Dr Khine Kyaw, Prescot: patient reviews and CQC rating
Dr Khine Kyaw is a GP practice in Prescot with 5,025 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in May 2018. It has 1.9 full-time-equivalent qualified GPs, or 2,617 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Khine Kyaw
Its best result against England is the share who described their overall experience of the practice as good: 90%, above the England figure of 77%. Its weakest is the share who found it easy to contact the practice through its website: 27%, below the England figure of 58%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 1st of the 5 practices in Prescot with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (79%). 123 patients answered the survey (response rate 26%).
| Survey question | Dr Khine Kyaw | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 90% | 78% | 77% |
| Easy to contact by phone | 63% | 57% | 57% |
| Easy to contact via the website | 27% | 55% | 58% |
| Easy to contact via the NHS App | 48% | 53% | 54% |
| Reception team helpful | 84% | 86% | 85% |
| Last contact good | 81% | 73% | 73% |
| Wait for appointment about right | 68% | 73% | 69% |
| Listened to well | 87% | 89% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 91% | 93% | 93% |
| Needs met | 95% | 91% | 90% |
In the Friends and Family Test for July 2026, 98% of 126 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Khine Kyaw is Good, published in May 2018. All 5 key questions are rated Good. It held the same rating in the report before (May 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,025 patients were registered at Dr Khine Kyaw in September 2026, up 4.0% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 2,617 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 1.1 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.9 | 1.9 |
| August 2024 | 1.9 | 1.9 |
| August 2025 | 1.9 | 1.9 |
| August 2026 | 1.9 | 1.9 |
From June 2026 to August 2026 the practice recorded 2,232 appointments a month, or 444 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 39% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Dr Khine Kyaw | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 444 | 492 | 510 |
| Face to face | 52% | 60% | 63% |
| Same day as booked | 39% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (29.0% against 14.3%), COPD (3.8% against 1.9%) and peripheral arterial disease (0.9% against 0.6%). The practice's patients live in areas with an average deprivation score of 34.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.0 years for women and 77.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 29.0% | 14.3% |
| High blood pressure | All ages | 18.7% | 15.2% |
| Diabetes | 17+ yrs | 8.9% | 7.9% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| COPD | All ages | 3.8% | 1.9% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.0% | 74.9% |
Dr Khine Kyaw, Whiston Primary Care Resource Centre, Old Colliery Road, Whiston, Prescot, L35 3SX. Phone: 0151 426 5569. Website: www.cedarcrossmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Park House Medical Centre | 1.3 km | 69% |
| Dr Heath Prescot Medical Centre | 1.3 km | 86% |
| Longview Medical Centre | 1.5 km | 83% |
| Longton Medical Centre | 2.1 km | 82% |
| Tarbock Medical Centre | 2.3 km | 93% |
- Dinas Lane Medical Centre (73% overall experience good)
- Dr Heath Prescot Medical Centre (86% overall experience good)
- Longview Medical Centre (83% overall experience good)
- Nutgrove Villa Surgery (90% overall experience good)
- Park House Medical Centre (69% overall experience good)
- Pilch Lane Surgery (84% overall experience good)
- Roby Medical Centre (96% overall experience good)
- Stockbridge Village Medical Centre (74% overall experience good)
- Tarbock Medical Centre (93% overall experience good)
- The Hollies Medical Centre (77% overall experience good)
How do patients rate Dr Khine Kyaw?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Dr Khine Kyaw as good, above the England figure of 77%. 63% found it easy to get through by phone.
How many patients are registered at Dr Khine Kyaw?
5,025 patients were registered in September 2026, up 4.0% on a year earlier.
What is Dr Khine Kyaw's CQC rating?
Good overall, published in May 2018.
How many GPs does Dr Khine Kyaw have?
1.9 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,617 patients per GP against 2,171 across England.
Are appointments at Dr Khine Kyaw face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Khine Kyaw's phone number?
0151 426 5569.