Gateacre Brow Practice, Liverpool: patient reviews and CQC rating
Gateacre Brow Practice is a GP practice in Liverpool with 6,452 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, below the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in June 2023. It has 1.2 full-time-equivalent qualified GPs, or 5,377 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Gateacre Brow Practice
Its best result against England is the share who said the wait for their last appointment was about right: 75%, against 69% across England. Its weakest is the share who found it easy to contact the practice through its website: 24%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 105th of the 121 practices in Liverpool with 50 or more responses. 26% found it easy to get through by phone (England: 57%). The overall experience result is 16 points lower than in 2025 (81%). 120 patients answered the survey (response rate 28%).
| Survey question | Gateacre Brow Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 65% | 78% | 77% |
| Easy to contact by phone | 26% | 57% | 57% |
| Easy to contact via the website | 24% | 55% | 58% |
| Easy to contact via the NHS App | 33% | 53% | 54% |
| Reception team helpful | 73% | 86% | 85% |
| Last contact good | 50% | 73% | 73% |
| Wait for appointment about right | 75% | 73% | 69% |
| Listened to well | 89% | 89% | 87% |
| Treated with care and concern | 87% | 87% | 86% |
| Confidence and trust in the clinician | 90% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 84% of 49 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Gateacre Brow Practice is Good, published in June 2023. One key question is rated differently: Responsive Requires Improvement. Its previous overall rating was Requires Improvement (February 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
6,452 patients were registered at Gateacre Brow Practice in September 2026, almost the same as a year earlier.
26% of its patients are aged 65 or over, against 19% across England. With 1.2 full-time-equivalent qualified GPs, there are 5,377 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 1.4 nurses and 0.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.2 | 2.2 |
| August 2024 | 2.2 | 2.2 |
| August 2025 | 2.2 | 2.2 |
| August 2026 | 1.2 | 1.2 |
From June 2026 to August 2026 the practice recorded 3,676 appointments a month, or 570 per 1,000 registered patients (England: 510). 41% were face to face (England: 63%). 56% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
71% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Gateacre Brow Practice | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 570 | 492 | 510 |
| Face to face | 41% | 60% | 63% |
| Same day as booked | 56% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.2% against 1.2%), chronic kidney disease (9.1% against 4.6%) and coronary heart disease (5.7% against 3.0%). The practice's patients live in areas with an average deprivation score of 22.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.9 years for women and 78.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 22.6% | 14.3% |
| High blood pressure | All ages | 21.1% | 15.2% |
| Chronic kidney disease | 18+ yrs | 9.1% | 4.6% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Asthma | 6+ yrs | 8.6% | 6.6% |
| Coronary heart disease | All ages | 5.7% | 3.0% |
| Cancer | All ages | 5.3% | 3.8% |
| Atrial fibrillation | All ages | 3.8% | 2.2% |
| Osteoporosis | 50+ yrs | 3.2% | 1.2% |
| Stroke and TIA | All ages | 3.0% | 1.9% |
| COPD | All ages | 2.7% | 1.9% |
| Heart failure | All ages | 1.7% | 1.1% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Dementia | All ages | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.1% | 74.9% |
Gateacre Brow Practice, 1 Gateacre Brow, Liverpool, L25 3PA. Phone: 0151 295 9595. Website: www.gateacrebrowpractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Gateacre Medical Centre | 0.4 km | 82% |
| Woolton House Medical Centre | 0.9 km | 83% |
| Belle Vale Medical Practice | 1.0 km | 68% |
| The Village Medical Centre | 1.1 km | 91% |
| Netherley Health Centre | 1.7 km | 35% |
- Dr S C & A K Thakur Speke Neighbourhood Health Centre (88% overall experience good)
- Dr.A.Singh and Dr.S.Bicha (76% overall experience good)
- Fulwood Green Medical Centre (79% overall experience good)
- Garston Family Health Centre (76% overall experience good)
- Gateacre Medical Centre (82% overall experience good)
- Grassendale Medical Practice (86% overall experience good)
- Hillfoot Health (85% overall experience good)
- Mather Avenue Surgery (85% overall experience good)
- Netherley Health Centre (35% overall experience good)
- The Ash Surgery (86% overall experience good)
- The Margaret Thompson Medical Centre (80% overall experience good)
- The Village Medical Centre (91% overall experience good)
- The Village Surgery (84% overall experience good)
- Woolton House Medical Centre (83% overall experience good)
How do patients rate Gateacre Brow Practice?
In the 2026 GP Patient Survey, 65% of patients described their overall experience of Gateacre Brow Practice as good, below the England figure of 77%. 26% found it easy to get through by phone.
How many patients are registered at Gateacre Brow Practice?
6,452 patients were registered in September 2026, down 0.4% on a year earlier.
What is Gateacre Brow Practice's CQC rating?
Good overall, published in June 2023.
How many GPs does Gateacre Brow Practice have?
1.2 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 5,377 patients per GP against 2,171 across England.
Are appointments at Gateacre Brow Practice face to face?
41% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Gateacre Brow Practice's phone number?
0151 295 9595.