Gateacre Medical Centre, Liverpool: patient reviews and CQC rating
Gateacre Medical Centre is a GP practice in Liverpool with 2,516 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in March 2020. It has 1.6 full-time-equivalent qualified GPs, or 1,573 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Gateacre Medical Centre
Its best result against England is the share who described their overall experience of the practice as good: 82%, against 77% across England. Its weakest is the share who found it easy to contact the practice through its website: 42%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 54th of the 121 practices in Liverpool with 50 or more responses. 58% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (83%). 96 patients answered the survey (response rate 21%).
| Survey question | Gateacre Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 82% | 78% | 77% |
| Easy to contact by phone | 58% | 57% | 57% |
| Easy to contact via the website | 42% | 55% | 58% |
| Easy to contact via the NHS App | 57% | 53% | 54% |
| Reception team helpful | 86% | 86% | 85% |
| Last contact good | 71% | 73% | 73% |
| Wait for appointment about right | 72% | 73% | 69% |
| Listened to well | 86% | 89% | 87% |
| Treated with care and concern | 90% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 87% | 91% | 90% |
In the Friends and Family Test for July 2026, 91% of 44 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Gateacre Medical Centre is Good, published in March 2020. All 5 key questions are rated Good. It held the same rating in the report before (March 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,516 patients were registered at Gateacre Medical Centre in September 2026, almost the same as a year earlier.
22% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 1,573 patients per GP, fewer than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 0.6 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.6 | 1.6 |
| August 2024 | 1.6 | 1.6 |
| August 2025 | 1.6 | 1.6 |
| August 2026 | 1.6 | 1.6 |
From June 2026 to August 2026 the practice recorded 1,029 appointments a month, or 409 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 52% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Gateacre Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 409 | 492 | 510 |
| Face to face | 52% | 60% | 63% |
| Same day as booked | 52% | 48% | 45% |
| More than 28 days after booking | 0% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.9% against 1.9%), serious mental illness (2.1% against 1.0%) and depression (23.4% against 14.3%). The practice's patients live in areas with an average deprivation score of 32.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.2 years for women and 77.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 23.4% | 14.3% |
| High blood pressure | All ages | 19.9% | 15.2% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.0% | 4.6% |
| Cancer | All ages | 4.5% | 3.8% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| COPD | All ages | 3.9% | 1.9% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Serious mental illness | All ages | 2.1% | 1.0% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Learning disability | All ages | 1.0% | 0.6% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.6% | 74.9% |
Gateacre Medical Centre, 49 Belle Vale Road, Liverpool, L25 2PA. Phone: 0151 487 8660. Website: www.gateacremedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Gateacre Brow Practice | 0.4 km | 65% |
| Belle Vale Medical Practice | 0.7 km | 68% |
| Netherley Health Centre | 1.2 km | 35% |
| Woolton House Medical Centre | 1.3 km | 83% |
| The Village Medical Centre | 1.5 km | 91% |
- Dr S C & A K Thakur Speke Neighbourhood Health Centre (88% overall experience good)
- Dr.A.Singh and Dr.S.Bicha (76% overall experience good)
- Fulwood Green Medical Centre (79% overall experience good)
- Garston Family Health Centre (76% overall experience good)
- Gateacre Brow Practice (65% overall experience good)
- Grassendale Medical Practice (86% overall experience good)
- Hillfoot Health (85% overall experience good)
- Mather Avenue Surgery (85% overall experience good)
- Netherley Health Centre (35% overall experience good)
- The Ash Surgery (86% overall experience good)
- The Margaret Thompson Medical Centre (80% overall experience good)
- The Village Medical Centre (91% overall experience good)
- The Village Surgery (84% overall experience good)
- Woolton House Medical Centre (83% overall experience good)
How do patients rate Gateacre Medical Centre?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Gateacre Medical Centre as good, against 77% across England. 58% found it easy to get through by phone.
How many patients are registered at Gateacre Medical Centre?
2,516 patients were registered in September 2026, down 0.5% on a year earlier.
What is Gateacre Medical Centre's CQC rating?
Good overall, published in March 2020.
How many GPs does Gateacre Medical Centre have?
1.6 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,573 patients per GP against 2,171 across England.
Are appointments at Gateacre Medical Centre face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Gateacre Medical Centre's phone number?
0151 487 8660.