OHP - Selly Oak Health Centre, Birmingham: patient reviews and CQC rating

OHP - Selly Oak Health Centre is a GP practice in Birmingham with 6,315 registered patients (September 2026). In the 2026 GP Patient Survey, 67% of its patients described their overall experience as good, below the England figure of 77% (Birmingham and Solihull: 73%). It has 1.9 full-time-equivalent qualified GPs, or 3,289 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about OHP - Selly Oak Health Centre

Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 89%, against 93% across England. Its weakest is the share who described their last contact with the practice as good: 55%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.

On overall experience it is 128th of the 171 practices in Birmingham with 50 or more responses. 40% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (66%). 91 patients answered the survey (response rate 14%).

Survey questionOHP - Selly Oak Health CentreBirmingham and SolihullEngland
Overall experience good67%73%77%
Easy to contact by phone40%51%57%
Easy to contact via the website54%51%58%
Easy to contact via the NHS App38%51%54%
Reception team helpful70%81%85%
Last contact good55%68%73%
Wait for appointment about right59%68%69%
Listened to well78%84%87%
Treated with care and concern79%84%86%
Confidence and trust in the clinician89%92%93%
Needs met80%89%90%

In the Friends and Family Test for July 2026, 97% of 39 responses rated the practice good or very good (England: 92%).

6,315 patients were registered at OHP - Selly Oak Health Centre in September 2026, down 7.1% on a year earlier (England: down 1.1%).

10% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 3,289 patients per GP, more than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 0.8 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20232.72.7
August 20242.72.7
August 20252.72.7
August 20261.91.9

From June 2026 to August 2026 the practice recorded 2,197 appointments a month, or 348 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 42% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).

54% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.

MeasureOHP - Selly Oak Health CentreBirmingham and SolihullEngland
Appointments per 1,000 patients a month348532510
Face to face63%62%63%
Same day as booked42%50%45%
More than 28 days after booking1%3%5%
Did not attend9%6%4%

Compared with England, the practice has a lower share of patients for dementia (0.2% against 0.8%), heart failure (0.3% against 1.1%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 20.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.4 years for women and 76.3 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
High blood pressureAll ages8.5%15.2%
Depression18+ yrs8.1%14.3%
Diabetes17+ yrs5.8%7.9%
Asthma6+ yrs3.9%6.6%
Chronic kidney disease18+ yrs2.7%4.6%
CancerAll ages1.8%3.8%
Coronary heart diseaseAll ages1.7%3.0%
Atrial fibrillationAll ages1.1%2.2%
Stroke and TIAAll ages1.0%1.9%
Serious mental illnessAll ages1.0%1.0%
COPDAll ages0.8%1.9%
Epilepsy18+ yrs0.5%0.8%
Learning disabilityAll ages0.5%0.6%
Rheumatoid arthritis16+ yrs0.4%0.8%
Osteoporosis50+ yrs0.4%1.2%
Heart failureAll ages0.3%1.1%
DementiaAll ages0.2%0.8%
Peripheral arterial diseaseAll ages0.2%0.6%
Palliative careAll ages0.2%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2567.5%72.9%
Breast cancer screening (women aged 53 to 70)2024/2565.4%72.2%
Cervical screening (women aged 25 to 49)2023/2452.5%67.5%
Cervical screening (women aged 50 to 64)2023/2478.7%74.9%

74% of the practice's patients live in the B29 postcode district, followed by B17 (11%), B30 (10%) and B31 (2%). 99% live in Birmingham, the council area the practice is in.

Postcode districtRegistered patientsShare
B294,86474%
B1770511%
B3062710%
B311312%

How do patients rate OHP - Selly Oak Health Centre?

In the 2026 GP Patient Survey, 67% of patients described their overall experience of OHP - Selly Oak Health Centre as good, below the England figure of 77%. 40% found it easy to get through by phone.

How many patients are registered at OHP - Selly Oak Health Centre?

6,315 patients were registered in September 2026, down 7.1% on a year earlier.

How many GPs does OHP - Selly Oak Health Centre have?

1.9 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 3,289 patients per GP against 2,171 across England.

Are appointments at OHP - Selly Oak Health Centre face to face?

63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is OHP - Selly Oak Health Centre's phone number?

0121 472 0016.

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Cite this page

<a href="https://localgps.co.uk/birmingham/ohp-selly-oak-health-centre">https://localgps.co.uk/birmingham/ohp-selly-oak-health-centre</a>