Bournbrook Varsity Medical Centre, Birmingham: patient reviews and CQC rating
Bournbrook Varsity Medical Centre is a GP practice in Birmingham with 13,224 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in December 2017. It has 6.1 full-time-equivalent qualified GPs, or 2,186 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bournbrook Varsity Medical Centre
Its best result against England is the share who found it easy to contact the practice through its website: 87%, above the England figure of 58%. Its weakest is the share who described their overall experience of the practice as good: 72%, against 77% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 108th of the 171 practices in Birmingham with 50 or more responses. 73% found it easy to get through by phone (England: 57%). The overall experience result is 8 points lower than in 2025 (80%). 95 patients answered the survey (response rate 9%).
| Survey question | Bournbrook Varsity Medical Centre | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 72% | 73% | 77% |
| Easy to contact by phone | 73% | 51% | 57% |
| Easy to contact via the website | 87% | 51% | 58% |
| Easy to contact via the NHS App | 66% | 51% | 54% |
| Reception team helpful | 86% | 81% | 85% |
| Last contact good | 94% | 68% | 73% |
| Wait for appointment about right | 93% | 68% | 69% |
| Listened to well | 92% | 84% | 87% |
| Treated with care and concern | 92% | 84% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
In the Friends and Family Test for July 2026, 94% of 151 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Bournbrook Varsity Medical Centre is Good, published in December 2017. All 5 key questions are rated Good. It held the same rating in the report before (September 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,224 patients were registered at Bournbrook Varsity Medical Centre in September 2026, down 5.1% on a year earlier (England: down 1.1%).
5% of its patients are aged 65 or over, against 19% across England. With 6.1 full-time-equivalent qualified GPs, there are 2,186 patients per GP, close to the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 1.2 nurses and 2.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.1 | 7.0 |
| August 2024 | 5.8 | 8.3 |
| August 2025 | 5.8 | 8.5 |
| August 2026 | 6.1 | 8.8 |
From June 2026 to August 2026 the practice recorded 4,270 appointments a month, or 323 per 1,000 registered patients (England: 510). 72% were face to face (England: 63%). 41% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
62% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Bournbrook Varsity Medical Centre | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 323 | 532 | 510 |
| Face to face | 72% | 62% | 63% |
| Same day as booked | 41% | 50% | 45% |
| More than 28 days after booking | 0% | 3% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.9% against 1.2%). It has a lower share for heart failure (0.2% against 1.1%), a learning disability (0.1% against 0.6%) and COPD (0.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 20.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.7 years for women and 74.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 10.1% | 14.3% |
| High blood pressure | All ages | 4.1% | 15.2% |
| Asthma | 6+ yrs | 3.5% | 6.6% |
| Osteoporosis | 50+ yrs | 2.9% | 1.2% |
| Diabetes | 17+ yrs | 2.1% | 7.9% |
| Chronic kidney disease | 18+ yrs | 1.0% | 4.6% |
| Cancer | All ages | 1.0% | 3.8% |
| Coronary heart disease | All ages | 0.8% | 3.0% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Stroke and TIA | All ages | 0.5% | 1.9% |
| Atrial fibrillation | All ages | 0.5% | 2.2% |
| Palliative care | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| COPD | All ages | 0.4% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Heart failure | All ages | 0.2% | 1.1% |
| Epilepsy | 18+ yrs | 0.2% | 0.8% |
| Learning disability | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 60.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 40.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.4% | 74.9% |
Bournbrook Varsity Medical Centre, 1a Alton Road, Selly Oak, Birmingham, B29 7DU. Phone: 0121 472 0129. Website: www.bournbrookvarsitymedical.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Selly Park Surgery | 0.9 km | 87% |
| OHP - Selly Oak Health Centre | 1.0 km | 67% |
| University Medical Practice | 1.3 km | 74% |
| Moor Green Lane Medical Centre | 1.6 km | 83% |
| River Brook Medical Centre | 1.8 km | 81% |
- Harborne Medical Practice (79% overall experience good)
- Sherwood House Medical Practice (94% overall experience good)
- University Medical Practice (74% overall experience good)
How do patients rate Bournbrook Varsity Medical Centre?
In the 2026 GP Patient Survey, 72% of patients described their overall experience of Bournbrook Varsity Medical Centre as good, against 77% across England. 73% found it easy to get through by phone.
How many patients are registered at Bournbrook Varsity Medical Centre?
13,224 patients were registered in September 2026, down 5.1% on a year earlier.
What is Bournbrook Varsity Medical Centre's CQC rating?
Good overall, published in December 2017.
How many GPs does Bournbrook Varsity Medical Centre have?
6.1 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 2,186 patients per GP against 2,171 across England.
Are appointments at Bournbrook Varsity Medical Centre face to face?
72% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bournbrook Varsity Medical Centre's phone number?
0121 472 0129.