Harborne PCN: primary care network practices and patient survey
Harborne PCN is a primary care network of 4 GP practices with 54,428 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England. Its practices have 2,025 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Harborne PCN with survey results, the share of patients describing their overall experience as good ranges from 72% at Bournbrook Varsity Medical Centre to 94% at Sherwood House Medical Practice, with a median of 76% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. University Medical Practice has the highest share finding it easy to get through by phone (74%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Sherwood House Medical Practice | 11,852 | 94% | 65% | Good | 1,658 |
| Harborne Medical Practice | 15,090 | 79% | 40% | Good | 1,625 |
| University Medical Practice | 14,262 | 74% | 74% | Good | 3,241 |
| Bournbrook Varsity Medical Centre | 13,224 | 72% | 73% | Good | 2,186 |
Results for the network as a whole, from 409 responses, against Birmingham and Solihull and England.
| Survey question | Harborne PCN | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 79% | 73% | 77% |
| Easy to contact by phone | 63% | 51% | 57% |
| Easy to contact via the website | 61% | 51% | 58% |
| Easy to contact via the NHS App | 49% | 51% | 54% |
| Reception team helpful | 86% | 81% | 85% |
| Last contact good | 79% | 68% | 73% |
| Wait for appointment about right | 85% | 68% | 69% |
| Listened to well | 90% | 84% | 87% |
| Treated with care and concern | 89% | 84% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
There are 2,025 registered patients per full-time-equivalent qualified GP in Harborne PCN, close to England's 2,171 and Birmingham and Solihull's 1,990. Practices recorded 407 appointments a month per 1,000 patients (England: 510), 62% of them face to face. 52% of appointments took place on the day they were booked (England: 45%).
10% of registered patients are aged 65 or over (England: 19%). Lists shrank by 4.1% over the year (England: shrank 1.1%).
| Measure | Harborne PCN | Birmingham and Solihull | England |
|---|---|---|---|
| Patients per qualified GP | 2,025 | 1,990 | 2,171 |
| Appointments per 1,000 patients a month | 407 | 532 | 510 |
| Face-to-face appointments | 62% | 62% | 63% |
| Same day as booked | 52% | 50% | 45% |
| Did not attend | 5% | 6% | 4% |
| Patients aged 65 or over | 10% | 14% | 19% |
Relative to England, the register furthest below England's rate at practices in Harborne PCN is copd (0.6% against 1.9%).
| Condition register | Age group | Harborne PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 10.4% | 14.3% | 5,378 |
| High blood pressure | All ages | 7.4% | 15.2% | 4,370 |
| Asthma | 6+ yrs | 4.3% | 6.6% | 2,435 |
| Diabetes | 17+ yrs | 4.3% | 7.9% | 2,224 |
| Chronic kidney disease | 18+ yrs | 2.0% | 4.6% | 1,026 |
| Cancer | All ages | 1.9% | 3.8% | 1,115 |
| Coronary heart disease | All ages | 1.5% | 3.0% | 876 |
| Atrial fibrillation | All ages | 1.0% | 2.2% | 610 |
| Stroke and TIA | All ages | 0.9% | 1.9% | 534 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 99 |
| Serious mental illness | All ages | 0.8% | 1.0% | 471 |
| COPD | All ages | 0.6% | 1.9% | 334 |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% | 231 |
| Epilepsy | 18+ yrs | 0.4% | 0.8% | 211 |
| Dementia | All ages | 0.4% | 0.8% | 229 |
| Heart failure | All ages | 0.4% | 1.1% | 226 |
| Learning disability | All ages | 0.3% | 0.6% | 196 |
| Palliative care | All ages | 0.2% | 0.6% | 143 |
| Peripheral arterial disease | All ages | 0.2% | 0.6% | 138 |
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- Bournville and Northfield PCN (3 practices)
- Community Care Hall Green PCN (3 practices)
- Edgbaston PCN (3 practices)
- Gosk PCN (6 practices)
- Kingstanding, Erdington & Nechells PCN (7 practices)
- Moseley, Billesley & Yardley Wood PCN (6 practices)
- Nechells, Saltley & Alum Rock PCN (5 practices)
- North Birmingham PCN (6 practices)
Which practices are in Harborne PCN?
Bournbrook Varsity Medical Centre, Harborne Medical Practice, Sherwood House Medical Practice and University Medical Practice.
How do patients rate Harborne PCN?
79% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Harborne PCN cover?
54,428 registered patients across 4 practices in September 2026.
How many patients per GP does Harborne PCN have?
2,025 per full-time-equivalent qualified GP, against 2,171 across England.