Sandringham Medical Centre, Liverpool: patient reviews and CQC rating
Sandringham Medical Centre is a GP practice in Liverpool with 5,406 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Requires Improvement overall, in a report published in September 2022. It has 0.3 full-time-equivalent qualified GPs, or 18,921 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Sandringham Medical Centre
Its best result against England is the share who described their last contact with the practice as good: 86%, above the England figure of 73%. Its weakest is the share who found it easy to contact the practice using the NHS App: 49%, against 54% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 55th of the 121 practices in Liverpool with 50 or more responses. 69% found it easy to get through by phone (England: 57%). The overall experience result is 13 points higher than in 2025 (68%). 107 patients answered the survey (response rate 19%).
| Survey question | Sandringham Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 81% | 78% | 77% |
| Easy to contact by phone | 69% | 57% | 57% |
| Easy to contact via the website | 63% | 55% | 58% |
| Easy to contact via the NHS App | 49% | 53% | 54% |
| Reception team helpful | 96% | 86% | 85% |
| Last contact good | 86% | 73% | 73% |
| Wait for appointment about right | 78% | 73% | 69% |
| Listened to well | 91% | 89% | 87% |
| Treated with care and concern | 91% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 90% | 91% | 90% |
In the Friends and Family Test for July 2026, 92% of 49 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Sandringham Medical Centre is Requires Improvement, published in September 2022. 2 key questions are rated differently: Safe Good and Effective Good. Its previous overall rating was Good (March 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Requires Improvement |
| Caring | Requires Improvement |
| Responsive | Requires Improvement |
| Effective | Good |
5,406 patients were registered at Sandringham Medical Centre in September 2026, down 3.8% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 0.3 full-time-equivalent qualified GPs, there are 18,921 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 0.8 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.8 | 0.8 |
| August 2024 | 0.3 | 0.3 |
| August 2025 | 0.3 | 0.3 |
| August 2026 | 0.3 | 0.3 |
From June 2026 to August 2026 the practice recorded 2,343 appointments a month, or 433 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 52% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Sandringham Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 433 | 492 | 510 |
| Face to face | 68% | 60% | 63% |
| Same day as booked | 52% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (2.7% against 1.0%), COPD (3.6% against 1.9%) and depression (21.7% against 14.3%). It has a lower share for dementia (0.2% against 0.8%), osteoporosis (0.4% against 1.2%) and atrial fibrillation (1.5% against 2.2%). The practice's patients live in areas with an average deprivation score of 34.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.1 years for women and 75.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.7% | 14.3% |
| High blood pressure | All ages | 12.3% | 15.2% |
| Diabetes | 17+ yrs | 6.3% | 7.9% |
| Asthma | 6+ yrs | 5.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% |
| COPD | All ages | 3.6% | 1.9% |
| Cancer | All ages | 2.9% | 3.8% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Serious mental illness | All ages | 2.7% | 1.0% |
| Atrial fibrillation | All ages | 1.5% | 2.2% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Dementia | All ages | 0.2% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 56.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 66.7% | 74.9% |
Sandringham Medical Centre, 1a Aigburth Road, Aigburth, Liverpool, L17 4JP. Phone: 0151 727 1382. Website: www.sandringhammc.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Park Road Group Practice | 0.3 km | 81% |
| Princes Park Health Centre | 1.2 km | 92% |
| The Ash Surgery | 1.5 km | 86% |
| GP Practice at Riverside | 1.5 km | 59% |
| Dr Jude's Practice - Riverside & Picton | 1.5 km | 65% |
- Abingdon Family Health Care Centre (61% overall experience good)
- Benim Medical Centre (70% overall experience good)
- Bigham Road Medical Centre (57% overall experience good)
- Dr J Pramanik & Dr J T Pramanik Practice (93% overall experience good)
- Dr Jude's Practice - Riverside & Picton (65% overall experience good)
- Dr Onn Syed (93% overall experience good)
- GP Practice at Riverside (59% overall experience good)
- Walton Village R (91% overall experience good)
- Yew Tree Medical Centre (63% overall experience good)
How do patients rate Sandringham Medical Centre?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Sandringham Medical Centre as good, against 77% across England. 69% found it easy to get through by phone.
How many patients are registered at Sandringham Medical Centre?
5,406 patients were registered in September 2026, down 3.8% on a year earlier.
What is Sandringham Medical Centre's CQC rating?
Requires Improvement overall, published in September 2022.
How many GPs does Sandringham Medical Centre have?
0.3 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 18,921 patients per GP against 2,171 across England.
Are appointments at Sandringham Medical Centre face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Sandringham Medical Centre's phone number?
0151 727 1382.