Longton Medical Centre, Prescot: patient reviews and CQC rating
Longton Medical Centre is a GP practice in Prescot with 9,333 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in February 2024. It has 3.6 full-time-equivalent qualified GPs, or 2,573 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Longton Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 79%, above the England figure of 58%. Its result closest to England is the share who described their last contact with the practice as good: 74%, against 73% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 4th of the 5 practices in Prescot with 50 or more responses. 65% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (76%). 101 patients answered the survey (response rate 27%).
| Survey question | Longton Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 82% | 78% | 77% |
| Easy to contact by phone | 65% | 57% | 57% |
| Easy to contact via the website | 79% | 55% | 58% |
| Easy to contact via the NHS App | 75% | 53% | 54% |
| Reception team helpful | 92% | 86% | 85% |
| Last contact good | 74% | 73% | 73% |
| Wait for appointment about right | 86% | 73% | 69% |
| Listened to well | 97% | 89% | 87% |
| Treated with care and concern | 95% | 87% | 86% |
| Confidence and trust in the clinician | 99% | 93% | 93% |
| Needs met | 96% | 91% | 90% |
In the Friends and Family Test for July 2026, 88% of 413 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Longton Medical Centre is Good, published in February 2024. One key question is rated differently: Effective Requires Improvement. It held the same rating in the report before (November 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
9,333 patients were registered at Longton Medical Centre in September 2026, up 1.6% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 3.6 full-time-equivalent qualified GPs, there are 2,573 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 1.0 nurses and 0.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.4 | 4.5 |
| August 2024 | 3.2 | 5.1 |
| August 2025 | 3.2 | 6.4 |
| August 2026 | 3.6 | 7.0 |
From June 2026 to August 2026 the practice recorded 2,933 appointments a month, or 314 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 42% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Longton Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 314 | 492 | 510 |
| Face to face | 66% | 60% | 63% |
| Same day as booked | 42% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.0% against 0.6%), coronary heart disease (4.5% against 3.0%) and depression (20.2% against 14.3%). The practice's patients live in areas with an average deprivation score of 17.6 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.8 years for women and 78.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.2% | 14.3% |
| High blood pressure | All ages | 17.6% | 15.2% |
| Diabetes | 17+ yrs | 7.1% | 7.9% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.8% | 4.6% |
| Coronary heart disease | All ages | 4.5% | 3.0% |
| Cancer | All ages | 4.4% | 3.8% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 1.9% | 1.9% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Heart failure | All ages | 1.3% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Palliative care | All ages | 1.0% | 0.6% |
| Dementia | All ages | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.5% | 74.9% |
Longton Medical Centre, 451 Warrington Road, Rainhill, Prescot, L35 4LL. Phone: 0151 290 4700. Website: www.longtonmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Rainhill Village Surgery | 0.5 km | 90% |
| Dr Khine Kyaw | 2.1 km | 90% |
| Bowery Medical Centre | 2.2 km | 67% |
| Park House Medical Centre | 2.5 km | 69% |
| Dr Heath Prescot Medical Centre | 2.5 km | 86% |
- Atlas Medical Practice (65% overall experience good)
- Berrymead Medical Centre (75% overall experience good)
- Bowery Medical Centre (67% overall experience good)
- Eccleston Medical Centre (88% overall experience good)
- Four Acre Health Centre (70% overall experience good)
- Mill Street Medical Centre (87% overall experience good)
- Rainbow Medical Centre (79% overall experience good)
- Rainhill Village Surgery (90% overall experience good)
- The Spinney Medical Centre (80% overall experience good)
How do patients rate Longton Medical Centre?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Longton Medical Centre as good, against 77% across England. 65% found it easy to get through by phone.
How many patients are registered at Longton Medical Centre?
9,333 patients were registered in September 2026, up 1.6% on a year earlier.
What is Longton Medical Centre's CQC rating?
Good overall, published in February 2024.
How many GPs does Longton Medical Centre have?
3.6 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,573 patients per GP against 2,171 across England.
Are appointments at Longton Medical Centre face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Longton Medical Centre's phone number?
0151 290 4700.