Dr Khalid Laghari, St. Helens: patient reviews and CQC rating
Dr Khalid Laghari is a GP practice in St. Helens with 3,407 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Cheshire and Merseyside: 78%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 1.5 full-time-equivalent qualified GPs, or 2,281 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Khalid Laghari
Its best result against England is the share who found it easy to get through to the practice by phone: 88%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 94%, against 93% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 6th of the 22 practices in St Helens with 50 or more responses. 88% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (89%). 98 patients answered the survey (response rate 27%).
| Survey question | Dr Khalid Laghari | Cheshire and Merseyside | England |
|---|---|---|---|
| Overall experience good | 91% | 78% | 77% |
| Easy to contact by phone | 88% | 57% | 57% |
| Easy to contact via the website | 79% | 55% | 58% |
| Easy to contact via the NHS App | 69% | 53% | 54% |
| Reception team helpful | 97% | 86% | 85% |
| Last contact good | 94% | 73% | 73% |
| Wait for appointment about right | 80% | 73% | 69% |
| Listened to well | 91% | 89% | 87% |
| Treated with care and concern | 89% | 87% | 86% |
| Confidence and trust in the clinician | 94% | 93% | 93% |
| Needs met | 94% | 91% | 90% |
CQC's overall rating for Dr Khalid Laghari is Good, published in September 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,407 patients were registered at Dr Khalid Laghari in September 2026, up 7.0% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 1.5 full-time-equivalent qualified GPs, there are 2,281 patients per GP, close to the England figure of 2,171 and Cheshire and Merseyside's 1,971. The practice also has 0.4 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.4 | 1.4 |
| August 2024 | 1.5 | 1.5 |
| August 2025 | 1.5 | 1.5 |
| August 2026 | 1.5 | 1.5 |
From June 2026 to August 2026 the practice recorded 1,463 appointments a month, or 429 per 1,000 registered patients (England: 510). 50% were face to face (England: 63%). 43% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Dr Khalid Laghari | Cheshire and Merseyside | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 429 | 492 | 510 |
| Face to face | 50% | 60% | 63% |
| Same day as booked | 43% | 48% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.7% against 1.9%), heart failure (1.9% against 1.1%) and coronary heart disease (5.2% against 3.0%). The practice's patients live in areas with an average deprivation score of 34.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.4 years for women and 75.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 22.3% | 14.3% |
| High blood pressure | All ages | 22.2% | 15.2% |
| Diabetes | 17+ yrs | 9.5% | 7.9% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Coronary heart disease | All ages | 5.2% | 3.0% |
| Chronic kidney disease | 18+ yrs | 4.9% | 4.6% |
| Cancer | All ages | 4.5% | 3.8% |
| COPD | All ages | 3.7% | 1.9% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Heart failure | All ages | 1.9% | 1.1% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.0% | 74.9% |
Dr Khalid Laghari, Atherton Street, St. Helens, WA10 2HT. Phone: 01744 624200.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Phoenix Medical Centre | 0.0 km | 79% |
| Ormskirk House Surgery | 0.2 km | 88% |
| Dr Momosir Ali | 0.2 km | 93% |
| Central Surgery | 0.2 km | 78% |
| Newholme Surgery | 0.2 km | 84% |
- Central Surgery (78% overall experience good)
- Dr Momosir Ali (93% overall experience good)
- Hall Street Medical Centre (95% overall experience good)
- Marshalls Cross Medical Centre (78% overall experience good)
- Newholme Surgery (84% overall experience good)
- Ormskirk House Surgery (88% overall experience good)
- Phoenix Medical Centre (79% overall experience good)
How do patients rate Dr Khalid Laghari?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Dr Khalid Laghari as good, above the England figure of 77%. 88% found it easy to get through by phone.
How many patients are registered at Dr Khalid Laghari?
3,407 patients were registered in September 2026, up 7.0% on a year earlier.
What is Dr Khalid Laghari's CQC rating?
Good overall, published in September 2016.
How many GPs does Dr Khalid Laghari have?
1.5 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,281 patients per GP against 2,171 across England.
Are appointments at Dr Khalid Laghari face to face?
50% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Khalid Laghari's phone number?
01744 624200.