Berrymead Medical Centre, St Helens: patient reviews and CQC rating
Berrymead Medical Centre is a GP practice in St Helens with 8,335 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in March 2017. It has 2.4 full-time-equivalent qualified GPs, or 3,473 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Berrymead Medical Centre
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 96%, against 93% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 30%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 18th of the 22 practices in St Helens with 50 or more responses. 51% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (74%). 110 patients answered the survey (response rate 23%).
| Survey question | Berrymead Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 75% | 78% | 77% |
| Easy to contact by phone | 51% | 57% | 57% |
| Easy to contact via the website | 47% | 55% | 58% |
| Easy to contact via the NHS App | 30% | 53% | 54% |
| Reception team helpful | 80% | 86% | 85% |
| Last contact good | 54% | 73% | 73% |
| Wait for appointment about right | 67% | 73% | 69% |
| Listened to well | 84% | 89% | 87% |
| Treated with care and concern | 79% | 87% | 86% |
| Confidence and trust in the clinician | 96% | 93% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 209 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Berrymead Medical Centre is Good, published in March 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (October 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,335 patients were registered at Berrymead Medical Centre in September 2026, up 0.7% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 2.4 full-time-equivalent qualified GPs, there are 3,473 patients per GP, more than the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 3.0 nurses and 2.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.6 | 1.6 |
| August 2024 | 1.6 | 1.6 |
| August 2025 | 1.6 | 1.6 |
| August 2026 | 2.4 | 2.4 |
From June 2026 to August 2026 the practice recorded 2,780 appointments a month, or 334 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 43% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Berrymead Medical Centre | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 334 | 492 | 510 |
| Face to face | 68% | 60% | 63% |
| Same day as booked | 43% | 48% | 45% |
| More than 28 days after booking | 4% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (4.2% against 1.9%), peripheral arterial disease (1.1% against 0.6%) and asthma (10.8% against 6.6%). It has a lower share for osteoporosis (0.3% against 1.2%) and palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 45.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 77.8 years for women and 74.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.2% | 14.3% |
| High blood pressure | All ages | 17.7% | 15.2% |
| Asthma | 6+ yrs | 10.8% | 6.6% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| COPD | All ages | 4.2% | 1.9% |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Cancer | All ages | 3.1% | 3.8% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.6% | 74.9% |
Berrymead Medical Centre, 140 Berrys Lane, St Helens, WA9 3RP. Phone: 0174425533. Website: www.fergusonfamilymedical.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Rainbow Medical Centre | 1.1 km | 79% |
| Marshalls Cross Medical Centre | 1.4 km | 78% |
| Atlas Medical Practice | 2.0 km | 65% |
| Hall Street Medical Centre | 2.4 km | 95% |
| Mill Street Medical Centre | 3.1 km | 87% |
- Atlas Medical Practice (65% overall experience good)
- Bowery Medical Centre (67% overall experience good)
- Eccleston Medical Centre (88% overall experience good)
- Four Acre Health Centre (70% overall experience good)
- Longton Medical Centre (82% overall experience good)
- Mill Street Medical Centre (87% overall experience good)
- Rainbow Medical Centre (79% overall experience good)
- Rainhill Village Surgery (90% overall experience good)
- The Spinney Medical Centre (80% overall experience good)
How do patients rate Berrymead Medical Centre?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Berrymead Medical Centre as good, against 77% across England. 51% found it easy to get through by phone.
How many patients are registered at Berrymead Medical Centre?
8,335 patients were registered in September 2026, up 0.7% on a year earlier.
What is Berrymead Medical Centre's CQC rating?
Good overall, published in March 2017.
How many GPs does Berrymead Medical Centre have?
2.4 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,473 patients per GP against 2,171 across England.
Are appointments at Berrymead Medical Centre face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Berrymead Medical Centre's phone number?
0174425533.