Park House Medical Centre, Prescot: patient reviews and CQC rating
Park House Medical Centre is a GP practice in Prescot with 7,723 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in November 2016. It has 3.9 full-time-equivalent qualified GPs, or 1,984 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Park House Medical Centre
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 94%, against 93% across England. Its weakest is the share who found it easy to contact the practice through its website: 26%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 5th of the 5 practices in Prescot with 50 or more responses. 32% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (63%). 108 patients answered the survey (response rate 26%).
| Survey question | Park House Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 69% | 78% | 77% |
| Easy to contact by phone | 32% | 57% | 57% |
| Easy to contact via the website | 26% | 55% | 58% |
| Easy to contact via the NHS App | 29% | 53% | 54% |
| Reception team helpful | 82% | 86% | 85% |
| Last contact good | 67% | 73% | 73% |
| Wait for appointment about right | 60% | 73% | 69% |
| Listened to well | 85% | 89% | 87% |
| Treated with care and concern | 85% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 86% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 105 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Park House Medical Centre is Good, published in November 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,723 patients were registered at Park House Medical Centre in September 2026, down 2.0% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 1,984 patients per GP, close to the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 3.0 nurses and 0.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 3.9 |
| August 2024 | 3.9 | 3.9 |
| August 2025 | 3.9 | 3.9 |
| August 2026 | 3.9 | 3.9 |
From June 2026 to August 2026 the practice recorded 2,735 appointments a month, or 354 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 48% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Park House Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 354 | 492 | 510 |
| Face to face | 68% | 60% | 63% |
| Same day as booked | 48% | 48% | 45% |
| More than 28 days after booking | 2% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.3% against 0.6%), COPD (2.8% against 1.9%) and cancer (5.3% against 3.8%). The practice's patients live in areas with an average deprivation score of 28.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.4 years for women and 76.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.6% | 15.2% |
| Depression | 18+ yrs | 18.0% | 14.3% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Cancer | All ages | 5.3% | 3.8% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| COPD | All ages | 2.8% | 1.9% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Osteoporosis | 50+ yrs | 1.7% | 1.2% |
| Palliative care | All ages | 1.3% | 0.6% |
| Heart failure | All ages | 1.2% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.6% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.0% | 74.9% |
Park House Medical Centre, Prescot Primary Care Resource Centre, Sewell Street, Prescot, L34 1ND. Phone: 0151 426 5253. Website: www.parkhousemedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Heath Prescot Medical Centre | 0.0 km | 86% |
| Dr Khine Kyaw | 1.3 km | 90% |
| Longview Medical Centre | 1.8 km | 83% |
| Longton Medical Centre | 2.5 km | 82% |
| Colby Medical Centre Ltd | 2.6 km | 82% |
- Dinas Lane Medical Centre (73% overall experience good)
- Dr Heath Prescot Medical Centre (86% overall experience good)
- Dr Khine Kyaw (90% overall experience good)
- Longview Medical Centre (83% overall experience good)
- Nutgrove Villa Surgery (90% overall experience good)
- Pilch Lane Surgery (84% overall experience good)
- Roby Medical Centre (96% overall experience good)
- Stockbridge Village Medical Centre (74% overall experience good)
- Tarbock Medical Centre (93% overall experience good)
- The Hollies Medical Centre (77% overall experience good)
How do patients rate Park House Medical Centre?
In the 2026 GP Patient Survey, 69% of patients described their overall experience of Park House Medical Centre as good, against 77% across England. 32% found it easy to get through by phone.
How many patients are registered at Park House Medical Centre?
7,723 patients were registered in September 2026, down 2.0% on a year earlier.
What is Park House Medical Centre's CQC rating?
Good overall, published in November 2016.
How many GPs does Park House Medical Centre have?
3.9 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,984 patients per GP against 2,171 across England.
Are appointments at Park House Medical Centre face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Park House Medical Centre's phone number?
0151 426 5253.