Swb I3 PCN: primary care network practices and patient survey
Swb I3 PCN is a primary care network of 9 GP practices with 83,723 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,338 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 9 practices in Swb I3 PCN with survey results, the share of patients describing their overall experience as good ranges from 49% at Victoria Road Medical Centre to 88% at Rotton Park Medical Centre, with a median of 62% (England: 77%). 1 is above England and 6 below by more than the survey's margin of error. Rotton Park Medical Centre has the highest share finding it easy to get through by phone (72%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Rotton Park Medical Centre | 5,170 | 88% | 72% | Outstanding | 1,151 |
| Summerfield Group Practice | 8,697 | 85% | 71% | – | 2,630 |
| Church Road Surgery | 4,967 | 78% | 69% | Good | 1,961 |
| Dr Bathla & Partners- Soho Road Primary Care Centre | 10,747 | 68% | 46% | Good | 2,799 |
| Dr Mohan S Saini | 4,260 | 62% | 33% | Good | 3,043 |
| Heathfield Family Centre | 10,066 | 61% | 33% | Good | 2,274 |
| Hockley Medical Practice | 12,963 | 58% | 48% | Good | 2,583 |
| Newtown Medical Centre | 20,596 | 58% | 31% | Good | 2,549 |
| Victoria Road Medical Centre | 6,257 | 49% | 42% | Good | 2,312 |
Results for the network as a whole, from 763 responses, against Birmingham and Solihull and England.
| Survey question | Swb I3 PCN | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 65% | 73% | 77% |
| Easy to contact by phone | 46% | 51% | 57% |
| Easy to contact via the website | 37% | 51% | 58% |
| Easy to contact via the NHS App | 50% | 51% | 54% |
| Reception team helpful | 76% | 81% | 85% |
| Last contact good | 59% | 68% | 73% |
| Wait for appointment about right | 61% | 68% | 69% |
| Listened to well | 78% | 84% | 87% |
| Treated with care and concern | 79% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
There are 2,338 registered patients per full-time-equivalent qualified GP in Swb I3 PCN, close to England's 2,171 and Birmingham and Solihull's 1,990. Practices recorded 448 appointments a month per 1,000 patients (England: 510), 56% of them face to face. 54% of appointments took place on the day they were booked (England: 45%).
7% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.0% over the year (England: shrank 1.1%).
| Measure | Swb I3 PCN | Birmingham and Solihull | England |
|---|---|---|---|
| Patients per qualified GP | 2,338 | 1,990 | 2,171 |
| Appointments per 1,000 patients a month | 448 | 532 | 510 |
| Face-to-face appointments | 56% | 62% | 63% |
| Same day as booked | 54% | 50% | 45% |
| Did not attend | 7% | 6% | 4% |
| Patients aged 65 or over | 7% | 14% | 19% |
Relative to England, the register furthest above England's rate at practices in Swb I3 PCN is serious mental illness (1.3% against 1.0%), and the furthest below is osteoporosis (0.3% against 1.2%).
| Condition register | Age group | Swb I3 PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Diabetes | 17+ yrs | 10.1% | 7.9% | 6,497 |
| Depression | 18+ yrs | 10.1% | 14.3% | 6,342 |
| High blood pressure | All ages | 9.8% | 15.2% | 8,198 |
| Asthma | 6+ yrs | 5.3% | 6.6% | 4,119 |
| Chronic kidney disease | 18+ yrs | 2.5% | 4.6% | 1,568 |
| Coronary heart disease | All ages | 1.9% | 3.0% | 1,588 |
| Cancer | All ages | 1.3% | 3.8% | 1,118 |
| Serious mental illness | All ages | 1.3% | 1.0% | 1,091 |
| Stroke and TIA | All ages | 0.8% | 1.9% | 673 |
| COPD | All ages | 0.7% | 1.9% | 610 |
| Learning disability | All ages | 0.6% | 0.6% | 529 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 357 |
| Atrial fibrillation | All ages | 0.5% | 2.2% | 449 |
| Heart failure | All ages | 0.5% | 1.1% | 448 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 316 |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% | 46 |
| Dementia | All ages | 0.2% | 0.8% | 193 |
| Peripheral arterial disease | All ages | 0.2% | 0.6% | 165 |
| Palliative care | All ages | 0.1% | 0.6% | 119 |
- Alliance of Sutton Practices PCN (3 practices)
- Balsall Heath, Sparkhill & Moseley PCN (9 practices)
- Birmingham East Central PCN (5 practices)
- Bordesley East PCN (5 practices)
- Bournville and Northfield PCN (3 practices)
- Community Care Hall Green PCN (3 practices)
- Edgbaston PCN (3 practices)
- Gosk PCN (6 practices)
- Harborne PCN (4 practices)
- Kingstanding, Erdington & Nechells PCN (7 practices)
- Moseley, Billesley & Yardley Wood PCN (6 practices)
- Nechells, Saltley & Alum Rock PCN (5 practices)
Which practices are in Swb I3 PCN?
Church Road Surgery, Dr Bathla & Partners- Soho Road Primary Care Centre, Dr Mohan S Saini, Heathfield Family Centre, Hockley Medical Practice, Newtown Medical Centre, Rotton Park Medical Centre, Summerfield Group Practice and Victoria Road Medical Centre.
How do patients rate Swb I3 PCN?
65% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Swb I3 PCN cover?
83,723 registered patients across 9 practices in September 2026.
How many patients per GP does Swb I3 PCN have?
2,338 per full-time-equivalent qualified GP, against 2,171 across England.