GP surgeries in St Helens: ratings and patient reviews
There are 22 GP practices in St Helens, with 156,290 registered patients between them (September 2026). The highest share of patients rating their overall experience as good is at Kenneth MacRae Medical Centre (98%, England 77%). Across the town there are 2,332 patients per qualified GP, against 2,171 across England.
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 22 practices in St Helens with survey results, the share of patients describing their overall experience as good ranges from 63% at Haydock Medical Centre to 98% at Kenneth MacRae Medical Centre, with a median of 82% (England: 77%). 10 are above England and 3 below by more than the survey's margin of error. Kenneth MacRae Medical Centre has the highest share finding it easy to get through by phone (92%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Kenneth MacRae Medical Centre | 4,318 | 98% | 92% | Good | 1,499 |
| Rainford Health Centre | 4,786 | 97% | 90% | Good | 1,744 |
| Hall Street Medical Centre | 6,484 | 95% | 87% | Good | 2,657 |
| Dr Momosir Ali | 2,600 | 93% | 84% | Good | 1,500 |
| Windermere Medical Centre | 3,902 | 93% | 83% | Good | 5,046 |
| Dr Khalid Laghari | 3,407 | 91% | 88% | Good | 2,281 |
| Ormskirk House Surgery | 6,997 | 88% | 79% | Good | 3,280 |
| Eccleston Medical Centre | 6,590 | 88% | 74% | Good | 4,943 |
| Mill Street Medical Centre | 10,176 | 87% | 55% | Good | 2,097 |
| Bethany Medical Centre | 4,257 | 86% | 85% | Good | 1,848 |
| Newholme Surgery | 3,197 | 84% | 87% | Good | 3,155 |
| The Spinney Medical Centre | 7,034 | 80% | 53% | Good | 1,418 |
| Phoenix Medical Centre | 3,288 | 79% | 57% | – | 6,165 |
| Rainbow Medical Centre | 14,907 | 79% | 53% | Good | 1,876 |
| Patterdale Lodge Medical Centre | 11,587 | 79% | 61% | Good | 2,234 |
| Marshalls Cross Medical Centre | 6,713 | 78% | 43% | – | 1,680 |
| Central Surgery | 6,559 | 78% | 71% | Good | 2,047 |
| Berrymead Medical Centre | 8,335 | 75% | 51% | Good | 3,473 |
| Four Acre Health Centre | 7,945 | 70% | 43% | Requires improvement | 2,041 |
| Bowery Medical Centre | 5,130 | 67% | 57% | Good | 4,093 |
| Atlas Medical Practice | 11,329 | 65% | 42% | Good | 3,662 |
| Haydock Medical Centre | 16,749 | 63% | 27% | Good | 2,440 |
There are 2,332 registered patients per full-time-equivalent qualified GP in St Helens, close to England's 2,171 and Cheshire and Merseyside's 1,971. Practices recorded 451 appointments a month per 1,000 patients (England: 510), 62% of them face to face. 47% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.1% over the year (England: shrank 1.1%).
| Measure | St Helens | Cheshire and Merseyside | England |
|---|---|---|---|
| Patients per qualified GP | 2,332 | 1,971 | 2,171 |
| Appointments per 1,000 patients a month | 451 | 492 | 510 |
| Face-to-face appointments | 62% | 60% | 63% |
| Same day as booked | 47% | 48% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 21% | 20% | 19% |
Relative to England, the register furthest above England's rate at practices in St Helens is copd (3.1% against 1.9%), and the furthest below is osteoporosis (0.9% against 1.2%).
| Condition register | Age group | St Helens (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 20.7% | 14.3% | 26,064 |
| High blood pressure | All ages | 18.7% | 15.2% | 29,168 |
| Diabetes | 17+ yrs | 8.7% | 7.9% | 11,156 |
| Asthma | 6+ yrs | 8.3% | 6.6% | 12,211 |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% | 5,917 |
| Coronary heart disease | All ages | 4.3% | 3.0% | 6,682 |
| Cancer | All ages | 4.2% | 3.8% | 6,626 |
| COPD | All ages | 3.1% | 1.9% | 4,802 |
| Atrial fibrillation | All ages | 2.9% | 2.2% | 4,501 |
| Stroke and TIA | All ages | 2.2% | 1.9% | 3,360 |
| Heart failure | All ages | 1.4% | 1.1% | 2,219 |
| Serious mental illness | All ages | 1.2% | 1.0% | 1,846 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 1,311 |
| Dementia | All ages | 0.9% | 0.8% | 1,390 |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% | 565 |
| Peripheral arterial disease | All ages | 0.9% | 0.6% | 1,368 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 1,095 |
| Palliative care | All ages | 0.7% | 0.6% | 1,166 |
| Learning disability | All ages | 0.6% | 0.6% | 942 |
How many GP practices are there in St Helens?
22, with 156,290 registered patients in September 2026.
Which GP practice in St Helens do patients rate highest?
Kenneth MacRae Medical Centre: 98% of patients described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients are there per GP in St Helens?
2,332 registered patients per full-time-equivalent qualified GP, against 2,171 across England.
How many GP appointments in St Helens are face to face?
62% of appointments at the town's practices were face to face, against 63% across England.