Roseheath Surgery Ltd, Liverpool: patient reviews and CQC rating
Roseheath Surgery Ltd is a GP practice in Liverpool with 7,132 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in July 2021. It has 2.4 full-time-equivalent qualified GPs, or 2,988 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Roseheath Surgery Ltd
Its best result against England is the share who said the healthcare professional was good at listening to them: 91%, against 87% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 29%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 100th of the 121 practices in Liverpool with 50 or more responses. 53% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (72%). 89 patients answered the survey (response rate 14%).
| Survey question | Roseheath Surgery Ltd | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 66% | 78% | 77% |
| Easy to contact by phone | 53% | 57% | 57% |
| Easy to contact via the website | 34% | 55% | 58% |
| Easy to contact via the NHS App | 29% | 53% | 54% |
| Reception team helpful | 68% | 86% | 85% |
| Last contact good | 55% | 73% | 73% |
| Wait for appointment about right | 51% | 73% | 69% |
| Listened to well | 91% | 89% | 87% |
| Treated with care and concern | 84% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 88% of 127 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Roseheath Surgery Ltd is Good, published in July 2021. All 5 key questions are rated Good. It held the same rating in the report before (January 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,132 patients were registered at Roseheath Surgery Ltd in September 2026, up 142.4% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 2.4 full-time-equivalent qualified GPs, there are 2,988 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 2.7 nurses and 2.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.8 | 0.8 |
| August 2024 | 0.8 | 0.8 |
| August 2025 | 1.2 | 1.2 |
| August 2026 | 2.4 | 2.4 |
From June 2026 to August 2026 the practice recorded 4,111 appointments a month, or 576 per 1,000 registered patients (England: 510). 50% were face to face (England: 63%). 34% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Roseheath Surgery Ltd | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 576 | 492 | 510 |
| Face to face | 50% | 60% | 63% |
| Same day as booked | 34% | 48% | 45% |
| More than 28 days after booking | 2% | 4% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (23.3% against 14.3%), serious mental illness (1.6% against 1.0%) and COPD (2.8% against 1.9%). It has a lower share for dementia (0.2% against 0.8%) and cancer (2.7% against 3.8%). The practice's patients live in areas with an average deprivation score of 32.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.0 years for women and 77.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 23.3% | 14.3% |
| High blood pressure | All ages | 14.8% | 15.2% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Asthma | 6+ yrs | 6.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| COPD | All ages | 2.8% | 1.9% |
| Cancer | All ages | 2.7% | 3.8% |
| Stroke and TIA | All ages | 1.7% | 1.9% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Atrial fibrillation | All ages | 1.5% | 2.2% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Learning disability | All ages | 0.8% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 59.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.9% | 74.9% |
Roseheath Surgery Ltd, Roseheath Drive, Halewood, Liverpool, L26 9UH. Phone: 0151 244 3255.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Health Centre Surgery | 0.0 km | 93% |
| The Hollies Medical Centre | 1.0 km | 77% |
| The Margaret Thompson Medical Centre | 1.5 km | 80% |
| Dr S C & A K Thakur Speke Neighbourhood Health Centre | 2.2 km | 88% |
| Dr.A.Singh and Dr.S.Bicha | 2.2 km | 76% |
- Aston Healthcare Limited (63% overall experience good)
- Colby Medical Centre Ltd (82% overall experience good)
- Cornerways Medical Centre Ltd (76% overall experience good)
- Hillside House Surgery (79% overall experience good)
- Primrose Medical Practice (83% overall experience good)
- The Health Centre Surgery (93% overall experience good)
How do patients rate Roseheath Surgery Ltd?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of Roseheath Surgery Ltd as good, below the England figure of 77%. 53% found it easy to get through by phone.
How many patients are registered at Roseheath Surgery Ltd?
7,132 patients were registered in September 2026, up 142.4% on a year earlier.
What is Roseheath Surgery Ltd's CQC rating?
Good overall, published in July 2021.
How many GPs does Roseheath Surgery Ltd have?
2.4 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,988 patients per GP against 2,171 across England.
Are appointments at Roseheath Surgery Ltd face to face?
50% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Roseheath Surgery Ltd's phone number?
0151 244 3255.