Belle Vale Medical Practice, Liverpool: patient reviews and CQC rating
Belle Vale Medical Practice is a GP practice in Liverpool with 8,437 registered patients (September 2026). In the 2026 GP Patient Survey, 68% of its patients described their overall experience as good, below the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in May 2017. It has 5.7 full-time-equivalent qualified GPs, or 1,478 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Belle Vale Medical Practice
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 95%, against 93% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 41%, against 54% across England. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 98th of the 121 practices in Liverpool with 50 or more responses. 53% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (74%). 98 patients answered the survey (response rate 23%).
| Survey question | Belle Vale Medical Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 68% | 78% | 77% |
| Easy to contact by phone | 53% | 57% | 57% |
| Easy to contact via the website | 45% | 55% | 58% |
| Easy to contact via the NHS App | 41% | 53% | 54% |
| Reception team helpful | 77% | 86% | 85% |
| Last contact good | 60% | 73% | 73% |
| Wait for appointment about right | 59% | 73% | 69% |
| Listened to well | 85% | 89% | 87% |
| Treated with care and concern | 84% | 87% | 86% |
| Confidence and trust in the clinician | 95% | 93% | 93% |
| Needs met | 91% | 91% | 90% |
In the Friends and Family Test for July 2026, 98% of 59 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Belle Vale Medical Practice is Good, published in May 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,437 patients were registered at Belle Vale Medical Practice in September 2026, almost the same as a year earlier.
21% of its patients are aged 65 or over, against 19% across England. With 5.7 full-time-equivalent qualified GPs, there are 1,478 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 2.8 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.2 | 6.3 |
| August 2024 | 6.4 | 7.4 |
| August 2025 | 5.7 | 7.8 |
| August 2026 | 5.7 | 7.4 |
From June 2026 to August 2026 the practice recorded 2,892 appointments a month, or 343 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 50% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
69% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Belle Vale Medical Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 343 | 492 | 510 |
| Face to face | 76% | 60% | 63% |
| Same day as booked | 50% | 48% | 45% |
| More than 28 days after booking | 0% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (4.5% against 1.9%), peripheral arterial disease (1.1% against 0.6%) and epilepsy (1.5% against 0.8%). The practice's patients live in areas with an average deprivation score of 37.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 79.8 years for women and 76.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 22.1% | 14.3% |
| High blood pressure | All ages | 20.4% | 15.2% |
| Diabetes | 17+ yrs | 9.9% | 7.9% |
| Asthma | 6+ yrs | 7.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.9% | 4.6% |
| Cancer | All ages | 5.4% | 3.8% |
| COPD | All ages | 4.5% | 1.9% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Stroke and TIA | All ages | 2.8% | 1.9% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Epilepsy | 18+ yrs | 1.5% | 0.8% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| Heart failure | All ages | 1.2% | 1.1% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Learning disability | All ages | 1.0% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.3% | 74.9% |
Belle Vale Medical Practice, Belle Vale Health Centre, Hedgefield Road, Liverpool, L25 2XE. Phone: 0151 317 8599. Website: www.bellevalehealthcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Gateacre Medical Centre | 0.7 km | 82% |
| Gateacre Brow Practice | 1.0 km | 65% |
| Dr J O'Donnell's Practice | 1.4 km | 91% |
| Netherley Health Centre | 1.4 km | 35% |
| Woolton House Medical Centre | 1.9 km | 83% |
- Calvary Health Centre (96% overall experience good)
- Dovecot Health Centre (93% overall experience good)
- Oak Vale Medical Centre (63% overall experience good)
- Old Swan Health Centre Group Practice (73% overall experience good)
- Rock Court Surgery (88% overall experience good)
- Rocky Lane Medical Centre (78% overall experience good)
- West Derby Medical Centre (71% overall experience good)
How do patients rate Belle Vale Medical Practice?
In the 2026 GP Patient Survey, 68% of patients described their overall experience of Belle Vale Medical Practice as good, below the England figure of 77%. 53% found it easy to get through by phone.
How many patients are registered at Belle Vale Medical Practice?
8,437 patients were registered in September 2026, up 0.1% on a year earlier.
What is Belle Vale Medical Practice's CQC rating?
Good overall, published in May 2017.
How many GPs does Belle Vale Medical Practice have?
5.7 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,478 patients per GP against 2,171 across England.
Are appointments at Belle Vale Medical Practice face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Belle Vale Medical Practice's phone number?
0151 317 8599.