Abingdon Family Health Care Centre, Liverpool: patient reviews and CQC rating
Abingdon Family Health Care Centre is a GP practice in Liverpool with 3,748 registered patients (September 2026). In the 2026 GP Patient Survey, 61% of its patients described their overall experience as good, below the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in February 2020. It has 1.5 full-time-equivalent qualified GPs, or 2,555 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Abingdon Family Health Care Centre
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 93%, against 93% across England. Its weakest is the share who found it easy to contact the practice through its website: 21%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 111th of the 121 practices in Liverpool with 50 or more responses. 39% found it easy to get through by phone (England: 57%). The overall experience result is 13 points lower than in 2025 (74%). 109 patients answered the survey (response rate 21%).
| Survey question | Abingdon Family Health Care Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 61% | 78% | 77% |
| Easy to contact by phone | 39% | 57% | 57% |
| Easy to contact via the website | 21% | 55% | 58% |
| Easy to contact via the NHS App | 22% | 53% | 54% |
| Reception team helpful | 70% | 86% | 85% |
| Last contact good | 54% | 73% | 73% |
| Wait for appointment about right | 60% | 73% | 69% |
| Listened to well | 83% | 89% | 87% |
| Treated with care and concern | 82% | 87% | 86% |
| Confidence and trust in the clinician | 93% | 93% | 93% |
| Needs met | 81% | 91% | 90% |
CQC's overall rating for Abingdon Family Health Care Centre is Good, published in February 2020. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,748 patients were registered at Abingdon Family Health Care Centre in September 2026, almost the same as a year earlier.
18% of its patients are aged 65 or over, against 19% across England. With 1.5 full-time-equivalent qualified GPs, there are 2,555 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 0.3 nurses and 0.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.5 | 1.5 |
| August 2024 | 1.5 | 1.5 |
| August 2025 | 1.5 | 1.5 |
| August 2026 | 1.5 | 1.5 |
From June 2026 to August 2026 the practice recorded 1,484 appointments a month, or 396 per 1,000 registered patients (England: 510). 41% were face to face (England: 63%). 68% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Abingdon Family Health Care Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 396 | 492 | 510 |
| Face to face | 41% | 60% | 63% |
| Same day as booked | 68% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 8% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (7.3% against 1.1%), a learning disability (1.9% against 0.6%) and peripheral arterial disease (1.5% against 0.6%). It has a lower share for osteoporosis (0.1% against 1.2%). The practice's patients live in areas with an average deprivation score of 47.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.2 years for women and 75.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.2% | 14.3% |
| High blood pressure | All ages | 14.6% | 15.2% |
| Diabetes | 17+ yrs | 8.9% | 7.9% |
| Heart failure | All ages | 7.3% | 1.1% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Coronary heart disease | All ages | 4.7% | 3.0% |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% |
| COPD | All ages | 4.3% | 1.9% |
| Cancer | All ages | 4.2% | 3.8% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Learning disability | All ages | 1.9% | 0.6% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| Peripheral arterial disease | All ages | 1.5% | 0.6% |
| Epilepsy | 18+ yrs | 1.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 63.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 61.6% | 74.9% |
Abingdon Family Health Care Centre, 361-365, Queens Drive, Walton, Liverpool, L4 8SJ. Phone: 0151 317 8540. Website: www.abingdonmc.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Langbank Medical Centre | 1.0 km | 76% |
| Walton Village R | 1.1 km | 91% |
| Townsend Medical Centre | 1.1 km | 71% |
| Anfield Group Practice | 1.1 km | 69% |
| Dr Onn Syed | 1.3 km | 93% |
- Benim Medical Centre (70% overall experience good)
- Bigham Road Medical Centre (57% overall experience good)
- Dr J Pramanik & Dr J T Pramanik Practice (93% overall experience good)
- Dr Jude's Practice - Riverside & Picton (65% overall experience good)
- Dr Onn Syed (93% overall experience good)
- GP Practice at Riverside (59% overall experience good)
- Sandringham Medical Centre (81% overall experience good)
- Walton Village R (91% overall experience good)
- Yew Tree Medical Centre (63% overall experience good)
How do patients rate Abingdon Family Health Care Centre?
In the 2026 GP Patient Survey, 61% of patients described their overall experience of Abingdon Family Health Care Centre as good, below the England figure of 77%. 39% found it easy to get through by phone.
How many patients are registered at Abingdon Family Health Care Centre?
3,748 patients were registered in September 2026, down 0.5% on a year earlier.
What is Abingdon Family Health Care Centre's CQC rating?
Good overall, published in February 2020.
How many GPs does Abingdon Family Health Care Centre have?
1.5 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,555 patients per GP against 2,171 across England.
Are appointments at Abingdon Family Health Care Centre face to face?
41% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Abingdon Family Health Care Centre's phone number?
0151 317 8540.