Central Liverpool PCN: primary care network practices and patient survey
Central Liverpool PCN is a primary care network of 6 GP practices with 45,224 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England. Its practices have 1,371 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Central Liverpool PCN with survey results, the share of patients describing their overall experience as good ranges from 72% at Dingle Park Practice to 89% at Albion Surgery, with a median of 81% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Vauxhall Primary Health Care has the highest share finding it easy to get through by phone (77%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Albion Surgery | 4,735 | 89% | 75% | Good | 2,276 |
| St James Health Centre | 9,427 | 82% | 74% | Good | 1,922 |
| Park Road Group Practice | 9,567 | 81% | 68% | Good | 1,375 |
| Vauxhall Primary Health Care | 8,994 | 81% | 77% | Good | 994 |
| Abercromby Family Practice | 6,831 | 76% | 57% | Good | 1,263 |
| Dingle Park Practice | 5,670 | 72% | 43% | Good | 1,233 |
Results for the network as a whole, from 606 responses, against Cheshire and Merseyside and England.
| Survey question | Central Liverpool PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 80% | 78% | 77% |
| Easy to contact by phone | 67% | 57% | 57% |
| Easy to contact via the website | 49% | 55% | 58% |
| Easy to contact via the NHS App | 45% | 53% | 54% |
| Reception team helpful | 88% | 86% | 85% |
| Last contact good | 73% | 73% | 73% |
| Wait for appointment about right | 78% | 73% | 69% |
| Listened to well | 86% | 89% | 87% |
| Treated with care and concern | 84% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 88% | 91% | 90% |
There are 1,371 registered patients per full-time-equivalent qualified GP in Central Liverpool PCN, fewer than England's 2,171 and Cheshire and Merseyside's 1,971. Practices recorded 604 appointments a month per 1,000 patients (England: 510), 49% of them face to face. 64% of appointments took place on the day they were booked (England: 45%).
14% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.2% over the year (England: shrank 1.1%).
| Measure | Central Liverpool PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Patients per qualified GP | 1,371 | 1,971 | 2,171 |
| Appointments per 1,000 patients a month | 604 | 492 | 510 |
| Face-to-face appointments | 49% | 60% | 63% |
| Same day as booked | 64% | 48% | 45% |
| Did not attend | 6% | 5% | 4% |
| Patients aged 65 or over | 14% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Central Liverpool PCN is copd (3.7% against 1.9%), and the furthest below is palliative care (0.4% against 0.6%).
| Condition register | Age group | Central Liverpool PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 22.5% | 14.3% | 8,599 |
| High blood pressure | All ages | 13.3% | 15.2% | 6,084 |
| Diabetes | 17+ yrs | 6.9% | 7.9% | 2,684 |
| Asthma | 6+ yrs | 6.4% | 6.6% | 2,784 |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% | 1,946 |
| COPD | All ages | 3.7% | 1.9% | 1,677 |
| Coronary heart disease | All ages | 3.3% | 3.0% | 1,492 |
| Cancer | All ages | 3.0% | 3.8% | 1,357 |
| Atrial fibrillation | All ages | 1.8% | 2.2% | 829 |
| Serious mental illness | All ages | 1.8% | 1.0% | 816 |
| Stroke and TIA | All ages | 1.8% | 1.9% | 807 |
| Heart failure | All ages | 1.1% | 1.1% | 519 |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% | 147 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 379 |
| Peripheral arterial disease | All ages | 0.9% | 0.6% | 396 |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% | 221 |
| Dementia | All ages | 0.6% | 0.8% | 253 |
| Learning disability | All ages | 0.5% | 0.6% | 206 |
| Palliative care | All ages | 0.4% | 0.6% | 178 |
- Anfield & Everton PCN (5 practices)
- Brownlow Health PCN (4 practices)
- Childwall & Wavertree PCN (8 practices)
- Igpc PCN (8 practices)
- Knowsley Central and South PCN (11 practices)
- Liverpool First PCN (10 practices)
- North Liverpool PCN (21 practices)
- South Sefton PCN (19 practices)
- Swagga PCN (15 practices)
- The Picton PCN (6 practices)
Which practices are in Central Liverpool PCN?
Abercromby Family Practice, Albion Surgery, Dingle Park Practice, Park Road Group Practice, St James Health Centre and Vauxhall Primary Health Care.
How do patients rate Central Liverpool PCN?
80% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Central Liverpool PCN cover?
45,224 registered patients across 6 practices in September 2026.
How many patients per GP does Central Liverpool PCN have?
1,371 per full-time-equivalent qualified GP, against 2,171 across England.