GP Patient Survey, 58% of patients described their overall experience of Dr Maassarani and Partners as good, below the England figure of 77%. 26% found it easy to get through by phone.
How many patients are registered at Dr Maassarani and Partners?
15,444 patients were registered in September 2026, down 1.5% on a year earlier.
What is Dr Maassarani and Partners's CQC rating?
Good overall, published in February 2018.
How many GPs does Dr Maassarani and Partners have?
5.3 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,918 patients per GP against 2,171 across England.
Are appointments at Dr Maassarani and Partners face to face?
55% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Maassarani and Partners's phone number?
0151 244 4010.