Moor Green Lane Medical Centre, Birmingham: patient reviews and CQC rating
Moor Green Lane Medical Centre is a GP practice in Birmingham with 7,134 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Birmingham and Solihull: 73%). It has 2.0 full-time-equivalent qualified GPs, or 3,520 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Moor Green Lane Medical Centre
Its best result against England is the share who described their overall experience of the practice as good: 83%, against 77% across England. Its weakest is the share who said the wait for their last appointment was about right: 47%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 43rd of the 171 practices in Birmingham with 50 or more responses. 51% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (87%). 95 patients answered the survey (response rate 19%).
| Survey question | Moor Green Lane Medical Centre | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 83% | 73% | 77% |
| Easy to contact by phone | 51% | 51% | 57% |
| Easy to contact via the website | 59% | 51% | 58% |
| Easy to contact via the NHS App | 57% | 51% | 54% |
| Reception team helpful | 87% | 81% | 85% |
| Last contact good | 69% | 68% | 73% |
| Wait for appointment about right | 47% | 68% | 69% |
| Listened to well | 90% | 84% | 87% |
| Treated with care and concern | 89% | 84% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
In the Friends and Family Test for July 2026, 79% of 71 responses rated the practice good or very good (England: 92%).
7,134 patients were registered at Moor Green Lane Medical Centre in September 2026, down 1.3% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 3,520 patients per GP, more than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 1.5 nurses and 1.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 6.4 |
| August 2024 | 2.1 | 5.1 |
| August 2025 | 2.1 | 6.0 |
| August 2026 | 2.0 | 2.0 |
From June 2026 to August 2026 the practice recorded 3,359 appointments a month, or 471 per 1,000 registered patients (England: 510). 48% were face to face (England: 63%). 45% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Moor Green Lane Medical Centre | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 471 | 532 | 510 |
| Face to face | 48% | 62% | 63% |
| Same day as booked | 45% | 50% | 45% |
| More than 28 days after booking | 2% | 3% | 5% |
| Did not attend | 8% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.6% against 0.6%) and depression (18.1% against 14.3%). It has a lower share for dementia (0.3% against 0.8%), atrial fibrillation (1.4% against 2.2%) and cancer (2.6% against 3.8%). The practice's patients live in areas with an average deprivation score of 28.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.4 years for women and 76.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.1% | 14.3% |
| High blood pressure | All ages | 12.1% | 15.2% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% |
| Coronary heart disease | All ages | 2.7% | 3.0% |
| Cancer | All ages | 2.6% | 3.8% |
| Learning disability | All ages | 1.6% | 0.6% |
| COPD | All ages | 1.5% | 1.9% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Heart failure | All ages | 0.9% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Dementia | All ages | 0.3% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 61.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.8% | 74.9% |
Moor Green Lane Medical Centre, 339 Moor Green Lane, Birmingham, B13 8QS. Phone: 0121 411 0393. Website: www.moorgreenlanemc.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| River Brook Medical Centre | 0.6 km | 81% |
| Selly Park Surgery | 0.8 km | 87% |
| Greenridge Healthcare Ltd | 1.4 km | 94% |
| Bournbrook Varsity Medical Centre | 1.6 km | 72% |
| Featherstone Medical Centre | 1.7 km | 73% |
- Featherstone Medical Centre (73% overall experience good)
- Kingsfield Medical Centre (85% overall experience good)
- Moseley Medical Centre (83% overall experience good)
- OHP - Selly Oak Health Centre (67% overall experience good)
- River Brook Medical Centre (81% overall experience good)
- Selly Park Surgery (87% overall experience good)
How do patients rate Moor Green Lane Medical Centre?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Moor Green Lane Medical Centre as good, against 77% across England. 51% found it easy to get through by phone.
How many patients are registered at Moor Green Lane Medical Centre?
7,134 patients were registered in September 2026, down 1.3% on a year earlier.
How many GPs does Moor Green Lane Medical Centre have?
2.0 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 3,520 patients per GP against 2,171 across England.
Are appointments at Moor Green Lane Medical Centre face to face?
48% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Moor Green Lane Medical Centre's phone number?
0121 411 0393.