Greenridge Healthcare Ltd, Birmingham: patient reviews and CQC rating
Greenridge Healthcare Ltd is a GP practice in Birmingham with 8,592 registered patients (September 2026). In the 2026 GP Patient Survey, 94% of its patients described their overall experience as good, above the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in March 2016. It has 5.1 full-time-equivalent qualified GPs, or 1,687 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Greenridge Healthcare Ltd
Its best result against England is the share who found it easy to contact the practice through its website: 83%, above the England figure of 58%. Its result closest to England is the share who found the reception and administrative team helpful: 87%, against 85% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 7th of the 171 practices in Birmingham with 50 or more responses. 71% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (87%). 103 patients answered the survey (response rate 24%).
| Survey question | Greenridge Healthcare Ltd | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 94% | 73% | 77% |
| Easy to contact by phone | 71% | 51% | 57% |
| Easy to contact via the website | 83% | 51% | 58% |
| Easy to contact via the NHS App | 78% | 51% | 54% |
| Reception team helpful | 87% | 81% | 85% |
| Last contact good | 94% | 68% | 73% |
| Wait for appointment about right | 87% | 68% | 69% |
| Listened to well | 93% | 84% | 87% |
| Treated with care and concern | 93% | 84% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
In the Friends and Family Test for July 2026, 91% of 106 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Greenridge Healthcare Ltd is Good, published in March 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,592 patients were registered at Greenridge Healthcare Ltd in September 2026, up 0.6% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 5.1 full-time-equivalent qualified GPs, there are 1,687 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 1.2 nurses and 1.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.6 | 6.7 |
| August 2024 | 6.4 | 7.5 |
| August 2025 | 6.4 | 7.5 |
| August 2026 | 5.1 | 6.2 |
From June 2026 to August 2026 the practice recorded 3,870 appointments a month, or 450 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 48% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Greenridge Healthcare Ltd | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 450 | 532 | 510 |
| Face to face | 65% | 62% | 63% |
| Same day as booked | 48% | 50% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.5% against 1.0%). It has a lower share for heart failure (0.3% against 1.1%), COPD (0.6% against 1.9%) and peripheral arterial disease (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 25.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.5 years for women and 77.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.0% | 14.3% |
| High blood pressure | All ages | 10.5% | 15.2% |
| Diabetes | 17+ yrs | 6.1% | 7.9% |
| Asthma | 6+ yrs | 5.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.8% | 4.6% |
| Cancer | All ages | 2.7% | 3.8% |
| Coronary heart disease | All ages | 1.5% | 3.0% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Dementia | All ages | 0.8% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| COPD | All ages | 0.6% | 1.9% |
| Palliative care | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Heart failure | All ages | 0.3% | 1.1% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.2% | 74.9% |
Greenridge Healthcare Ltd, 58-64 Poplar Road, Kings Heath, Birmingham, B14 7AG. Phone: 0121 465 8314. Website: www.poplarprimarycarecentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Featherstone Medical Centre | 1.0 km | 73% |
| Kingsfield Medical Centre | 1.0 km | 85% |
| Moseley Medical Centre | 1.1 km | 83% |
| OHP-Wake Green Surgery | 1.2 km | 75% |
| Moor Green Lane Medical Centre | 1.4 km | 83% |
- Baldwins Lane Surgery (68% overall experience good)
- OHP-Greenridge Surgery (87% overall experience good)
- OHP-Victoria Road Surgery (62% overall experience good)
- OHP-Wake Green Surgery (75% overall experience good)
- OHP-Yardley Wood Health Centre (89% overall experience good)
How do patients rate Greenridge Healthcare Ltd?
In the 2026 GP Patient Survey, 94% of patients described their overall experience of Greenridge Healthcare Ltd as good, above the England figure of 77%. 71% found it easy to get through by phone.
How many patients are registered at Greenridge Healthcare Ltd?
8,592 patients were registered in September 2026, up 0.6% on a year earlier.
What is Greenridge Healthcare Ltd's CQC rating?
Good overall, published in March 2016.
How many GPs does Greenridge Healthcare Ltd have?
5.1 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,687 patients per GP against 2,171 across England.
Are appointments at Greenridge Healthcare Ltd face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Greenridge Healthcare Ltd's phone number?
0121 465 8314.