Igpc PCN: primary care network practices and patient survey
Igpc PCN is a primary care network of 8 GP practices with 59,368 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England. Its practices have 1,632 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 8 practices in Igpc PCN with survey results, the share of patients describing their overall experience as good ranges from 63% at Oak Vale Medical Centre to 96% at Calvary Health Centre, with a median of 76% (England: 77%). 3 are above England and 2 below by more than the survey's margin of error. Calvary Health Centre has the highest share finding it easy to get through by phone (86%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Calvary Health Centre | 3,814 | 96% | 86% | – | 1,459 |
| Dovecot Health Centre | 4,250 | 93% | 75% | Good | 1,751 |
| Rock Court Surgery | 5,560 | 88% | 51% | Good | 1,009 |
| Rocky Lane Medical Centre | 3,010 | 78% | 65% | Good | 2,822 |
| Old Swan Health Centre Group Practice | 9,055 | 73% | 64% | Good | 1,310 |
| West Derby Medical Centre | 12,444 | 71% | 33% | Requires improvement | 2,003 |
| Belle Vale Medical Practice | 8,437 | 68% | 53% | Good | 1,478 |
| Oak Vale Medical Centre | 12,798 | 63% | 35% | Good | 2,157 |
Results for the network as a whole, from 796 responses, against Cheshire and Merseyside and England.
| Survey question | Igpc PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 74% | 78% | 77% |
| Easy to contact by phone | 51% | 57% | 57% |
| Easy to contact via the website | 42% | 55% | 58% |
| Easy to contact via the NHS App | 40% | 53% | 54% |
| Reception team helpful | 84% | 86% | 85% |
| Last contact good | 71% | 73% | 73% |
| Wait for appointment about right | 69% | 73% | 69% |
| Listened to well | 91% | 89% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 93% | 91% | 90% |
There are 1,632 registered patients per full-time-equivalent qualified GP in Igpc PCN, fewer than England's 2,171 and Cheshire and Merseyside's 1,971. Practices recorded 483 appointments a month per 1,000 patients (England: 510), 49% of them face to face. 55% of appointments took place on the day they were booked (England: 45%).
20% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.2% over the year (England: shrank 1.1%).
| Measure | Igpc PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Patients per qualified GP | 1,632 | 1,971 | 2,171 |
| Appointments per 1,000 patients a month | 483 | 492 | 510 |
| Face-to-face appointments | 49% | 60% | 63% |
| Same day as booked | 55% | 48% | 45% |
| Did not attend | 6% | 5% | 4% |
| Patients aged 65 or over | 20% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Igpc PCN is copd (3.4% against 1.9%).
| Condition register | Age group | Igpc PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.8% | 15.2% | 10,544 |
| Depression | 18+ yrs | 16.5% | 14.3% | 7,775 |
| Diabetes | 17+ yrs | 8.3% | 7.9% | 3,974 |
| Asthma | 6+ yrs | 6.9% | 6.6% | 3,839 |
| Chronic kidney disease | 18+ yrs | 6.5% | 4.6% | 3,060 |
| Cancer | All ages | 4.6% | 3.8% | 2,723 |
| Coronary heart disease | All ages | 4.1% | 3.0% | 2,450 |
| COPD | All ages | 3.4% | 1.9% | 2,024 |
| Atrial fibrillation | All ages | 2.8% | 2.2% | 1,640 |
| Stroke and TIA | All ages | 2.3% | 1.9% | 1,352 |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% | 427 |
| Heart failure | All ages | 1.3% | 1.1% | 752 |
| Serious mental illness | All ages | 1.2% | 1.0% | 736 |
| Epilepsy | 18+ yrs | 1.1% | 0.8% | 521 |
| Dementia | All ages | 0.9% | 0.8% | 520 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 371 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 452 |
| Palliative care | All ages | 0.7% | 0.6% | 391 |
| Learning disability | All ages | 0.6% | 0.6% | 382 |
- Anfield & Everton PCN (5 practices)
- Brownlow Health PCN (4 practices)
- Central Liverpool PCN (6 practices)
- Childwall & Wavertree PCN (8 practices)
- Knowsley Central and South PCN (11 practices)
- Liverpool First PCN (10 practices)
- North Liverpool PCN (21 practices)
- South Sefton PCN (19 practices)
- Swagga PCN (15 practices)
- The Picton PCN (6 practices)
Which practices are in Igpc PCN?
Belle Vale Medical Practice, Calvary Health Centre, Dovecot Health Centre, Oak Vale Medical Centre, Old Swan Health Centre Group Practice, Rock Court Surgery, Rocky Lane Medical Centre and West Derby Medical Centre.
How do patients rate Igpc PCN?
74% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Igpc PCN cover?
59,368 registered patients across 8 practices in September 2026.
How many patients per GP does Igpc PCN have?
1,632 per full-time-equivalent qualified GP, against 2,171 across England.