Dr.A.Singh and Dr.S.Bicha, Liverpool: patient reviews and CQC rating
Dr.A.Singh and Dr.S.Bicha is a GP practice in Liverpool with 4,983 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in April 2019. It has 1.6 full-time-equivalent qualified GPs, or 3,167 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr.A.Singh and Dr.S.Bicha
Its best result against England is the share who found it easy to get through to the practice by phone: 79%, above the England figure of 57%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 87%, against 93% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 72nd of the 121 practices in Liverpool with 50 or more responses. 79% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (83%). 87 patients answered the survey (response rate 13%).
| Survey question | Dr.A.Singh and Dr.S.Bicha | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 76% | 78% | 77% |
| Easy to contact by phone | 79% | 57% | 57% |
| Easy to contact via the website | 57% | 55% | 58% |
| Easy to contact via the NHS App | 72% | 53% | 54% |
| Reception team helpful | 87% | 86% | 85% |
| Last contact good | 82% | 73% | 73% |
| Wait for appointment about right | 72% | 73% | 69% |
| Listened to well | 87% | 89% | 87% |
| Treated with care and concern | 83% | 87% | 86% |
| Confidence and trust in the clinician | 87% | 93% | 93% |
| Needs met | 86% | 91% | 90% |
In the Friends and Family Test for July 2026, 91% of 45 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr.A.Singh and Dr.S.Bicha is Good, published in April 2019. All 5 key questions are rated Good. It held the same rating in the report before (April 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,983 patients were registered at Dr.A.Singh and Dr.S.Bicha in September 2026, down 1.1% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 3,167 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 0.7 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.6 | 1.6 |
| August 2024 | 1.6 | 1.6 |
| August 2025 | 1.6 | 1.6 |
| August 2026 | 1.6 | 1.6 |
From June 2026 to August 2026 the practice recorded 2,191 appointments a month, or 440 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 45% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | Dr.A.Singh and Dr.S.Bicha | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 440 | 492 | 510 |
| Face to face | 63% | 60% | 63% |
| Same day as booked | 45% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 10% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.7% against 1.9%) and peripheral arterial disease (1.0% against 0.6%). It has a lower share for dementia (0.4% against 0.8%), cancer (2.3% against 3.8%) and atrial fibrillation (1.4% against 2.2%). The practice's patients live in areas with an average deprivation score of 49.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 77.4 years for women and 74.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 13.0% | 15.2% |
| Depression | 18+ yrs | 12.8% | 14.3% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| COPD | All ages | 3.7% | 1.9% |
| Chronic kidney disease | 18+ yrs | 3.4% | 4.6% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Cancer | All ages | 2.3% | 3.8% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Peripheral arterial disease | All ages | 1.0% | 0.6% |
| Learning disability | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 56.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 66.2% | 74.9% |
Dr.A.Singh and Dr.S.Bicha, Speke Neighbourhood Health Centre, 75 South Parade, Liverpool, L24 2SF. Phone: 0151 295 8810.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr S C & A K Thakur Speke Neighbourhood Health Centre | 0.0 km | 88% |
| The Margaret Thompson Medical Centre | 1.3 km | 80% |
| Roseheath Surgery Ltd | 2.2 km | 66% |
| The Health Centre Surgery | 2.2 km | 93% |
| Hillfoot Health | 2.4 km | 85% |
- Dr S C & A K Thakur Speke Neighbourhood Health Centre (88% overall experience good)
- Fulwood Green Medical Centre (79% overall experience good)
- Garston Family Health Centre (76% overall experience good)
- Gateacre Brow Practice (65% overall experience good)
- Gateacre Medical Centre (82% overall experience good)
- Grassendale Medical Practice (86% overall experience good)
- Hillfoot Health (85% overall experience good)
- Mather Avenue Surgery (85% overall experience good)
- Netherley Health Centre (35% overall experience good)
- The Ash Surgery (86% overall experience good)
- The Margaret Thompson Medical Centre (80% overall experience good)
- The Village Medical Centre (91% overall experience good)
- The Village Surgery (84% overall experience good)
- Woolton House Medical Centre (83% overall experience good)
How do patients rate Dr.A.Singh and Dr.S.Bicha?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Dr.A.Singh and Dr.S.Bicha as good, against 77% across England. 79% found it easy to get through by phone.
How many patients are registered at Dr.A.Singh and Dr.S.Bicha?
4,983 patients were registered in September 2026, down 1.1% on a year earlier.
What is Dr.A.Singh and Dr.S.Bicha's CQC rating?
Good overall, published in April 2019.
How many GPs does Dr.A.Singh and Dr.S.Bicha have?
1.6 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,167 patients per GP against 2,171 across England.
Are appointments at Dr.A.Singh and Dr.S.Bicha face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr.A.Singh and Dr.S.Bicha's phone number?
0151 295 8810.