Dingle Park Practice, Liverpool: patient reviews and CQC rating
Dingle Park Practice is a GP practice in Liverpool with 5,670 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in April 2018. It has 4.6 full-time-equivalent qualified GPs, or 1,233 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dingle Park Practice
Its best result against England is the share who said the wait for their last appointment was about right: 82%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice using the NHS App: 39%, below the England figure of 54%. Of the 11 results in the table, 1 is above England and 5 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 87th of the 121 practices in Liverpool with 50 or more responses. 43% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (71%). 113 patients answered the survey (response rate 18%).
| Survey question | Dingle Park Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 72% | 78% | 77% |
| Easy to contact by phone | 43% | 57% | 57% |
| Easy to contact via the website | 55% | 55% | 58% |
| Easy to contact via the NHS App | 39% | 53% | 54% |
| Reception team helpful | 79% | 86% | 85% |
| Last contact good | 59% | 73% | 73% |
| Wait for appointment about right | 82% | 73% | 69% |
| Listened to well | 81% | 89% | 87% |
| Treated with care and concern | 81% | 87% | 86% |
| Confidence and trust in the clinician | 85% | 93% | 93% |
| Needs met | 83% | 91% | 90% |
In the Friends and Family Test for July 2026, 81% of 70 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dingle Park Practice is Good, published in April 2018. All 5 key questions are rated Good. It held the same rating in the report before (December 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,670 patients were registered at Dingle Park Practice in September 2026, down 3.2% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 4.6 full-time-equivalent qualified GPs, there are 1,233 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 1.2 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.4 | 6.0 |
| August 2024 | 5.4 | 6.9 |
| August 2025 | 5.4 | 6.9 |
| August 2026 | 4.6 | 6.5 |
From June 2026 to August 2026 the practice recorded 4,991 appointments a month, or 880 per 1,000 registered patients (England: 510). 25% were face to face (England: 63%). 75% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dingle Park Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 880 | 492 | 510 |
| Face to face | 25% | 60% | 63% |
| Same day as booked | 75% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.2% against 0.6%), COPD (4.1% against 1.9%) and depression (21.9% against 14.3%). The practice's patients live in areas with an average deprivation score of 44.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 78.9 years for women and 74.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.9% | 14.3% |
| High blood pressure | All ages | 16.0% | 15.2% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.5% | 4.6% |
| COPD | All ages | 4.1% | 1.9% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Cancer | All ages | 3.6% | 3.8% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Peripheral arterial disease | All ages | 1.2% | 0.6% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Heart failure | All ages | 1.1% | 1.1% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 61.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.8% | 74.9% |
Dingle Park Practice, The Riverside Centre For Health, Park Street, Liverpool, L8 6QP. Phone: 0151 295 9228. Website: www.dingledocs.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| GP Practice at Riverside | 0.0 km | 59% |
| Dr Jude's Practice - Riverside & Picton | 0.0 km | 65% |
| Park Road Group Practice | 1.1 km | 81% |
| St James Health Centre | 1.4 km | 82% |
| Princes Park Health Centre | 1.5 km | 92% |
- Abercromby Family Practice (76% overall experience good)
- Albion Surgery (89% overall experience good)
- Park Road Group Practice (81% overall experience good)
- St James Health Centre (82% overall experience good)
- Vauxhall Primary Health Care (81% overall experience good)
How do patients rate Dingle Park Practice?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Dingle Park Practice as good, against 77% across England. 43% found it easy to get through by phone.
How many patients are registered at Dingle Park Practice?
5,670 patients were registered in September 2026, down 3.2% on a year earlier.
What is Dingle Park Practice's CQC rating?
Good overall, published in April 2018.
How many GPs does Dingle Park Practice have?
4.6 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,233 patients per GP against 2,171 across England.
Are appointments at Dingle Park Practice face to face?
25% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dingle Park Practice's phone number?
0151 295 9228.