Nechells, Saltley & Alum Rock PCN: primary care network practices and patient survey
Nechells, Saltley & Alum Rock PCN is a primary care network of 5 GP practices with 33,129 registered patients (September 2026). In the 2026 GP Patient Survey, 64% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 1,913 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Nechells, Saltley & Alum Rock PCN with survey results, the share of patients describing their overall experience as good ranges from 38% at Naseby Medical Centre to 85% at LPS - The Surgery, with a median of 68% (England: 77%). 0 are above England and 2 below by more than the survey's margin of error. LPS - The Surgery has the highest share finding it easy to get through by phone (88%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| LPS - The Surgery | 2,609 | 85% | 88% | Good | 1,138 |
| St Clements Surgery | 6,642 | 74% | 60% | Good | 1,476 |
| Dr Abid Hussain | 10,068 | 68% | 49% | Good | 2,316 |
| Saltley Centre for Health Care | 9,116 | 61% | 42% | Requires improvement | 2,647 |
| Naseby Medical Centre | 4,694 | 38% | 9% | Good | 1,717 |
Results for the network as a whole, from 354 responses, against Birmingham and Solihull and England.
| Survey question | Nechells, Saltley & Alum Rock PCN | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 64% | 73% | 77% |
| Easy to contact by phone | 45% | 51% | 57% |
| Easy to contact via the website | 39% | 51% | 58% |
| Easy to contact via the NHS App | 46% | 51% | 54% |
| Reception team helpful | 72% | 81% | 85% |
| Last contact good | 56% | 68% | 73% |
| Wait for appointment about right | 55% | 68% | 69% |
| Listened to well | 78% | 84% | 87% |
| Treated with care and concern | 75% | 84% | 86% |
| Confidence and trust in the clinician | 83% | 92% | 93% |
| Needs met | 80% | 89% | 90% |
There are 1,913 registered patients per full-time-equivalent qualified GP in Nechells, Saltley & Alum Rock PCN, fewer than England's 2,171 and Birmingham and Solihull's 1,990. Practices recorded 592 appointments a month per 1,000 patients (England: 510), 76% of them face to face. 57% of appointments took place on the day they were booked (England: 45%).
7% of registered patients are aged 65 or over (England: 19%). Lists shrank by 8.2% over the year (England: shrank 1.1%).
| Measure | Nechells, Saltley & Alum Rock PCN | Birmingham and Solihull | England |
|---|---|---|---|
| Patients per qualified GP | 1,913 | 1,990 | 2,171 |
| Appointments per 1,000 patients a month | 592 | 532 | 510 |
| Face-to-face appointments | 76% | 62% | 63% |
| Same day as booked | 57% | 50% | 45% |
| Did not attend | 7% | 6% | 4% |
| Patients aged 65 or over | 7% | 14% | 19% |
Relative to England, the register furthest above England's rate at practices in Nechells, Saltley & Alum Rock PCN is learning disability (1.0% against 0.6%), and the furthest below is atrial fibrillation (0.4% against 2.2%).
| Condition register | Age group | Nechells, Saltley & Alum Rock PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Diabetes | 17+ yrs | 11.7% | 7.9% | 3,155 |
| Depression | 18+ yrs | 11.1% | 14.3% | 2,894 |
| High blood pressure | All ages | 8.2% | 15.2% | 2,980 |
| Asthma | 6+ yrs | 5.0% | 6.6% | 1,694 |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% | 620 |
| Coronary heart disease | All ages | 1.9% | 3.0% | 703 |
| Cancer | All ages | 1.3% | 3.8% | 479 |
| Serious mental illness | All ages | 1.3% | 1.0% | 457 |
| Learning disability | All ages | 1.0% | 0.6% | 348 |
| Stroke and TIA | All ages | 0.7% | 1.9% | 263 |
| COPD | All ages | 0.7% | 1.9% | 252 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 147 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 40 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 146 |
| Atrial fibrillation | All ages | 0.4% | 2.2% | 156 |
| Palliative care | All ages | 0.3% | 0.6% | 126 |
| Heart failure | All ages | 0.3% | 1.1% | 123 |
| Peripheral arterial disease | All ages | 0.2% | 0.6% | 63 |
| Dementia | All ages | 0.2% | 0.8% | 56 |
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Which practices are in Nechells, Saltley & Alum Rock PCN?
Dr Abid Hussain, LPS - The Surgery, Naseby Medical Centre, Saltley Centre for Health Care and St Clements Surgery.
How do patients rate Nechells, Saltley & Alum Rock PCN?
64% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Nechells, Saltley & Alum Rock PCN cover?
33,129 registered patients across 5 practices in September 2026.
How many patients per GP does Nechells, Saltley & Alum Rock PCN have?
1,913 per full-time-equivalent qualified GP, against 2,171 across England.