Dovecot Health Centre, Liverpool: patient reviews and CQC rating
Dovecot Health Centre is a GP practice in Liverpool with 4,250 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 2.4 full-time-equivalent qualified GPs, or 1,751 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dovecot Health Centre
Its best result against England is the share who found it easy to contact the practice through its website: 81%, above the England figure of 58%. Its result closest to England is the share who said their needs were met at their last appointment: 92%, against 90% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 8th of the 121 practices in Liverpool with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (94%). 107 patients answered the survey (response rate 21%).
| Survey question | Dovecot Health Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 93% | 78% | 77% |
| Easy to contact by phone | 75% | 57% | 57% |
| Easy to contact via the website | 81% | 55% | 58% |
| Easy to contact via the NHS App | 77% | 53% | 54% |
| Reception team helpful | 98% | 86% | 85% |
| Last contact good | 93% | 73% | 73% |
| Wait for appointment about right | 90% | 73% | 69% |
| Listened to well | 94% | 89% | 87% |
| Treated with care and concern | 94% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
CQC's overall rating for Dovecot Health Centre is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,250 patients were registered at Dovecot Health Centre in September 2026, almost the same as a year earlier.
19% of its patients are aged 65 or over, against 19% across England. With 2.4 full-time-equivalent qualified GPs, there are 1,751 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 0.5 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.4 | 5.4 |
| August 2024 | 2.4 | 5.2 |
| August 2025 | 2.4 | 6.3 |
| August 2026 | 2.4 | 6.3 |
From June 2026 to August 2026 the practice recorded 1,757 appointments a month, or 413 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 56% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
74% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Dovecot Health Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 413 | 492 | 510 |
| Face to face | 66% | 60% | 63% |
| Same day as booked | 56% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.9% against 0.6%), osteoporosis (3.9% against 1.2%) and dementia (1.6% against 0.8%). It has a lower share for depression (11.1% against 14.3%). The practice's patients live in areas with an average deprivation score of 44.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 77.5 years for women and 74.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.3% | 15.2% |
| Depression | 18+ yrs | 11.1% | 14.3% |
| Diabetes | 17+ yrs | 9.8% | 7.9% |
| Chronic kidney disease | 18+ yrs | 8.0% | 4.6% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Coronary heart disease | All ages | 4.4% | 3.0% |
| Cancer | All ages | 4.3% | 3.8% |
| Osteoporosis | 50+ yrs | 3.9% | 1.2% |
| COPD | All ages | 3.5% | 1.9% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| Palliative care | All ages | 1.9% | 0.6% |
| Dementia | All ages | 1.6% | 0.8% |
| Heart failure | All ages | 1.5% | 1.1% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Learning disability | All ages | 0.8% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.5% | 74.9% |
Dovecot Health Centre, Dovecot Family Health Centre, Longreach Road, Liverpool, L14 0NL. Phone: 0151 295 9440.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Pilch Lane Surgery | 0.5 km | 84% |
| Calvary Health Centre | 0.5 km | 96% |
| Dinas Lane Medical Centre | 1.1 km | 73% |
| Yew Tree Medical Centre | 1.3 km | 63% |
| Cornerways Medical Centre Ltd | 1.6 km | 76% |
- Belle Vale Medical Practice (68% overall experience good)
- Calvary Health Centre (96% overall experience good)
- Oak Vale Medical Centre (63% overall experience good)
- Old Swan Health Centre Group Practice (73% overall experience good)
- Rock Court Surgery (88% overall experience good)
- Rocky Lane Medical Centre (78% overall experience good)
- West Derby Medical Centre (71% overall experience good)
How do patients rate Dovecot Health Centre?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of Dovecot Health Centre as good, above the England figure of 77%. 75% found it easy to get through by phone.
How many patients are registered at Dovecot Health Centre?
4,250 patients were registered in September 2026, down 0.2% on a year earlier.
What is Dovecot Health Centre's CQC rating?
Good overall, published in August 2016.
How many GPs does Dovecot Health Centre have?
2.4 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,751 patients per GP against 2,171 across England.
Are appointments at Dovecot Health Centre face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dovecot Health Centre's phone number?
0151 295 9440.