Knowsley Central and South PCN: primary care network practices and patient survey
Knowsley Central and South PCN is a primary care network of 11 GP practices with 70,429 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 2,002 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 11 practices in Knowsley Central and South PCN with survey results, the share of patients describing their overall experience as good ranges from 69% at Park House Medical Centre to 96% at Roby Medical Centre, with a median of 84% (England: 77%). 5 are above England and 0 below by more than the survey's margin of error. Nutgrove Villa Surgery has the highest share finding it easy to get through by phone (89%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Roby Medical Centre | 5,670 | 96% | 87% | Good | 2,126 |
| Tarbock Medical Centre | 5,493 | 93% | 85% | Good | 2,452 |
| Dr Khine Kyaw | 5,025 | 90% | 63% | Good | 2,617 |
| Nutgrove Villa Surgery | 3,784 | 90% | 89% | Good | 1,774 |
| Dr Heath Prescot Medical Centre | 8,173 | 86% | 88% | Good | 2,304 |
| Pilch Lane Surgery | 5,387 | 84% | 68% | Good | 1,351 |
| Longview Medical Centre | 3,882 | 83% | 71% | Good | 1,654 |
| The Hollies Medical Centre | 6,440 | 77% | 55% | Good | 2,415 |
| Stockbridge Village Medical Centre | 8,606 | 74% | 32% | Good | 2,137 |
| Dinas Lane Medical Centre | 10,246 | 73% | 28% | Good | 1,779 |
| Park House Medical Centre | 7,723 | 69% | 32% | Good | 1,984 |
Results for the network as a whole, from 1,205 responses, against Cheshire and Merseyside and England.
| Survey question | Knowsley Central and South PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 81% | 78% | 77% |
| Easy to contact by phone | 58% | 57% | 57% |
| Easy to contact via the website | 49% | 55% | 58% |
| Easy to contact via the NHS App | 59% | 53% | 54% |
| Reception team helpful | 89% | 86% | 85% |
| Last contact good | 75% | 73% | 73% |
| Wait for appointment about right | 75% | 73% | 69% |
| Listened to well | 89% | 89% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
There are 2,002 registered patients per full-time-equivalent qualified GP in Knowsley Central and South PCN, close to England's 2,171 and Cheshire and Merseyside's 1,971. Practices recorded 455 appointments a month per 1,000 patients (England: 510), 61% of them face to face. 48% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists grew by 1.4% over the year (England: shrank 1.1%).
| Measure | Knowsley Central and South PCN | Cheshire and Merseyside | England |
|---|---|---|---|
| Patients per qualified GP | 2,002 | 1,971 | 2,171 |
| Appointments per 1,000 patients a month | 455 | 492 | 510 |
| Face-to-face appointments | 61% | 60% | 63% |
| Same day as booked | 48% | 48% | 45% |
| Did not attend | 6% | 5% | 4% |
| Patients aged 65 or over | 19% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in Knowsley Central and South PCN is copd (3.3% against 1.9%), and the furthest below is dementia (0.7% against 0.8%).
| Condition register | Age group | Knowsley Central and South PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 20.1% | 14.3% | 10,912 |
| High blood pressure | All ages | 17.9% | 15.2% | 12,340 |
| Diabetes | 17+ yrs | 8.4% | 7.9% | 4,628 |
| Asthma | 6+ yrs | 7.1% | 6.6% | 4,542 |
| Chronic kidney disease | 18+ yrs | 5.2% | 4.6% | 2,842 |
| Cancer | All ages | 4.4% | 3.8% | 3,017 |
| Coronary heart disease | All ages | 4.0% | 3.0% | 2,779 |
| COPD | All ages | 3.3% | 1.9% | 2,245 |
| Atrial fibrillation | All ages | 2.5% | 2.2% | 1,739 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 1,424 |
| Heart failure | All ages | 1.2% | 1.1% | 830 |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% | 310 |
| Serious mental illness | All ages | 1.1% | 1.0% | 741 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 564 |
| Palliative care | All ages | 1.0% | 0.6% | 662 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 499 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 575 |
| Dementia | All ages | 0.7% | 0.8% | 489 |
| Learning disability | All ages | 0.6% | 0.6% | 445 |
- Anfield & Everton PCN (5 practices)
- Brownlow Health PCN (4 practices)
- Central Liverpool PCN (6 practices)
- Childwall & Wavertree PCN (8 practices)
- Igpc PCN (8 practices)
- Kirkby PCN (5 practices)
- Liverpool First PCN (10 practices)
- North Liverpool PCN (21 practices)
- South Sefton PCN (19 practices)
- Swagga PCN (15 practices)
- The Picton PCN (6 practices)
- West Knowsley PCN (7 practices)
Which practices are in Knowsley Central and South PCN?
Dinas Lane Medical Centre, Dr Heath Prescot Medical Centre, Dr Khine Kyaw, Longview Medical Centre, Nutgrove Villa Surgery, Park House Medical Centre, Pilch Lane Surgery, Roby Medical Centre, Stockbridge Village Medical Centre, Tarbock Medical Centre and The Hollies Medical Centre.
How do patients rate Knowsley Central and South PCN?
81% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Knowsley Central and South PCN cover?
70,429 registered patients across 11 practices in September 2026.
How many patients per GP does Knowsley Central and South PCN have?
2,002 per full-time-equivalent qualified GP, against 2,171 across England.