Calvary Health Centre, Liverpool: patient reviews and CQC rating
Calvary Health Centre is a GP practice in Liverpool with 3,814 registered patients (September 2026). In the 2026 GP Patient Survey, 96% of its patients described their overall experience as good, above the England figure of 77% (Cheshire and Merseyside: 78%). It has 2.6 full-time-equivalent qualified GPs, or 1,459 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Calvary Health Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 86%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 47%, against 58% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 1st of the 121 practices in Liverpool with 50 or more responses. 86% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (92%). 94 patients answered the survey (response rate 22%).
| Survey question | Calvary Health Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 96% | 78% | 77% |
| Easy to contact by phone | 86% | 57% | 57% |
| Easy to contact via the website | 47% | 55% | 58% |
| Easy to contact via the NHS App | 53% | 53% | 54% |
| Reception team helpful | 94% | 86% | 85% |
| Last contact good | 93% | 73% | 73% |
| Wait for appointment about right | 89% | 73% | 69% |
| Listened to well | 97% | 89% | 87% |
| Treated with care and concern | 96% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 96% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 56 responses rated the practice good or very good (England: 92%).
3,814 patients were registered at Calvary Health Centre in September 2026, up 1.2% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 2.6 full-time-equivalent qualified GPs, there are 1,459 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 0.7 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.6 | 2.5 |
| August 2024 | 2.1 | 3.8 |
| August 2025 | 2.4 | 3.4 |
| August 2026 | 2.6 | 3.7 |
From June 2026 to August 2026 the practice recorded 1,846 appointments a month, or 484 per 1,000 registered patients (England: 510). 54% were face to face (England: 63%). 62% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
75% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Calvary Health Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 484 | 492 | 510 |
| Face to face | 54% | 60% | 63% |
| Same day as booked | 62% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (5.4% against 1.2%), dementia (2.6% against 0.8%) and palliative or supportive care needs (1.6% against 0.6%). The practice's patients live in areas with an average deprivation score of 34.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 79.3 years for women and 74.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.4% | 15.2% |
| Depression | 18+ yrs | 17.8% | 14.3% |
| Diabetes | 17+ yrs | 8.1% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.3% | 4.6% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Osteoporosis | 50+ yrs | 5.4% | 1.2% |
| Cancer | All ages | 4.7% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| COPD | All ages | 3.9% | 1.9% |
| Atrial fibrillation | All ages | 3.5% | 2.2% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| Dementia | All ages | 2.6% | 0.8% |
| Epilepsy | 18+ yrs | 1.9% | 0.8% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| Palliative care | All ages | 1.6% | 0.6% |
| Heart failure | All ages | 1.5% | 1.1% |
| Learning disability | All ages | 1.1% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.1% | 74.9% |
Calvary Health Centre, 1 Pilch Bank Road, Liverpool, L14 7PH. Phone: 0151 228 4369.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dovecot Health Centre | 0.5 km | 93% |
| Pilch Lane Surgery | 0.9 km | 84% |
| Yew Tree Medical Centre | 1.4 km | 63% |
| West Derby Medical Centre | 1.6 km | 71% |
| Dinas Lane Medical Centre | 1.6 km | 73% |
- Belle Vale Medical Practice (68% overall experience good)
- Dovecot Health Centre (93% overall experience good)
- Oak Vale Medical Centre (63% overall experience good)
- Old Swan Health Centre Group Practice (73% overall experience good)
- Rock Court Surgery (88% overall experience good)
- Rocky Lane Medical Centre (78% overall experience good)
- West Derby Medical Centre (71% overall experience good)
How do patients rate Calvary Health Centre?
In the 2026 GP Patient Survey, 96% of patients described their overall experience of Calvary Health Centre as good, above the England figure of 77%. 86% found it easy to get through by phone.
How many patients are registered at Calvary Health Centre?
3,814 patients were registered in September 2026, up 1.2% on a year earlier.
How many GPs does Calvary Health Centre have?
2.6 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,459 patients per GP against 2,171 across England.
Are appointments at Calvary Health Centre face to face?
54% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Calvary Health Centre's phone number?
0151 228 4369.