Dr Jude's Practice - Riverside & Picton, Liverpool: patient reviews and CQC rating
Dr Jude's Practice - Riverside & Picton is a GP practice in Liverpool with 9,193 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, below the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Requires Improvement overall, in a report published in March 2023. It has 1.2 full-time-equivalent qualified GPs, or 7,922 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Jude's Practice - Riverside & Picton
Its best result against England is the share who said the wait for their last appointment was about right: 71%, against 69% across England. Its weakest is the share who found it easy to contact the practice through its website: 41%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 104th of the 121 practices in Liverpool with 50 or more responses. 41% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (63%). 94 patients answered the survey (response rate 11%).
| Survey question | Dr Jude's Practice - Riverside & Picton | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 65% | 78% | 77% |
| Easy to contact by phone | 41% | 57% | 57% |
| Easy to contact via the website | 41% | 55% | 58% |
| Easy to contact via the NHS App | 51% | 53% | 54% |
| Reception team helpful | 79% | 86% | 85% |
| Last contact good | 58% | 73% | 73% |
| Wait for appointment about right | 71% | 73% | 69% |
| Listened to well | 82% | 89% | 87% |
| Treated with care and concern | 84% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 84% | 91% | 90% |
In the Friends and Family Test for July 2026, 91% of 47 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Jude's Practice - Riverside & Picton is Requires Improvement, published in March 2023. 2 key questions are rated differently: Safe Good and Well-led Good. It held the same rating in the report before (June 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Requires Improvement |
| Responsive | Requires Improvement |
| Effective | Requires Improvement |
9,193 patients were registered at Dr Jude's Practice - Riverside & Picton in September 2026, down 3.0% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 1.2 full-time-equivalent qualified GPs, there are 7,922 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 5.0 nurses and 3.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.0 | 2.0 |
| August 2025 | 1.2 | 1.2 |
| August 2026 | 1.2 | 1.2 |
From June 2026 to August 2026 the practice recorded 4,427 appointments a month, or 482 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 44% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 11% of booked patients did not attend.
| Measure | Dr Jude's Practice - Riverside & Picton | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 482 | 492 | 510 |
| Face to face | 63% | 60% | 63% |
| Same day as booked | 44% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 11% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.5% against 1.9%). It has a lower share for osteoporosis (0.1% against 1.2%), dementia (0.2% against 0.8%) and heart failure (0.5% against 1.1%). The practice's patients live in areas with an average deprivation score of 48.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.8 years for women and 74.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.0% | 14.3% |
| High blood pressure | All ages | 9.9% | 15.2% |
| Diabetes | 17+ yrs | 7.2% | 7.9% |
| Asthma | 6+ yrs | 4.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% |
| COPD | All ages | 2.5% | 1.9% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Cancer | All ages | 1.7% | 3.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Palliative care | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 58.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 52.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 56.7% | 74.9% |
Dr Jude's Practice - Riverside & Picton, Park Street, Liverpool, L8 6QP. Phone: 0151 295 9213. Website: www.drjuderiversideandpicton.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| GP Practice at Riverside | 0.0 km | 59% |
| Dingle Park Practice | 0.0 km | 72% |
| Park Road Group Practice | 1.1 km | 81% |
| St James Health Centre | 1.4 km | 82% |
| Princes Park Health Centre | 1.5 km | 92% |
- Abingdon Family Health Care Centre (61% overall experience good)
- Benim Medical Centre (70% overall experience good)
- Bigham Road Medical Centre (57% overall experience good)
- Dr J Pramanik & Dr J T Pramanik Practice (93% overall experience good)
- Dr Onn Syed (93% overall experience good)
- GP Practice at Riverside (59% overall experience good)
- Sandringham Medical Centre (81% overall experience good)
- Walton Village R (91% overall experience good)
- Yew Tree Medical Centre (63% overall experience good)
How do patients rate Dr Jude's Practice - Riverside & Picton?
In the 2026 GP Patient Survey, 65% of patients described their overall experience of Dr Jude's Practice - Riverside & Picton as good, below the England figure of 77%. 41% found it easy to get through by phone.
How many patients are registered at Dr Jude's Practice - Riverside & Picton?
9,193 patients were registered in September 2026, down 3.0% on a year earlier.
What is Dr Jude's Practice - Riverside & Picton's CQC rating?
Requires Improvement overall, published in March 2023.
How many GPs does Dr Jude's Practice - Riverside & Picton have?
1.2 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 7,922 patients per GP against 2,171 across England.
Are appointments at Dr Jude's Practice - Riverside & Picton face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Jude's Practice - Riverside & Picton's phone number?
0151 295 9213.