Alliance of Sutton Practices PCN: primary care network practices and patient survey
Alliance of Sutton Practices PCN is a primary care network of 3 GP practices with 42,121 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England. Its practices have 2,201 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Alliance of Sutton Practices PCN with survey results, the share of patients describing their overall experience as good ranges from 73% at Dr C D Lenton & Partners to 81% at The Hawthorns Surgery, with a median of 74% (England: 77%). None differs from England by more than the survey's margin of error. The Hawthorns Surgery has the highest share finding it easy to get through by phone (52%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Hawthorns Surgery | 9,998 | 81% | 52% | Good | 1,691 |
| OHP-The Manor Practice | 17,514 | 74% | 49% | Good | 3,351 |
| Dr C D Lenton & Partners | 14,609 | 73% | 38% | Good | 1,826 |
Results for the network as a whole, from 336 responses, against Birmingham and Solihull and England.
| Survey question | Alliance of Sutton Practices PCN | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 75% | 73% | 77% |
| Easy to contact by phone | 46% | 51% | 57% |
| Easy to contact via the website | 47% | 51% | 58% |
| Easy to contact via the NHS App | 39% | 51% | 54% |
| Reception team helpful | 79% | 81% | 85% |
| Last contact good | 66% | 68% | 73% |
| Wait for appointment about right | 63% | 68% | 69% |
| Listened to well | 88% | 84% | 87% |
| Treated with care and concern | 87% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
There are 2,201 registered patients per full-time-equivalent qualified GP in Alliance of Sutton Practices PCN, close to England's 2,171 and Birmingham and Solihull's 1,990. Practices recorded 421 appointments a month per 1,000 patients (England: 510), 71% of them face to face. 33% of appointments took place on the day they were booked (England: 45%).
25% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.0% over the year (England: shrank 1.1%).
| Measure | Alliance of Sutton Practices PCN | Birmingham and Solihull | England |
|---|---|---|---|
| Patients per qualified GP | 2,201 | 1,990 | 2,171 |
| Appointments per 1,000 patients a month | 421 | 532 | 510 |
| Face-to-face appointments | 71% | 62% | 63% |
| Same day as booked | 33% | 50% | 45% |
| Did not attend | 4% | 6% | 4% |
| Patients aged 65 or over | 25% | 14% | 19% |
Relative to England, the register furthest above England's rate at practices in Alliance of Sutton Practices PCN is osteoporosis (2.3% against 1.2%), and the furthest below is copd (1.4% against 1.9%).
| Condition register | Age group | Alliance of Sutton Practices PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.1% | 15.2% | 7,800 |
| Depression | 18+ yrs | 13.8% | 14.3% | 4,811 |
| Diabetes | 17+ yrs | 7.6% | 7.9% | 2,674 |
| Asthma | 6+ yrs | 6.6% | 6.6% | 2,720 |
| Cancer | All ages | 5.2% | 3.8% | 2,238 |
| Chronic kidney disease | 18+ yrs | 4.9% | 4.6% | 1,723 |
| Coronary heart disease | All ages | 3.5% | 3.0% | 1,497 |
| Atrial fibrillation | All ages | 3.0% | 2.2% | 1,292 |
| Osteoporosis | 50+ yrs | 2.3% | 1.2% | 459 |
| Stroke and TIA | All ages | 2.2% | 1.9% | 938 |
| COPD | All ages | 1.4% | 1.9% | 593 |
| Heart failure | All ages | 1.3% | 1.1% | 548 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 322 |
| Dementia | All ages | 0.9% | 0.8% | 389 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 320 |
| Serious mental illness | All ages | 0.8% | 1.0% | 334 |
| Learning disability | All ages | 0.6% | 0.6% | 244 |
| Palliative care | All ages | 0.5% | 0.6% | 208 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 175 |
- Balsall Heath, Sparkhill & Moseley PCN (9 practices)
- Birmingham East Central PCN (5 practices)
- Bordesley East PCN (5 practices)
- Bournville and Northfield PCN (3 practices)
- Community Care Hall Green PCN (3 practices)
- Edgbaston PCN (3 practices)
- Gosk PCN (6 practices)
- Harborne PCN (4 practices)
- Kingstanding, Erdington & Nechells PCN (7 practices)
- Moseley, Billesley & Yardley Wood PCN (6 practices)
- Nechells, Saltley & Alum Rock PCN (5 practices)
- North Birmingham PCN (6 practices)
Which practices are in Alliance of Sutton Practices PCN?
Dr C D Lenton & Partners, OHP-The Manor Practice and The Hawthorns Surgery.
How do patients rate Alliance of Sutton Practices PCN?
75% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Alliance of Sutton Practices PCN cover?
42,121 registered patients across 3 practices in September 2026.
How many patients per GP does Alliance of Sutton Practices PCN have?
2,201 per full-time-equivalent qualified GP, against 2,171 across England.