OHP-Wake Green Surgery, Birmingham: patient reviews and CQC rating
OHP-Wake Green Surgery is a GP practice in Birmingham with 7,556 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in August 2018. It has 4.4 full-time-equivalent qualified GPs, or 1,707 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about OHP-Wake Green Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 69%, above the England figure of 54%. Its weakest is the share who found it easy to get through to the practice by phone: 51%, against 57% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 93rd of the 171 practices in Birmingham with 50 or more responses. 51% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (66%). 102 patients answered the survey (response rate 24%).
| Survey question | OHP-Wake Green Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 75% | 73% | 77% |
| Easy to contact by phone | 51% | 51% | 57% |
| Easy to contact via the website | 63% | 51% | 58% |
| Easy to contact via the NHS App | 69% | 51% | 54% |
| Reception team helpful | 90% | 81% | 85% |
| Last contact good | 74% | 68% | 73% |
| Wait for appointment about right | 74% | 68% | 69% |
| Listened to well | 88% | 84% | 87% |
| Treated with care and concern | 84% | 84% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
In the Friends and Family Test for July 2026, 86% of 50 responses rated the practice good or very good (England: 92%).
CQC's overall rating for OHP-Wake Green Surgery is Good, published in August 2018. All 5 key questions are rated Good. It held the same rating in the report before (November 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,556 patients were registered at OHP-Wake Green Surgery in September 2026, down 4.9% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 4.4 full-time-equivalent qualified GPs, there are 1,707 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 0.9 nurses and 0.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.3 | 5.4 |
| August 2024 | 3.6 | 4.4 |
| August 2025 | 4.4 | 6.3 |
| August 2026 | 4.4 | 5.1 |
From June 2026 to August 2026 the practice recorded 3,552 appointments a month, or 470 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 32% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | OHP-Wake Green Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 470 | 532 | 510 |
| Face to face | 69% | 62% | 63% |
| Same day as booked | 32% | 50% | 45% |
| More than 28 days after booking | 8% | 3% | 5% |
| Did not attend | 10% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (2.6% against 1.0%) and a learning disability (1.0% against 0.6%). It has a lower share for osteoporosis (0.6% against 1.2%), heart failure (0.6% against 1.1%) and dementia (0.5% against 0.8%). The practice's patients live in areas with an average deprivation score of 31.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.9 years for women and 76.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.4% | 14.3% |
| High blood pressure | All ages | 12.2% | 15.2% |
| Asthma | 6+ yrs | 6.7% | 6.6% |
| Diabetes | 17+ yrs | 6.6% | 7.9% |
| Cancer | All ages | 4.4% | 3.8% |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% |
| Serious mental illness | All ages | 2.6% | 1.0% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| COPD | All ages | 1.5% | 1.9% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Learning disability | All ages | 1.0% | 0.6% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Heart failure | All ages | 0.6% | 1.1% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 59.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.9% | 74.9% |
OHP-Wake Green Surgery, 7 Wake Green Road, Birmingham, B13 9HD. Phone: 0121 442 2601. Website: www.wakegreensurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Moseley Medical Centre | 0.1 km | 83% |
| Newport Medical Group | 0.7 km | 73% |
| Strensham Road Surgery | 1.1 km | 78% |
| Greenridge Healthcare Ltd | 1.2 km | 94% |
| FirstCare Practice | 1.3 km | 58% |
- Baldwins Lane Surgery (68% overall experience good)
- Greenridge Healthcare Ltd (94% overall experience good)
- OHP-Greenridge Surgery (87% overall experience good)
- OHP-Victoria Road Surgery (62% overall experience good)
- OHP-Yardley Wood Health Centre (89% overall experience good)
How do patients rate OHP-Wake Green Surgery?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of OHP-Wake Green Surgery as good, against 77% across England. 51% found it easy to get through by phone.
How many patients are registered at OHP-Wake Green Surgery?
7,556 patients were registered in September 2026, down 4.9% on a year earlier.
What is OHP-Wake Green Surgery's CQC rating?
Good overall, published in August 2018.
How many GPs does OHP-Wake Green Surgery have?
4.4 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,707 patients per GP against 2,171 across England.
Are appointments at OHP-Wake Green Surgery face to face?
69% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is OHP-Wake Green Surgery's phone number?
0121 442 2601.